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boost.ai Gains Momentum in U.S. with Credit Union, Pindrop Partnerships

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New Boston Office Reveals Dedicated Focus on Expansion, Accelerates Growth for CAI Leader in the U.S.

BOSTON, June 6, 2024 /PRNewswire/ — Leading conversational AI provider boost.ai today announced Credit Union of Colorado and Desert Financial Credit Union (DFCU) as new customers alongside a new strategic partnership with Pindrop, industry leaders in voice security solutions. The news reinforces the company’s continued growth in the US market, following its recent launch of new GenAI-enabled virtual agents and the opening of an office in Boston—solidifying the Norway-based developer as a leading provider of conversational and generative AI technology for enterprises operating at scale across the globe.

With these recent client wins and expanded presence in Boston, boost.ai further cements itself as a major conversational AI player in the US market. The Northeast location will support the company’s expansive network of US-based customers and partnerships, including Michigan State University Federal Credit Union, Fort Community Credit Union, and CallMiner, while serving as a hub for incoming new business. Boston will also be the new headquarters for executives across several major US business segments, including sales, customer success, and marketing. Philip Hallehn, VP of Customer Success, will head the new Milk Street office.

“The initial hype and fascination around AI hasn’t subsided but instead shifted. Today, business leaders across sectors are focused on practical applications of the technology, generating demand everywhere for solutions that deliver material and measurable results,” said Jerry Haywood, CEO of boost.ai. “Our intense focus on responsible AI and our intentional approach to risk management and customer safety by way of platform architecture is truly unique. We’re inviting more US customers to join us at our new home in Boston to peer under the hood, and see how the technology is driving the success we’ve seen in even highly regulated industries.”

In 2023, Desert Financial Credit Union (DFCU) came on as a joint customer of boost.ai and Pindrop to offload high-volume call loads from its contract center to an IVR-capable virtual agent. For DFCU, like every credit union, fraud protection is paramount. By integrating Pindrop’s Deep Voice™ biometric engine, boost.ai’s IVR software passively authenticates callers within 3-5 seconds without requiring them to answer a litany of security questions, delivering a more secure and seamless experience. In the first week of operation, the virtual agent, “Dee,” saved the call center 42 hours of agent handle time. Today, Dee handles the workload of three full-time employees.

“To both our members and employees, Dee is truly another member of the team,” said Laura Wallace, Senior Vice President and Chief Engagement Officer for DFCU. “We’ve worked hard to bring her to life, not as “a chatbot,” but as a fellow employee who provides friendly and efficient support to our members. She allows our live agents to have more capacity to focus on building relationships and solving complex situations with members rather than spending time on easy transactions. And Dee is just getting started. We plan to continue expanding her presence in our phone channel while also introducing her in our chat channel and our internal employee knowledge base.”

When Credit Union of Colorado (CUofCO) was in search of a new provider for conversational AI, two key factors were paramount; an exceptional member experience and seamless integration with their banking solutions. Additionally, they sought a partner with a proven track record in agile solutions, capable of meeting their evolving needs as the organization expands. In the fall of 2023, CUofCO deployed a customer-facing FAQ virtual agent within 2 months to cater to their membership base of over 160,000. Having achieved its initial objectives, the credit union now has its sights set on incorporating authenticated intents and an employee-facing virtual agent by the year’s end.

“As AI rapidly evolves across all industries, it’s no longer feasible for businesses to endure long-drawn or multi-year implementations. Delivering a functional technology that can be continually improved is now fundamental to enhancing member experiences,” said Kelly Wagner, the Director of Member Experience, Innovation, and Digital Services at Credit Union of Colorado. “The authenticity of the people and technology at Boost.AI has been instrumental to the success of our partnership. We’ve observed a significant uptick in positive member satisfaction with the virtual agent, which has further fueled our drive to continue iterating and maximizing the technical capabilities that boost.AI provides.”

Learn more about boost.ai, and the business use case for GenAI virtual agents across industries, please visit https://boost.ai/.

About boost.ai
boost.ai is a leading developer of conversational AI optimized for scale and the only global conversational AI platform to hold an ISO/IEC 27001 certification. Boasting the industry’s most robust intent portfolio, boost.ai is pioneering an era of broad-scope virtual agents to deliver the most advanced and scalable technology on the market. With consistent resolution rates of 90%, Boost.ai’s market-leading virtual agent supports enterprise customers across key industries throughout the United States and Europe, including banking, insurance, telecom, retail and more. In 2021, boost.ai was also named a major player in the IDC MarketScape category, Worldwide Conversational AI Platforms for Customer Service. Key customers include Santander Bank, MSU Federal Credit Union, Aspire General Services, Tokio Marine and more. Learn more at boost.ai.

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Joule Health & Wellbeing Launches Same-Day Stress Management Services to Provide Immediate Support

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The new platform offers on-demand guidance to help individuals combat stress without the wait

SPOKANE, Wash., April 9, 2025 /PRNewswire-PRWeb/ — Stress can’t wait, and now, those who need help navigating it don’t have to wait for help, either. Joule Health & Wellbeing (pronounced Jool, meaning a scientific unit of measurement for energy) is revolutionizing access to stress relief with its same-day stress management and wellbeing support services. Designed for individuals seeking immediate support, Joule bridges the gap between the need for help and the availability of professional guidance—offering practical, actionable solutions without the weeks-long wait associated with traditional therapy.

We created Joule to provide people with immediate access to stress management support—so they can start feeling better today, not someday.

In today’s fast-paced world, stress has become an unavoidable part of daily life. Stress often demands attention long before professional support is available, whether triggered by work pressures, personal challenges, or unexpected life events. Joule changes that dynamic by providing affordable, same-day video sessions starting at just $65. These sessions equip individuals with tools and techniques they can implement immediately to manage stress and regain control of their wellbeing.

A NEW APPROACH TO STRESS RELIEF

Unlike traditional therapy or counseling, which can involve long waitlists and high costs, Joule Health & Wellbeing offers a practical and accessible alternative. Each session is designed to provide immediate relief, focusing on real-time stress-reduction strategies that users can apply. Whether someone feels overwhelmed by work, struggling with personal challenges, or simply needs guidance on improving daily wellbeing, Joule ensures that help is available when needed most.

“When someone reaches out for help, they shouldn’t have to wait weeks to get it,” said Leah Masten, founder of Joule Health & Wellbeing. “We created Joule to provide people with immediate access to stress management support—so they can start feeling better today, not someday.”

HOW IT WORKS

Joule’s streamlined platform makes stress management simple and accessible:

Same-day virtual sessions – Users can book a 30- or 60-minute video session and speak with a professional the same day.Actionable strategies – Sessions focus on practical techniques to reduce stress, improve resilience, and promote emotional balance.Affordable pricing – With sessions starting at just $65, Joule ensures stress relief is within reach for everyone.Total wellness – Their holistic approach considers sleep, exercise, nutrition, and mindfulness so clients can make the lifestyle adjustments that support resilience.

BRINGING STRESS MANAGEMENT TO THE WORKPLACE

While this launch focuses on individual consumers, Joule Health & Wellbeing also partners with organizations to complement employee wellness programs. Companies can improve productivity, reduce absenteeism, and foster a healthier, more engaged workforce by offering one-on-one stress management support. More details on corporate partnerships will be released in a future announcement.

A BETTER WAY TO HANDLE STRESS–STARTING TODAY

With rising mental health concerns, Joule Health & Wellbeing provides a timely and essential solution. Whether someone is facing a crisis or simply needs guidance on managing daily stressors, Joule offers a fast, effective, and judgment-free way to get help.

To learn more or book a session, visit joulewellbeing.com.

Media Contact

Leah Masten, Joule Health & Wellbeing, 1 509-295-2141, support@joulewellbeing.com, https://www.joulewellbeing.com/

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Breaking Limits, Boosting Productivity: Dormer Pramet Unveils Multiple New Products at CIMT 2025

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BEIJING, April 10, 2025 /PRNewswire/ — A report from jgvogel.

Dormer Pramet, a global leader in metal cutting tool innovation and a proud member of the Sandvik Group, will be making a major debut at the 19th China International Machine Tool Exhibition (CIMT2025). Dormer Pramet will present its latest range of metal cutting products and offer innovative experiences to visitors at Booth 421, Hall B4, from 21 to 26 April 2025, at the Shunyi Capital International Convention and Exhibition Center.

2025 New Products: A Sneak Peek

Dormer Pramet will highlight a range of advanced products, including milling cutters, taps, and drills, as well as customized professional solutions tailored to various working conditions and needs, further demonstrating the company’s unwavering commitment to innovation and high-performance solutions.

Among them, is the new high-performance range of indexable tools, launched in 2025 and designed to go beyond limits in manufacturing. It includes the T5415 grade, KM chipbreaker, and GL.S-PM inserts. These tools are specifically designed to enhance precision, durability, and efficiency, delivering exceptional performance across various applications and maximizing productivity for industrial users.

T5415 sets a new standard for efficient and reliable turning of ductile iron and ISO-H material groups. This advanced CVD grade offers exceptional stability and durability, particularly in interrupted cutting conditions, maintaining consistent performance under all circumstances and excelling in demanding turning tasks. The new KM chipbreaker is specifically designed for cast iron (Group K materials) and serves as the preferred solution for medium turning applications. It features a robust, wide T-land and a slightly positive rake angle, enabling smooth and consistent cutting. When paired with T5415 material, it delivers stability and reliability, ensuring outstanding productivity and process consistency in every operation. The new GL-S-PM insert is designed specifically for deep grooving and parting of non-ferrous materials and titanium-based alloys. The single-edge insert, with its large positive rake angle and polished groove geometry, ensures excellent chip control and smooth chip evacuation in continuous or lightly interrupted cutting conditions.

The STD Square Shoulder Milling Series, as Dormer Pramet’s new representative product for milling tools, maximizes efficiency and reduces cost per part. The SRN features double-sided inserts with eight cutting edges, ensuring high efficiency, smooth operation, and precise performance in demanding machining tasks.

Continuous Innovation: Exploring a Bright Future for Manufacturing Together

Sharad Kulkarni, Director Sales Asia, Dormer Pramet, commented on the company’s participation in CIMT 2025: “As one of the world’s top four international machine tool exhibitions, it has contributed significantly to China’s industrial economic growth and the innovation-driven upgrade of the equipment manufacturing sector, while injecting new momentum into the sustainable development of the global machine tool industry.

This exhibition provides us with an ideal platform to showcase our technological capabilities, engage in in-depth exchanges with industry users, and gain precise insights into customer needs to continuously optimize our product solutions. Moving forward, we will further refine our offerings based on differentiated market demands, delivering products to empower high-quality development across the industry.”

In addition to this, visitors will also have the opportunity to experience live demonstrations of select products that would be remotely controlled from Dormer Pramet’s Czech Republic production unit. These demonstrations are set to offer attendees with real-time insights into their capabilities and a hands-on understanding of how the company’s tools can optimize their operations.

Dormer Pramet has among the widest product programmes available, covering solid and indexable tools, High-Speed Steel to Solid Carbide, and general-purpose to high-performance application tooling. With more than 40,000 product lines the brand provides solutions for virtually every metal-cutting application.

Their primary manufacturing plants are in Sumperk, Czech Republic, Sao Paulo, Brazil and Ankleshwar, India. Together these facilities have more than 100 years of specialized manufacturing experience. From processing of raw materials to packing the finished goods the complete production process is controlled in-house, thus guaranteeing consistently high product quality, time after time. The distribution hubs are in The Netherlands, the USA and Singapore with additional warehousing operations in Brazil and China.

Dormer Pramet has been providing metal-cutting solutions to the industry for 100+ years and holds certification to ISO 9001, implementing the highest standards to provide products of consistently high quality, is committed to using engineering and innovation to make the shift towards a more sustainable manner of working and conducting business to create value for all its stakeholders: customers, employees, shareholders as well as society.

“Certainty at every turn” is the core philosophy of Dormer Pramet’s tools and professional solutions. We sincerely invite you to visit Booth B4-421 at the 19th China International Machine Tool Exhibition (CIMT 2025) to experience our 2025 new products up close, gain an in-depth understanding of our cutting-edge innovations, engage in face-to-face discussions with our expert team, and explore the bright future of manufacturing together.

 

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SOURCE jgvogel

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Fangzhou Showcases AI Governance Breakthroughs at Guangzhou Closed-Door Summit on Vertical-Specific AI Models

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GUANGZHOU, China, April 9, 2025 /PRNewswire/ — Fangzhou Inc. (“Fangzhou” or the “Company”) (06086.HK), a leading Internet healthcare solution provider, emerged as the sole digital health innovator invited to the Modern Industrial System Development Summit hosted by the Guangzhou Industrial Development Research Institute on April 1, 2025. At the closed-door forum, executives from Alibaba, Baidu, academia, and government agencies discussed strategies to position Guangzhou as a national leader in domain-specific large language AI models, a key component of China’s “new quality productive forces.”

Dr. Xie Fangmin, founder, chairman, and CEO of Fangzhou commented, “At Fangzhou, we are dedicated to advancing domain-specific AI models which are able to solve real-world healthcare challenges while maintain the highest standards of safety and efficacy.”

Comprehensive Safety Architecture

At the summit, Fangzhou’s executive unveiled the Company’s groundbreaking approach to ensuring medical AI accuracy and reliability. To address critical risks such as flawed symptom assessments or false drug information, Fangzhou has engineered an innovative three-tiered safety system. The security framework leverages a “robust knowledge database + multi-model collaboration + stringent safety controls,” aiming to reduce hallucinations and mitigate risks by ensuring data source integrity, optimizing model training, and validating outputs.

Blueprint for Vertical AI Leadership

At the summit, Fangzhou proposed a two-tiered approach to accelerating Guangzhou’s development of domain-specific AI expertise. On the R&D front, Fangzhou recommended strengthening interdisciplinary talent development in medical AI, fostering high-impact use cases, and accelerating technology commercialization. For industry deployment, the strategy should focus on bolstering infrastructure, emphasizing practical use cases, and fostering ecosystems, with targeted support for specialized and innovative companies.

AI-Powered Expansion and Forward-Looking Strategy

Fangzhou’s expansion plans are closely tied to its implementation of AI models such as DeepSeek-V3 and strategic collaborations with Tencent Health and Tencent Cloud, aimed at advancing AI-enabled healthcare solutions. The Company intends to enhance its technological strength and accelerate the commercialization of its innovations, ultimately aiming to provide better experiences for both patients and users.

About Fangzhou Inc.

Fangzhou Inc. (06086.HK) is China’s leading online chronic disease management platform, serving 49.2 million registered users and 223,000 physicians (as of December 31, 2024). The Company specializes in delivering tailored medical care and precision medicine solutions. For more information, visit https://investors.jianke.com.

About the Modern Industrial System Development Summit

The Modern Industrial System aims to establish Guangzhou as a hub for strategic sectors like AI and biotech by 2025. Vertical-specific models are prioritized under China’s 2024 State Council AI guidelines to counter “homogeneous competition” in generic AI.

Media Contact
For further inquiries or interviews, please reach out to:
Xingwei Zhao Associate Director of Public Relations Email: pr@jianke.com 

Disclaimer: This press release contains forward-looking statements. Actual results may differ materially from those anticipated due to various factors. Readers are cautioned not to place undue reliance on these statements.

View original content to download multimedia:https://www.prnewswire.com/news-releases/fangzhou-showcases-ai-governance-breakthroughs-at-guangzhou-closed-door-summit-on-vertical-specific-ai-models-302425180.html

SOURCE Fangzhou Inc.

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