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Info-Tech Research Group Announces Generative AI-Driven “IT Assistant” to Enhance Member Experience and Content Discovery

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The global research and advisory firm is enhancing its research accessibility with an AI-powered chatbot designed to deliver tailored insights and streamline member interactions. The new chatbot feature, called “IT Assistant,” will elevate the member experience through advanced generative AI, offering a seamless, user-friendly interface for CIOs and IT professionals to access and receive personalized, research-based responses and content.

TORONTO, June 4, 2024 /CNW/ – Info-Tech Research Group has announced the upcoming release of its generative artificial intelligence (Gen AI) driven chatbot, named “IT Assistant,” to provide seamless assistance on the firm’s website. Currently in a limited release to select members for tuning and stress testing before a full rollout, IT Assistant offers an intuitive conversational interface that helps users discover precise and relevant research content and engage in meaningful dialogues about their business challenges. This engagement will promote efficient problem-solving and support members in achieving their goals with streamlined information flow and enhanced resource access.

The global product leader in research and advisory, the firm previously highlighted in its Tech Trends 2024 report that AI and machine learning are crucial drivers of business innovation and efficiency. The 2024 report details six trends that are transforming enterprises, with generative AI as one of the key trends at the forefront of enhancing user interactions and enabling innovations like the firm’s IT Assistant. Preliminary findings from Info-Tech’s Future of IT 2025 survey also reveal that 37% of respondents (n=534) have already invested or plan to invest in generative AI capabilities this year. An additional 33% are planning investments for 2025, and 15% are looking beyond 2025. Moreover, 72% of respondents (n=403) believe that generative AI will have a positive impact on their organization.

“With the introduction of Info-Tech’s own AI chatbot, IT Assistant, we are taking a significant step in leveraging this emerging technology to revolutionize how our members access and use our research content,” says Info-Tech’s Chief Research Officer, Gord Harrison. “Our AI-powered tool is not just about delivering tailored information. IT Assistant will provide our members with faster, more intuitive access to the precise research they need, fostering deeper engagement, enabling more effective problem-solving, and ultimately supporting our members in achieving their strategic goals.”

IT Assistant enhances its performance by combining information retrieval with generative language models. When a user query is received, the system retrieves relevant research blueprints and pieces of information from Info-Tech’s content library. This information is then used as additional input for the generative language model, enabling it to generate more accurate and contextually relevant responses.

“By integrating generative AI and RAG, our IT Assistant leverages advanced data processing and real-time learning capabilities,” explains Info-Tech’s Chief Information Officer, William Russell. “This approach enables the system to continuously refine its responses based on new information and user behavior, ensuring accuracy and relevance. Our robust infrastructure allows for scalable and secure AI deployment, demonstrating Info-Tech’s commitment to leveraging advanced technology to drive innovation and enhance the member experience.”

The introduction of the AI-driven chatbot marks a significant step forward in Info-Tech Research Group’s mission to provide unparalleled member support and access to critical research. By leveraging advanced AI, Info-Tech continues to lead the way in innovative solutions that meet the evolving needs of its members.

This development is part of Info-Tech’s broader initiative to advance AI capabilities, spearheaded by its dedicated AI Research Center. The research center focuses on delivering cutting-edge AI solutions and conducting extensive research to drive innovation, optimize business processes, and enhance decision-making for IT leaders globally.

For exclusive and timely commentary on IT Assistant, AI chatbots, and other related topics from Info-Tech’s experts, please contact pr@infotech.com.

Info-Tech LIVE 2024 Conference
Registration is now open for Info-Tech Research Group’s annual IT conference, Info-Tech LIVE 2024, taking place September 17 to 19, 2024, at the iconic Bellagio in Las Vegas. This year’s event is expected to surpass previous years in scale and scope as the firm brings together more CIOs, IT executives, and industry experts from across the globe than ever before. Attendees can expect immersive deep dives into the latest technology trends and access to industry thought leaders shaping the future of IT. This premier event will also offer journalists, podcasters, and media influencers access to exclusive content, the latest IT research and trends, and the opportunity to interview industry experts, analysts, and speakers. To apply for media passes to attend the event or to gain access to research and expert insights on trending topics, please contact pr@infotech.com.

About Info-Tech Research Group
Info-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

To learn more about Info-Tech’s divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights.  

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact pr@infotech.com

For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X.

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Xthings Empowers Subsidiary U-tec with Strategic Upgrade and Brand Revamp, Ushering in a New Era of Smart IoT

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UNION CITY, Calif., Nov. 15, 2024 /PRNewswire/ — Xthings, a global leader in IoT solutions, has announced a comprehensive brand revamp and strategic upgrades for its subsidiary U-tec. This initiative aims to solidify its leadership in the smart IoT market by enhancing brand positioning, product competitiveness, and promoting innovations in smart electronic technologies.

Strategic Upgrade 

As U-tec’s parent company, Xthings will provide extensive support to elevate U-tec’s product and service offerings. This strategy encompasses:

Data-Driven Product Optimization: Utilizing Xthings’ advanced data analytics capabilities, U-tec will gain deeper insights into consumer needs, driving superior product performance and functionality.New Product Launches: U-tec will introduce an expanded range of smart devices, including locks, doorbells, cameras, control systems, and personal electronic products, all powered by the Xthings IoT platform.Enhanced Compatibility through Connectivity Standards Alliance (CSA) Collaboration: By adopting the Matter standard, Xthings ensures its products are seamlessly compatible with leading platforms such as U home, Apple Home, Google Home, Amazon Alexa, and SmartThings, thereby enhancing user experiences.

Brand Revamp 

Since its inception, U-tec has earned market recognition for its innovative smart home solutions, including smart locks, cameras, and lighting control systems. With Xthings’ support, the brand revamp will include:

Brand Image Refresh: A modernized logo and visual identity that reflect innovation and leadership in smart home and consumer electronics industry.Revised Brand Positioning: A renewed focus on providing smarter, safer, and more convenient home solutions while expanding its personal electronic consumer products.Enhanced Market Promotion: Through Xthings’ support, U-tec will bolster brand visibility and market penetration via multi-channel marketing initiatives.

Market Outlook 

This revamp and strategic upgrade underscore a deep synergy between technology and branding for Xthings and U-tec, reflecting the immense growth potential in the smart home market. Market projections indicate rapid expansion, with the global market size expected to reach $250 billion by 2028.

Matthew Brown, Xthings’ Chief Strategy Officer, remarked, “We are excited to support U-tec’s brand transformation and strategic evolution. This initiative showcases our technological expertise and shared vision, as we remain committed to delivering smarter, better user experiences.”

About U-tec Group Inc.

U-tec Group Inc. is a leader in smart home innovation, known for its superior product design and user experiences. Its portfolio includes smart lighting, security, and personal accessories, beloved by consumers worldwide.

About Xthings Inc. 

Xthings Inc. has driven advancements in IoT technology since its founding. With a track record of innovation in smart security, Xthings aims to improve quality of life, accelerate AIoT industry growth, and promote the intelligent transformation of society.

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Gaudio Lab Secures CES Innovation Award for Third Consecutive Year: “AI Audio Technology Capturing the World’s Attention”

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SEOUL, South Korea, Nov. 15, 2024 /PRNewswire/ — Gaudio Lab, a leader in AI audio technology, has won the CES 2025 Innovation Award with its comprehensive audio solution, “Gaudio Music Placement,” designed to address challenges in video content production and distribution. With this accolade, Gaudio Lab has marked its third consecutive year of CES Innovation Award wins, bringing its total to four awarded products over this period, further proving its position at the forefront of AI audio technology on the global stage.

Gaudio Music Placement: Revolutionizing Video Content Production

The award-winning “Gaudio Music Placement” offers a comprehensive solution that addresses various challenges in video content production and distribution. By simply uploading a video, the AI engine efficiently handles tasks such as background music selection and placement, music replacement, dubbing, subtitles, sound effects, noise reduction, and dialogue isolation – significantly reducing the time needed for these labor-intensive processes. Currently, an early version with select features, “Gaudio Music Replacement,” is commercially available, with the complete version set for release in the first half of next year.

A Solution to Copyright Challenges in Global Contents Distribution

Gaudio Music Replacement tackles the prevalent background music copyright issues that arise in video content distribution. Traditionally, resolving this required manual replacement of background music, but Gaudio’s AI quickly replaces original music with high-quality, copyright-free options that closely match the original, thus greatly accelerating the workflow. The solution leverages world-class audio separation technology to isolate and enhance dialogue, provides automated foreign language dubbing, and simplifies the application of various sound effects. Leading broadcasters in Korea have already adopted this solution, and discussions are underway with broadcasters in Japan.

Gaudio Lab’s CEO, Henney Oh, expressed his enthusiasm, stating, “We are thrilled to receive the CES Innovation Award for three consecutive years, affirming our AI audio technology as world-class. As global demand for cross-border content continues to grow, we will keep refining our products to enable fast and easy access to content distribution worldwide.”

Gaudio Lab at CES 2025

Gaudio Lab will showcase its award-winning and other AI audio products at CES 2025 in Las Vegas this January. During CES 2024, Microsoft CEO Satya Nadella visited Gaudio Lab’s booth, garnering significant attention. At CES 2025, Gaudio Lab will host a booth in the Global Pavilion, exhibiting a range of innovative AI audio solutions.

[About Gaudio Lab]

Gaudio Lab is a leading AI audio technology start-up that was founded in 2015 following the company’s spatial audio technology for headphones was adopted as the binaural renderer for the ISO/IEC MPEG-H Audio standard in 2014. Ever since its establishment, the company has worked to develop technologies to deliver superior audio experiences wherever there is sound, gaining the attention and support from top global strategic investors such as SBVA, Samsung Venture Investment and Naver Corp. Across and between reality and virtual reality, Gaudio Lab’s solutions will continue to provide optimized audio on a diverse range of platforms such as earbuds, smartphones, VOD, VR/AR, theaters, automotives and more. Gaudio Lab secured three consecutive CES Innovation Awards (2025/2024/2023, 4 products), finalist nominated for the SXSW Innovation Award 2024, adopted the ANSI/CTA international standard (2022), and obtained recognition through the adoption of the ISO/IEC MPEG-H international standard (2018, 2013). The company was also honored with the VR Awards for the Best VR Innovation Company in London (2017).

 

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Intelligent.com Survey Finds 1 in 5 Managers Have Considered Quitting Due to Stress of Overseeing Gen Z Employees

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Managers report stress, increased workload, and challenges adapting to the expectations of younger workers

SEATTLE, Nov. 15, 2024 /PRNewswire-PRWeb/ — Intelligent.com, a platform dedicated to helping young professionals navigate the future of work, has released new findings on the challenges managers face overseeing Generation Z employees. In a survey conducted in October 2024, 1,000 U.S. managers shared their experiences, revealing high levels of stress and frustration with the newest workforce cohort.

“Managers may need to adjust their approach, acting more as coaches than traditional supervisors to better support and guide younger workers.”

Among key findings, 18% of managers report they have considered quitting due to the strain of managing Gen Z workers.

The survey highlights specific challenges in managing Gen Z employees, including excessive phone use, poor work ethic, and communication issues that impact team cohesion and productivity. Over half of the managers surveyed report increased workload and the need for additional resources to manage Gen Z employees, with many saying these workers require more guidance and attention than previous generations.

The survey found that 51% of managers experience frustration and 44% feel stress in managing Gen Z employees, with issues like workload increase (27%) and productivity declines (20%) among their top concerns. Additionally, 20% feel overwhelmed and 16% report burnout due to the demands of managing this group.

“Part of the frustration comes from a misalignment in expectations,” says Huy Nguyen, Intelligent.com’s chief education and career development advisor. “Gen Z employees often bring strong technical skills but may lack the soft skills that develop through hands-on experience, which many missed out on during the pandemic. Managers may need to adjust their approach, acting more as coaches than traditional supervisors to better support and guide younger workers.”

The majority of managers (65%) have adjusted their management style to better accommodate Gen Z employees. This includes providing more frequent feedback (44%), micromanaging (38%), and allowing more time for tasks (32%). Three-quarters of managers feel that Gen Z requires more time and resources to manage effectively compared to older generations, with 54% having experienced inappropriate communication from Gen Z employees.

Over half of managers (52%) report that Gen Z employees create tension with older generations, primarily due to differences in workplace attitudes, communication styles, and priorities. Additionally, 54% of managers say Gen Z work habits lower team productivity.

Given these challenges, 50% of managers have fired a Gen Z employee, and 27% would avoid hiring Gen Z if possible. Despite this, managers cite filling junior roles, cost-effectiveness, and concerns over ageism as reasons to continue hiring Gen Z.

This online poll was commissioned by Intelligent.com and conducted on Pollfish in October 2024. A total of 1,000 U.S. managers completed the survey. Demographic criteria and screening questions were used to ensure qualified respondents. To view the complete report, please visit: https://www.intelligent.com/1-in-5-managers-have-considered-quitting-due-to-stress-of-overseeing-gen-z-employees/

ABOUT INTELLIGENT.COM
Intelligent.com stands at the forefront of innovation, empowering young professionals to navigate the rapid technological advancements shaping our world and the future of work. The platform is dedicated to unlocking each individual’s unique potential, guiding them toward achieving their career ambitions, and maximizing their financial prospects. To learn more, please visit https://www.intelligent.com/.

Media Contact
Hannah Hayes, Intelligent.com, 0000000, hannah@intelligent.com

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