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Info-Tech Research Group Announces Generative AI-Driven “IT Assistant” to Enhance Member Experience and Content Discovery

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The global research and advisory firm is enhancing its research accessibility with an AI-powered chatbot designed to deliver tailored insights and streamline member interactions. The new chatbot feature, called “IT Assistant,” will elevate the member experience through advanced generative AI, offering a seamless, user-friendly interface for CIOs and IT professionals to access and receive personalized, research-based responses and content.

TORONTO, June 4, 2024 /CNW/ – Info-Tech Research Group has announced the upcoming release of its generative artificial intelligence (Gen AI) driven chatbot, named “IT Assistant,” to provide seamless assistance on the firm’s website. Currently in a limited release to select members for tuning and stress testing before a full rollout, IT Assistant offers an intuitive conversational interface that helps users discover precise and relevant research content and engage in meaningful dialogues about their business challenges. This engagement will promote efficient problem-solving and support members in achieving their goals with streamlined information flow and enhanced resource access.

The global product leader in research and advisory, the firm previously highlighted in its Tech Trends 2024 report that AI and machine learning are crucial drivers of business innovation and efficiency. The 2024 report details six trends that are transforming enterprises, with generative AI as one of the key trends at the forefront of enhancing user interactions and enabling innovations like the firm’s IT Assistant. Preliminary findings from Info-Tech’s Future of IT 2025 survey also reveal that 37% of respondents (n=534) have already invested or plan to invest in generative AI capabilities this year. An additional 33% are planning investments for 2025, and 15% are looking beyond 2025. Moreover, 72% of respondents (n=403) believe that generative AI will have a positive impact on their organization.

“With the introduction of Info-Tech’s own AI chatbot, IT Assistant, we are taking a significant step in leveraging this emerging technology to revolutionize how our members access and use our research content,” says Info-Tech’s Chief Research Officer, Gord Harrison. “Our AI-powered tool is not just about delivering tailored information. IT Assistant will provide our members with faster, more intuitive access to the precise research they need, fostering deeper engagement, enabling more effective problem-solving, and ultimately supporting our members in achieving their strategic goals.”

IT Assistant enhances its performance by combining information retrieval with generative language models. When a user query is received, the system retrieves relevant research blueprints and pieces of information from Info-Tech’s content library. This information is then used as additional input for the generative language model, enabling it to generate more accurate and contextually relevant responses.

“By integrating generative AI and RAG, our IT Assistant leverages advanced data processing and real-time learning capabilities,” explains Info-Tech’s Chief Information Officer, William Russell. “This approach enables the system to continuously refine its responses based on new information and user behavior, ensuring accuracy and relevance. Our robust infrastructure allows for scalable and secure AI deployment, demonstrating Info-Tech’s commitment to leveraging advanced technology to drive innovation and enhance the member experience.”

The introduction of the AI-driven chatbot marks a significant step forward in Info-Tech Research Group’s mission to provide unparalleled member support and access to critical research. By leveraging advanced AI, Info-Tech continues to lead the way in innovative solutions that meet the evolving needs of its members.

This development is part of Info-Tech’s broader initiative to advance AI capabilities, spearheaded by its dedicated AI Research Center. The research center focuses on delivering cutting-edge AI solutions and conducting extensive research to drive innovation, optimize business processes, and enhance decision-making for IT leaders globally.

For exclusive and timely commentary on IT Assistant, AI chatbots, and other related topics from Info-Tech’s experts, please contact pr@infotech.com.

Info-Tech LIVE 2024 Conference
Registration is now open for Info-Tech Research Group’s annual IT conference, Info-Tech LIVE 2024, taking place September 17 to 19, 2024, at the iconic Bellagio in Las Vegas. This year’s event is expected to surpass previous years in scale and scope as the firm brings together more CIOs, IT executives, and industry experts from across the globe than ever before. Attendees can expect immersive deep dives into the latest technology trends and access to industry thought leaders shaping the future of IT. This premier event will also offer journalists, podcasters, and media influencers access to exclusive content, the latest IT research and trends, and the opportunity to interview industry experts, analysts, and speakers. To apply for media passes to attend the event or to gain access to research and expert insights on trending topics, please contact pr@infotech.com.

About Info-Tech Research Group
Info-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

To learn more about Info-Tech’s divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights.  

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact pr@infotech.com

For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X.

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SOURCE Info-Tech Research Group

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On Track for A Low Carbon Future: CRRC to Unveil Passenger and Freight Rail Transit and Full Life-Cycle System Solutions at InnoTrans 2024

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BERLIN, Sept. 22, 2024 /PRNewswire/ — Under the theme of On Track for A Low Carbon Future, CRRC Corporation Limited (“CRRC”, SHA: 601766) will display its line-up of passenger and freight transportation offerings, alongside full life-cycle system solutions, at InnoTrans 2024 in Berlin, Germany. Highlighting the event, two innovative, eco-friendly, and intelligent trains will make their world premiere: the CINOVA H2 New Energy Intelligent Intercity Train and the Autonomous Rail Rapid Transit (ART) 2.0, at Stand 210, Hall 4.2 of the venue.

Green Intelligent Passenger Transport Solutions

CRRC will showcase its environmentally responsible and intelligent passenger transport solutions, which include the Intelligent EMU, Intercity/Regional EMU, Intelligent Urban Rail Transit, and New Energy Passenger Transportation. These offerings cater to every speed level and application scenario, envisioning a future of passenger transport that is faster, greener, smarter, and more cost-effective.

The exhibition will highlight standout products that are redefining passenger mobility, including the 350 km/h High-Speed Intelligent EMU, the CINOVA 2.0 New Intelligent Intercity/Regional EMU, the 160 km/h Hydrogen Full-Automatic Intelligent Regional Train, and the Autonomous Rail Rapid Transit (ART).

Diversified Freight Transport Solutions

CRRC introduce a wide range of heavy-duty, fast, and environmentally responsible solutions during the event. To address the growing demand for higher freight capacity, CRRC plans to unveil several new products, among them, the 24-axle Freight Electric Locomotive and the 45-ton Axle Load Ore Car. The 350 km/h High-Speed Freight EMU, the fastest and the most spacious in the industry, will be a focal point. In line with the global push for green transportation, CRRC will launch its serialized new energy locomotives, including the diesel-battery hybrid locomotive, the power battery locomotive, and the hydrogen-battery hybrid locomotive, with power levels from 1000KW to 2000KW. The diversified solutions offer more choices for the global railway freight industry.

Full Life-Cycle System Solutions

CRRC will showcase its expertise beyond just train units with the Train-Ground Integrated Electromechanical System (TIES), a game-changer that centers on the vehicle and incorporates all related operating scenarios. The system reconstructs, integrates, and optimizes the electromechanical system for power supply, signaling, track, depot and passenger service scenarios. It exemplifies the Train-Ground Integration concept, driving overall efficiency gains across disciplines and throughout the entire vehicle-road-station-depot lifecycle.

Focusing on user experience and the diverse needs of the global rail transit market, CRRC will give a detailed presentation on its Digital Life-Cycle System Solution (DLS) at the event. The flexible solution accommodates various city sizes and populations through tailored system designs that support diverse business models such as PPP (public-private partnership), system integration, and electro-mechanical turnkey projects.

For more information about CRRC at the exhibition, please visit https://www.crrcgc.cc/en/.

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SOURCE CRRC Corporation Limited

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Reshaping Future Lifestyles: Markor Unveils AI Strategy at the Apsara Conference

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BEIJING, Sept. 21, 2024 /PRNewswire/ — On September 19, the 2024 China Apsara Conference, a major annual event for the Chinese cloud computing industry, commenced in Hangzhou. Over three days, industry representatives, media professionals, and numerous AI technology enthusiasts gathered to witness the event’s grandeur.

This year’s summit, themed “AI on Cloud: Recharging• Innovating • Transforming,” spotlighted the evolution of cloud computing across various sectors in the AI era, presenting the world’s largest showcase of generative AI applications. Industry giants including NVIDIA, Intel, Alibaba Cloud, and Tesla were in attendance. Markor distinguished itself as the sole home furnishing company represented at the summit, presenting its cutting-edge “AI Smart Home” system, which introduced a new era of AI-driven home consumption experiences, attracting significant attention.

Live at the Scene: Markor’s AI Smart Home Takes a Giant Leap Forward

From its transition to new retail in recent years to its embrace of AI, the home furnishing industry’s exploration and implementation of AI have drawn immense attention. It has been recognized as a long-term strategy that will influence the future of urban living and people’s quality of life.
In 2023, dubbed the first year of AI in China, Markor led the industry by launching its AI-powered home application, “AI Smart Home.” This program integrates cutting-edge AI model technology with a curated selection of best-selling products, offering features such as a home knowledge encyclopedia, lifestyle analysis and recommendations, design style suggestions, furniture recommendations, and one-click product replacements, providing users with 24/7 intelligent home design and easy home setup solutions.

The AI Smart Home system revolutionizes traditional home setup processes, enabling users to enjoy services conveniently via mobile devices. At the summit, Markor provided live demonstrations of the AI Smart Home system, with an interactive area for hands-on experiences. The system’s ease of use, wide range of style options, instant results, one-click sharing, and seamless purchasing capabilities ushered in a new era, allowing attendees to transition from imagining AI-powered home setups to instantly experiencing full-room services. The audience was left impressed and full of praise.

As the world’s first AI multimodal model for professional interior design, and the only AI application to incorporate a large language model in home furnishing retail, the AI Smart Home offers flexible and dynamic solutions that go beyond pre-existing layout-generated designs. It represents a groundbreaking leap in the home industry, emerging as a leading tool that reshapes service ecosystems.

Open, Shared, and Collaborative AI Business Achievements Define AI’s Sustainable Future

As a traditional home furnishing retailer closely tied to people’s daily lives, the success of AI Smart Home is no coincidence. Markor’s global strategy and presence ensure that the brand remains open and internationally competitive. Whether through prestigious awards or its global manufacturing footprint, each leap in innovation is supported by its competitive edge.
Since the beta launch of AI Smart Home by Markor Furnishings, a home furnishing brand under Markor, it has recorded over 50,000 page visits in a short time, with tens of thousands of users generating sales orders worth tens of millions of yuan. This achievement has boosted confidence in the traditional industry’s digital transformation.
A representative of Markor at the summit stated, “AI represents openness, and Markor has always embraced the times through an open ecosystem to meet users’ needs. With over 20 years of accumulated lifestyle experience, we aim to extend the reach of quality living experiences through AI interaction and expansion. The true sustainable future of AI lies in achieving shared success among users, brands, and technology platforms.”

It is evident that Markor is not simply focused on app development; it is committed to a long-term strategy that builds AI-driven lifestyles and reshapes business models. By creating personalized shopping experiences and innovating marketing models that cater to new consumer demands, Markor’s AI-based tools like “AI Xiaomei” and “AI Smart Home” serve as personalized recommendation and virtual design solutions. The company is poised to further enhance its services by leveraging AI to accurately predict market trends, optimize advertising effectiveness, and upgrade customer solutions, thus driving marketing conversion opportunities. Through disruptive shopping experiences and business models, Markor aims to become the world’s first AI-driven home furnishing brand with a fully digital and intelligent shopping experience.

Pioneering Future Living with AI: Unlocking New Opportunities

Markor is committed to leveraging technological convenience, unlocking potential, and sharing technological benefits. As a trailblazer in quality living, its development path consistently follows a “science + art” approach, which has proven to be a long-term strategy in line with current market trends. In 2024, Markor was honored with the title of “Outstanding Home Furnishing Brand Enterprise of 2024.” Its sub-brand, Markor Furnishings, reached a new brand value of over 32.2 billion yuan, securing a spot in the “Top 100 New Quality Home Brands of 2024” and winning the “Home Service Excellence Award” for the 13th consecutive year.
Backed by its national-level Industrial Design Center, robust R&D systems, and global operational capabilities, Markor continues to invigorate the ecosystem through digitalization, intelligence, and supply chain integration. With AI Smart Home as the bridge, Markor is reigniting public interest and confidence in AI’s potential and advancing the commercialization of AI technologies like natural language processing. It is building a continually open-source platform for both DTC end-users and B2B interior designers.
In July 2024, Markor hosted the “Art + AI + Life” forum in Beijing and launched a national AI painting and design competition, further embedding AI practices in the industry. In September, it signed a strategic partnership with the AI technology leader Shengshu Technology to break new ground in product design, manufacturing, marketing content innovation, and service experience. This collaboration will fuel the company’s efforts toward smart, personalized home furnishing upgrades, setting new benchmarks in the industry. These initiatives underscore Markor’s determination to use AI to enhance its future competitiveness.

Democratizing design empowers everyone to shape their dreams and take control of their future. Markor’s ongoing AI strategy not only provides opportunities for those pursuing a better life but also highlights new possibilities in the ever-evolving home living landscape.

 

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SOURCE Markor International Home Furnishings

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Huawei Launches the ICT Talent Cultivation Solution and Smart Campus Exhibition Center

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SHANGHAI, Sept. 23, 2024 /PRNewswire/ — At HUAWEI CONNECT 2024, Huawei launched the ICT Talent Cultivation Solution at the global education summit themed Cultivating ICT Talent to Amplify Education Intelligence. In addition, Huawei and University of Shanghai for Science and Technology (USST) jointly launched a smart campus exhibition center to help cultivate well educated ICT talent and accelerate intelligent transformation of the education industry.

Participants of the solution launch were: Youssef Ben Halima, Advisor to the Minister of Higher Education and Scientific Research of Tunisia; Dr. Suthiporn Truktrong, Acting Vice President of Prince of Songkla University; Hu Yining, Deputy Director and Doctoral Tutor of the Network and Information Center, Southeast University; Li Junfeng, Vice President of Huawei and President of the Global Public Sector; Liu Jiansheng, President of Huawei Learning & Certification Services Dept; and Sun Gang, Director of Huawei ICT Talent Partner Development Dept.

Huawei ICT Talent Cultivation Solution Empowers Various Industries

As the global digital economy and ICT industry rapidly develop, the need for ICT talent is on the rise. To help cultivate well educated ICT talent, Huawei has developed an innovative ICT talent cultivation solution. This solution provides comprehensive ICT courses, powerful industry ecosystem advantages, and a global professional trainer system. By providing a one-stop digital talent development platform, innovative teaching resources, and practical training tools, this solution helps universities accelerate ICT talent cultivation and support high-quality development of the digital economy.

Huawei has collaborated with over 2700 universities and educational institutions worldwide to train new ICT professionals who meet market demands. Specifically, Huawei works with Shenzhen Polytechnic University to continuously improve teaching quality by jointly developing new curricula, training teachers, and building training bases. So far, more than 4800 students have passed Huawei’s certifications and are taking up positions in informatization, contributing to the advancement of the digital economy and industry.

Li Junfeng, Vice President of Huawei and President of the Global Public Sector, said that Huawei has a strong commitment to the education industry and has partnered with colleges and universities worldwide to gather successful practices in digital and intelligent transformation. Based on customer demands and their characteristics, Huawei teams up with partners to deliver scenario-based solutions and services such as ICT Talent Cultivation, Smart Classroom 3.0, Scientific Research Computing, and Smart School Campus.

Smart Campus of USST Sets a Global Benchmark

Huawei and USST have collaborated to create a smart campus exhibition center that showcases advanced concepts and serves as a model for smart campus construction in China and beyond. To build an all-digital intelligent university, USST focuses on the two main aspects of data and application. It also and works with Huawei to promote the implementation of one-stop online service, management, and learning, thoroughly boosting management efficiency and service levels.

Zhao Ming, Vice President of USST, said that the university is dedicated to accelerating intelligence in education and building a first-class university of science and engineering with outstanding features. USST will continue to promote intelligent education and optimize teaching, research, and management to grow into a smarter educational institution.

Huawei plans to keep delving into the education sector and prioritizing customer needs. We will collaborate with international partners to develop cutting-edge technologies and solutions as well as hasten the digital and intelligent transformation of education, creating smarter campuses, and fostering more forward-thinking, high-caliber professionals.

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