Connect with us

Technology

LiveX AI Agent Boosts Amazfit’s Customer Experiences in Landmark Partnership with Zepp Health

Published

on

LiveX AI delivers personalized experiences for customers in real time using Google Kubernetes Engine and NVIDIA NIM

SUNNYVALE, Calif., May 29, 2024 /PRNewswire/ — LiveX AI, a pioneer in generative AI technology for customer experience, today announced a transformative partnership with Zepp Health Corporation (“Zepp Health”) (NYSE: ZEPP), a global leader in smart wearables and health technology. This partnership aims to redefine the customer experience for visitors to Zepp Health’s Amazfit website. By integrating LiveX AI‘s advanced AI Agent technology into the Amazfit digital platform, this collaboration is set to enhance online customer interaction and engagement significantly.

Zepp Health and LiveX AI partnership marks a leap forward in enhancing the customer journey, from product education and sales through post-purchase support. LiveX AI brings the Multimodal Generative AI Agent approach to the customer experience by providing relevant and immediate customer responses via chat, video, image, and voice. This seamless integration ensures each customer receives personalized, efficient assistance at every touchpoint, revolutionizing the standard for customer experience while significantly reducing operational costs.

Building on this foundation, LiveX AI has utilized cutting-edge technology further to boost the efficiency and responsiveness of its AI Agents. By leveraging the power of NVIDIA NIM inference microservices on Google Kubernetes Engine with NVIDIA GPUs, LiveX AI has achieved a 6.1x increase in average token speed. This enhancement allows LiveX AI to deliver personalized experiences for customers in real time, including seamless customer support, instant product recommendations, and reduced returns, ensuring an even more dynamic and engaging customer interaction process.

“We’re thrilled to announce our partnership with LiveX AI, integrating their AI smart agent into our website. At Zepp Health, we believe in delivering a personal touch in every customer interaction. LiveX AI brings that ethos to life by providing a seamless and engaging shopping experience for our customers shopping for Amazfit. By embedding LiveX AI, we’re ensuring that every visitor to our website receives personalized assistance tailored to their needs and preferences. From product inquiries to troubleshooting, our AI Agent offers effective and empathetic responses in our brand’s tone and voice, enhancing the overall shopping journey. This partnership marks a significant step in our commitment to providing superior customer service and elevating the online shopping experience for all.” – Wayne Huang, CEO of Zepp Health.

Yujia Li, CEO and co-founder of LiveX AI highlighted the partnership’s impact: ‘Our collaboration with Amazfit exemplifies generative AI’s transformative potential in customer experiences. The LiveX AI Agent is designed to handle and resolve user requests ranging from pre-sales inquiries and sales transactions to support issues and upselling opportunities. Our platform’s advanced capabilities to interact with users in multiple ways redefine customer sales and support standards, offering a personalized and immersive experience that strengthens brand loyalty.”

About Zepp Health Corporation

Zepp Health (NYSE:ZEPP) empowers users to live their healthiest lives by optimizing their health, fitness, and wellness journeys through its leading consumer brands, Amazfit, Zepp Clarity, and Zepp Aura. Since its inception in 2013, Zepp Health has shipped over 200 million units, inspiring active lifestyles worldwide with its award-winning designs and innovations. For more information, visit www.zepp.com.

About LiveX AI Inc

LiveX AI stands at the cutting edge of AI technology, empowering businesses with a trusted AI Agent for unmatched customer engagement across any platform. The LiveX AI team comprises a remarkable mix of experienced entrepreneurs and distinguished leaders, including IEEE Fellow acknowledged for leadership in Large Scale AI, Young Global Leader of the World Economic Forum, and ex-CXOs from Fortune 100 companies and emerging startups. Our talented team members hail from renowned institutions such as Google, Stanford, Meta, and more, possessing years of experience in AI, Data, Marketing, Retail, Privacy, and Security. We take pride in leveraging AI to facilitate human-like interactions that create lasting connections. LiveX AI aims to transform the customer experience, reduce costs, and foster business growth through continuous learning and insightful data analysis.

For further information, please contact:

Teri Llach
Teri@liveX.ai
650-575 6913

Mary Placido
SKC Communications
mary@skc-pr.com 

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/livex-ai-agent-boosts-amazfits-customer-experiences-in-landmark-partnership-with-zepp-health-302157098.html

SOURCE LiveX AI

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Technology

TerraMaster Launches the New TNAS Mobile 3 with Various New Features for Efficient NAS Management

Published

on

By

SHENZHEN, China, Dec. 26, 2024 /PRNewswire/ — TerraMaster, a professional brand focusing on providing innovative storage products for families and businesses, launched new TNAS Mobile 3 application compatible with the latest TOS 6, introducing a host of new features and optimizations such as updated UI, TNAS Online and photo backup and one-touch initialization. With these improvements, the latest version of TNAS Mobile 3 ensures users enjoy a more convenient, efficient, and powerful NAS management experience, all from the palm of hands.

TNAS Mobile 3 New Features

Upgraded TNAS Online Management
Upgraded to TNAS Online 2, with a 500% speed improvement, providing smoother and more stable mobile access, ensuring seamless operation from anywhere.

One-Touch NAS Initialization
Users can now easily initialize the TNAS directly from mobile device. Simplified operation process for quick deployment and initialization of the TOS system.

Perfectly Compatible with TOS 6
Seamlessly integrates with the latest TOS 6 operating system, users can explore all features of TOS 6 on the mobile phone.

Optimized Overall UI and Photo Backup
The TNAS Mobile 3 app now boasts a cleaner, more intuitive interface for a smoother user experience. And the photo backup transfer process has been improved to increase efficiency and stability.

Media Index Management
The app also introduces a new media index management feature. Smart indexing for quick retrieval of media files on TNAS, offering the convenience of one-click activation across platforms.

User Management
A new user management feature has been added, allowing administrators to centralized manage and control user access more efficiently. Enable flexible allocation and control of permissions.

Shared Folder Management
The app now includes enhanced shared folder management. Users can easily create and edit shared folders with detailed control over access permissions.

Availability
TerraMaster new TNAS Mobile 3 V3.3.038 is now available for download and installation through Google Play Store and Apple App Store. More details, please visit:
https://www.terra-master.com/global/tnas-mobile3/.

Follow TerraMaster on social media:
Facebook: https://www.facebook.com/terramasterofficial
Twitter: https://twitter.com/TerraMasters
LinkedIn: https://bit.ly/3wKrjmr
YouTube: https://bit.ly/3dMXGIK
TikTok: https://www.tiktok.com/@terramaster_official  

About TerraMaster
TerraMaster is a professional brand that focuses on providing innovative storage products, including network attached storage and direct attached storage that has become increasingly popular in over 40 countries and regions. The brand has been developing storage technology for 10 years, addressing the needs of customers such as home users, small/medium businesses, and enterprises.

Contact:
Yuki Shi
+86 755 81798272
388067@email4pr.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/terramaster-launches-the-new-tnas-mobile-3-with-various-new-features-for-efficient-nas-management-302339272.html

SOURCE TerraMaster

Continue Reading

Technology

Sapiens to Participate in the 27th Annual Needham Growth Conference on January 15, 2025

Published

on

By

ROCHELLE PARK, N. J., Dec. 26, 2024 /PRNewswire/ — Sapiens International Corporation, (NASDAQ: SPNS) (TASE: SPNS), a leading global provider of software solutions for the insurance industry, today announced that Roni Giladi, Chief Financial Officer, is scheduled to participate in the 27th Annual Needham Growth Conference to be held at the Lotte NY Palace Hotel in New York City, January 14 – 16, 2025. Sapiens will host a group presentation on January 15, from 2:15 p.m.- 2:55 p.m. Eastern Daylight Time (EDT) in “Holmes 1″ and conduct one-on-one meetings the same day.

A webcast of management’s presentation can be found on the company’s IR website under the events section, at https://sapiens.com/investor-relations/. For more information about the conferences or to schedule a one-on-one meeting with Sapiens, please contact your Needham representative at the respective firm. The firms hosting the conference reserve the right to adjust a company’s meeting schedule, including its presentation time. It is recommended that participants confirm all meeting and presentation times with the conference organizers.

About Sapiens

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens’ robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers’ compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success.

For more information visit https://sapiens.com or follow us on LinkedIn 

Media Contact
Yaffa Cohen-Ifrah
Chief Marketing Officer and Head of Investor Relations, Sapiens
Yaffa.cohen-ifrah@sapiens.com 

Investors Contact
Kimberly Rogers
Managing Director, Hayden IR
kim@HaydenIR.com 

 

Logo:  http://mma.prnewswire.com/media/585787/Sapiens_Logo.jpg

 

 

View original content:https://www.prnewswire.com/news-releases/sapiens-to-participate-in-the-27th-annual-needham-growth-conference-on-january-15-2025-302339281.html

SOURCE Sapiens International Corporation

Continue Reading

Technology

Pocamarket Named ‘Best K-POP Photocard Platform’ at 2024 KBS N Brand Awards

Published

on

By

SEOUL, South Korea, Dec. 26, 2024 /PRNewswire/ — Pocamarket, the pioneering K-POP photocard trading platform operated by Infludeo Co., Ltd., has received the prestigious ‘Best K-POP Photocard Platform’ award at the 2024 KBS N Brand Awards. The ceremony, organized by KBS N, a subsidiary of Korea’s national public broadcaster KBS (Korean Broadcasting System), recognizes outstanding brands for their excellence and industry impact.

Since its inception, Pocamarket has established itself as the trusted destination for K-POP enthusiasts seeking to trade photocards in a secure and streamlined environment. The platform’s commitment to fan experience extends to its physical presence through PocaSpot, an interactive retail space in Seoul’s vibrant Hongdae district. This innovative space serves as a hub for both domestic and international fans to acquire authentic photocards while experiencing Korean pop culture firsthand. Building on this success, the company has announced plans to launch its second PocaSpot location in Myeongdong during 2024.

The recognition underscores Pocamarket’s transformation from a specialized trading platform to a significant force in promoting global K-POP culture. As the international K-POP community continues to grow, Pocamarket maintains its position as an industry leader by delivering exceptional value and authentic experiences to fans worldwide.

“This recognition reflects the unwavering support and trust of our global fan community,” stated a Pocamarket representative. “We remain dedicated to developing innovative solutions that ensure a seamless and secure experience for K-POP enthusiasts everywhere. Our mission is to continue evolving alongside our users while fostering the growth of K-POP culture internationally.”

View original content to download multimedia:https://www.prnewswire.com/news-releases/pocamarket-named-best-k-pop-photocard-platform-at-2024-kbs-n-brand-awards-302339178.html

SOURCE Pocamarket

Continue Reading

Trending