Technology

Forrester: Global Online Retail Sales To Grow 8.9% Annually, Reaching $6.8 Trillion In 2028

Published

7 months ago

May 30, 2024

Retailers’ investments in genAI, the rise of online marketplaces, and higher digital literacy will continue to drive global online retail sales growth

SINGAPORE, May 30, 2024 /PRNewswire/ — Forrester (Nasdaq: FORR) forecasts that total global online retail sales will grow from $4.4 trillion in 2023 to $6.8 trillion by 2028 at an 8.9% compound annual growth rate (CAGR). According to the report Global Retail E-Commerce Forecast, 2024 To 2028, which provides a five-year forecast for total, online, and offline retail sales for 40 countries globally, despite the growth in e-commerce, 76% (or $21.9 trillion) of global retail sales will still occur offline in 2028. As a result, retailers must continue to invest in omnichannel strategies that provide a seamless shopping experience, both online and offline.

The report further states that retail e-commerce maturity varies globally. Advanced economies including the US, the UK, and South Korea are more mature due to higher internet penetration and digital literacy. As smartphone adoption and mobile commerce become more widespread, however, emerging markets in Asia Pacific, Eastern Europe, and Latin America are catching up. This rapid adaptation is transforming the global e-commerce landscape, presenting new opportunities for businesses and consumers alike.

Looking ahead at 2024 and beyond, Forrester expects continued growth momentum for online retail sales globally. Following are some noteworthy highlights from the report, broken down by global region.

Asia -Pacific:

In Asia -Pacific, online retail sales for the top five countries — China, South Korea, Japan, India, and Australia — are expected to increase from $2.2 trillion in 2023 to $3.2 trillion in 2028, with China leading the region. China and South Korea are the top two countries globally in terms of e-commerce penetration and will each have online retail penetration of more than 40% by 2028.In Southeast Asia’s top six countries — Indonesia, Thailand, Vietnam, Malaysia, the Philippines, and Singapore — retail e-commerce sales reached $93 billion in 2023 and will rise to $193 billion by 2028 to capture 17.4% of total retail sales. Indonesia leads the region in online retail penetration, followed by Malaysia and Singapore. The Philippines and Vietnam will see a CAGR of more than 20% over the next five years, outpacing other countries in the region.

The Americas:

In the US, online retail sales are expected to reach $1.6 trillion by 2028, accounting for 28% of total US retail sales.E-commerce is more mature in the US compared to Canada, with Canadian online retail sales expected to reach $83 billion by 2028. Canada lags the US in e-commerce penetration due to lower population density, a smaller market size, and slower consumer adoption.In Latin America, online retail sales in the top six countries — Brazil, Mexico, Argentina, Colombia, Peru, and Chile — will grow from $109 billion in 2023 to $192 billion by 2028.

Europe:

In Western European countries — including Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, and the UK — online retail sales are expected to grow from $508 billion in 2023 to $773 billion in 2028, with online retail penetration increasing from 15% to 20%. The UK will continue to be the biggest market for retail e-commerce, followed by Germany, France, Italy, and Spain.In Eastern Europe, online retail penetration is half that of Western Europe. Forrester forecasts that online retail sales for the top five Eastern European countries — Russia, Poland, the Czech Republic, Romania, and Hungary — will increase from $72 billion in 2023 to $126 billion in 2028, with Russia and Poland leading the region.

“The growth of online marketplaces, social commerce, livestream selling, and direct-to-consumer commerce will accelerate global online retail sales growth over the next five years,” said Jitender Miglani, principal forecast analyst at Forrester. “However, e-commerce maturity and growth opportunities vary vastly by region. Retailers and brands must therefore have a thorough understanding of the key drivers of retail and e-commerce growth in their priority markets and tailor their strategies appropriately, to succeed.”

Resources:

Read Forrester’s report, Global Retail E-Commerce Forecast, 2024 To 2028 (client access required).Learn more about Forrester’s Global Retail E-Commerce Forecast, 2024 To 2028, in this blog.

About Forrester
Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We help leaders across technology, customer experience, digital, marketing, sales, and product functions use customer obsession to accelerate growth. Through Forrester’s proprietary research, consulting, and events, leaders from around the globe are empowered to be bold at work — to navigate change and put their customers at the center of their leadership, strategy, and operations. Our unique insights are grounded in annual surveys of more than 700,000 consumers, business leaders, and technology leaders worldwide; rigorous and objective research methodologies, including Forrester Wave™ evaluations; more than 100 million real-time feedback votes; and the shared wisdom of our clients. To learn more, visit Forrester.com.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/forrester-global-online-retail-sales-to-grow-8-9-annually-reaching-6-8-trillion-in-2028–302158780.html

SOURCE Forrester

Technology

Movate Recognized as a Leader in Everest Group’s Digital Workplace Services PEAK Matrix® Assessment 2024 for Mid-Market Enterprises

Published

33 minutes ago

December 24, 2024

BENGALURU, India, Dec. 24, 2024 /PRNewswire/ — Movate, a leading digital technology and IT services provider, has been named a Leader in the Everest Group’s Digital Workplace Services PEAK Matrix® Assessment 2024 for Mid-Market Enterprises. This report by Everest Group, a leading global research firm, evaluates and compares the top providers in digital workplace services, focusing on their vision, capabilities, and market impact.

Movate has been recognized for its innovative Digital Workplace Service Offering, which addresses the evolving needs of modern enterprises with cutting-edge generative AI applications, smart workplace tools, and workplace automation platforms. With a robust portfolio of services across the Digital eXperience Desk, Workplace Engineering, Unified Device Management, Productivity & Collaboration, and AI @ Workplace, Movate has proven expertise and experience in delivering end-to-end workplace solutions. These offerings empower enterprises to transform their workplace experiences, ensuring agility, operational efficiency, and seamless collaboration.

Defined by a persona- and user experience-centric approach, Movate’s Digital Workplace Practice leverages strategic partnerships with technology leaders like Microsoft and ServiceNow to accelerate business outcomes. Its robust ITSM capabilities and innovative smart field support services—including Virtual Genius Bars, smart lockers, and vending machines—demonstrate a forward-thinking, remote-first service delivery model. Additionally, investments in Movate AI, a holistic AI suite for enterprise reinvention at scale, empower clients with advanced capabilities such as automated behavioral analysis, KPI trend insights, smart device monitoring, and proactive problem solving.

Sunil Mittal, CEO at Movate, said, “We are honored to be recognized as a Leader in Everest Group’s Digital Workplace Services PEAK Matrix® Assessment for 2024. This distinction reinforces Movate’s unwavering commitment to driving innovation, harnessing cutting-edge technology, and leveraging our deep industry expertise to shape the digital workplaces of tomorrow. By focusing on reimagining the employee experience through smart, secure, and AI-powered workplace solutions, we are enabling global enterprises to achieve transformational business outcomes and set new benchmarks in the digital workplace landscape.”

Udit Singh, Vice President, Everest Group, said, “The digital workplace mid-market enterprises have unique demand themes that set them apart from their large counterparts, necessitating distinct sourcing needs that emphasize client management, agility, and cost-effectiveness to stay competitive. To serve these unique needs, providers must refine their offerings and tailor solutions for mid-market clients.

Movate’s persona- and user experience-centric approach to workplace, along with its strategic focus on ITSM capabilities, robust smart field support services, and investment in generative AI solutions, have collectively contributed to its position as a Leader in Everest Group’s Digital Workplace Services PEAK Matrix® Assessment 2024 – Mid-market enterprises.”

For more information on Movate’s recognition in Everest Group’s Digital Workplace Services PEAK Matrix® Assessment 2024, visit: Movate recognized as a leader in Everest Group’s Digital Workplace Services PEAK Matrix® Assessment 2024 (Mid-market enterprises)

About Movate:

Movate is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over 12,000 full-time Movators across 21 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages. Movate has emerged as one of the most awarded and analyst-accredited companies in its revenue range. To know more, visit: www.movate.com.

Follow Movate on LinkedIn, Facebook and Twitter.

Infographic – https://mma.prnewswire.com/media/2586949/Movate_Infographic.jpg
Logo – https://mma.prnewswire.com/media/2237530/Movate_Logo.jpg

View original content to download multimedia:https://www.prnewswire.com/in/news-releases/movate-recognized-as-a-leader-in-everest-groups-digital-workplace-services-peak-matrix-assessment-2024-for-mid-market-enterprises-302338567.html

Technology

AIMA Technology Welcomes Top U.S. Dealers to Shape the Future Together

Published

2 hours ago

December 24, 2024

TIANJIN, China, Dec. 23, 2024 /PRNewswire/ — On December 7, 2024, AIMA Technology Group warmly invited a delegation of five top-performing U.S. IBD dealers to visit its headquarters. Accompanying the group was Angela Zheng, CEO of AIMA’s U.S. subsidiary, AIMA EBIKE, along with her sales, marketing, and customer service teams. This visit not only marked a deepened connection between AIMA and the mainstream U.S. market but also provided U.S. dealers with a valuable opportunity to witness AIMA Technology’s globally leading capabilities in research, development, and manufacturing of electric mobility solutions.

The delegation first toured AIMA’s state-of-the-art factory in Tianjin. Aima Technology possesses production factories with extremely high levels of intelligent manufacturing Additionally, AIMA has integrated advanced technologies such as AI visual recognition and established a CNAS-certified R&D laboratory, maintaining its industry leadership in intelligent transformation. During the tour, the dealers were deeply impressed by AIMA’s cutting-edge technology, large-scale production capabilities, and relentless pursuit of excellence in product development and manufacturing. They expressed that this rare visit not only enhanced their understanding of AIMA but also strengthened their confidence in promoting AIMA products as a symbol of outstanding performance and exceptional quality to their customers.

Furthermore, AIMA Technology’s R&D team engaged in in-depth discussions with the dealers regarding the new models AIMA EBIKE plans to launch in 2025. The dealers test-rode prototypes of the latest models and shared their innovative insights. They expressed high praise for AIMA’s product innovation capabilities and market acumen, recognizing these as key factors that distinguish AIMA in the industry.

Later, the dealers joined AIMA Technology‘s team to witness the rollout of the 10,000th AIMA E-Bike. This milestone moment showcased AIMA’s exceptional manufacturing strength and market influence. The dealers were inspired and expressed strong confidence in the promising future of their partnership with AIMA.

This visit from the top-tier U.S. dealer delegation not only deepened mutual trust and friendship but also injected new momentum into AIMA’s ambition to become a leader in the U.S. E-Bike industry by focusing on the IBD channel. Looking ahead, AIMA Technology will continue to strive to provide market-leading performance and quality, enhancing its product development and manufacturing capabilities while working hand-in-hand with global dealers to create an even brighter future.

View original content to download multimedia:https://www.prnewswire.com/news-releases/aima-technology-welcomes-top-us-dealers-to-shape-the-future-together-302338738.html

SOURCE AIMA Technology

Technology

AIMA Technology Group to Unveil Seven New Electric Mobility Products at CES 2025 and Partner with Italian Brand to Set New Industry Standards

Published

2 hours ago

December 24, 2024

LAS VEGAS, Dec. 23, 2024 /PRNewswire/ — AIMA Technology Group will debut seven new electric mobility products at CES 2025, catering to diverse consumer needs, from urban commuters to adventure seekers. Each product will showcase AIMA Technology Group’s signature blend of futuristic design, smart technology, and eco-conscious engineering, further advancing sustainable electric mobility.

AIMA Technology Group will also unveil its strategic partnership with a top-tier Italian brand at CES 2025, merging luxurious aesthetics with superior performance to set a new standard in the electric mobility industry. This collaboration will redefine luxury and practicality in electric mobility, establishing a new benchmark for the industry.

AIMA Technology Group’s global expansion is accelerating, having already covered over 50 countries, with a cumulative sales volume exceeding 80 million units by 2023. The showcase at CES 2025 will further strengthen AIMA Technology Group’s leadership in the global electric mobility market.

During CES 2025, AIMA Technology Group will hold a media reception on Tuesday, January 7th at 10:30 AM (Pacific Time) to showcase its new product lineup. On January 8th at 11:00 AM, AIMA will unveil the mysterious limited-edition concept new product at the CES booth, redefining the future of mobility. We invite you to join us in discovering this groundbreaking innovation. Booth location: Las Vegas Convention Center, North Hall, Booth #10947, showcasing our latest innovative achievements.

AIMA Technology booth: Las Vegas Convention Center, North Hall, Booth #10947.

View original content to download multimedia:https://www.prnewswire.com/news-releases/aima-technology-group-to-unveil-seven-new-electric-mobility-products-at-ces-2025-and-partner-with-italian-brand-to-set-new-industry-standards-302338741.html

SOURCE AIMA Technology