Connect with us

Technology

LiveX AI Agent Boosts Amazfit’s Customer Experiences in Landmark Partnership with Zepp Health

Published

on

LiveX AI delivers personalized experiences for customers in real time using Google Kubernetes Engine and NVIDIA NIM

SUNNYVALE, Calif., May 29, 2024 /PRNewswire/ — LiveX AI, a pioneer in generative AI technology for customer experience, today announced a transformative partnership with Zepp Health Corporation (“Zepp Health”) (NYSE: ZEPP), a global leader in smart wearables and health technology. This partnership aims to redefine the customer experience for visitors to Zepp Health’s Amazfit website. By integrating LiveX AI‘s advanced AI Agent technology into the Amazfit digital platform, this collaboration is set to enhance online customer interaction and engagement significantly.

Zepp Health and LiveX AI partnership marks a leap forward in enhancing the customer journey, from product education and sales through post-purchase support. LiveX AI brings the Multimodal Generative AI Agent approach to the customer experience by providing relevant and immediate customer responses via chat, video, image, and voice. This seamless integration ensures each customer receives personalized, efficient assistance at every touchpoint, revolutionizing the standard for customer experience while significantly reducing operational costs.

Building on this foundation, LiveX AI has utilized cutting-edge technology further to boost the efficiency and responsiveness of its AI Agents. By leveraging the power of NVIDIA NIM inference microservices on Google Kubernetes Engine with NVIDIA GPUs, LiveX AI has achieved a 6.1x increase in average token speed. This enhancement allows LiveX AI to deliver personalized experiences for customers in real time, including seamless customer support, instant product recommendations, and reduced returns, ensuring an even more dynamic and engaging customer interaction process.

“We’re thrilled to announce our partnership with LiveX AI, integrating their AI smart agent into our website. At Zepp Health, we believe in delivering a personal touch in every customer interaction. LiveX AI brings that ethos to life by providing a seamless and engaging shopping experience for our customers shopping for Amazfit. By embedding LiveX AI, we’re ensuring that every visitor to our website receives personalized assistance tailored to their needs and preferences. From product inquiries to troubleshooting, our AI Agent offers effective and empathetic responses in our brand’s tone and voice, enhancing the overall shopping journey. This partnership marks a significant step in our commitment to providing superior customer service and elevating the online shopping experience for all.” – Wayne Huang, CEO of Zepp Health.

Yujia Li, CEO and co-founder of LiveX AI highlighted the partnership’s impact: ‘Our collaboration with Amazfit exemplifies generative AI’s transformative potential in customer experiences. The LiveX AI Agent is designed to handle and resolve user requests ranging from pre-sales inquiries and sales transactions to support issues and upselling opportunities. Our platform’s advanced capabilities to interact with users in multiple ways redefine customer sales and support standards, offering a personalized and immersive experience that strengthens brand loyalty.”

About Zepp Health Corporation

Zepp Health (NYSE:ZEPP) empowers users to live their healthiest lives by optimizing their health, fitness, and wellness journeys through its leading consumer brands, Amazfit, Zepp Clarity, and Zepp Aura. Since its inception in 2013, Zepp Health has shipped over 200 million units, inspiring active lifestyles worldwide with its award-winning designs and innovations. For more information, visit www.zepp.com.

About LiveX AI Inc

LiveX AI stands at the cutting edge of AI technology, empowering businesses with a trusted AI Agent for unmatched customer engagement across any platform. The LiveX AI team comprises a remarkable mix of experienced entrepreneurs and distinguished leaders, including IEEE Fellow acknowledged for leadership in Large Scale AI, Young Global Leader of the World Economic Forum, and ex-CXOs from Fortune 100 companies and emerging startups. Our talented team members hail from renowned institutions such as Google, Stanford, Meta, and more, possessing years of experience in AI, Data, Marketing, Retail, Privacy, and Security. We take pride in leveraging AI to facilitate human-like interactions that create lasting connections. LiveX AI aims to transform the customer experience, reduce costs, and foster business growth through continuous learning and insightful data analysis.

For further information, please contact:

Teri Llach
Teri@liveX.ai
650-575 6913

Mary Placido
SKC Communications
mary@skc-pr.com 

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/livex-ai-agent-boosts-amazfits-customer-experiences-in-landmark-partnership-with-zepp-health-302157098.html

SOURCE LiveX AI

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Technology

Odense University Hospital selects RayStation

Published

on

By

STOCKHOLM, April 25, 2025 /PRNewswire/ — RaySearch Laboratories AB (publ) announces that Odense University Hospital (OUH), which is part of the South Denmark Region, has placed an order for RayStation®*.

The radiotherapy center at OUH is known for being at the forefront of automated solutions to provide high-quality care in an efficient way, including the ability to automatically generate treatment plans.

With the introduction of RayStation, the clinic is now taking the next step by further developing automation to cover all aspects of the treatment planning process-from initial planning to finalized treatment plans. RayStation was chosen after an extensive evaluation of the market, where the decisive factor was to find a system that would enable OUH to continue developing new automated methods.

RaySearch has had a strong focus on automation for a long time. RayStation offers several approaches for automated planning, both using machine learning techniques but also more conventional automated planning algorithms. In the upcoming version of RayStation, a new algorithm for automated optimization, which is still under development and led by Memorial Sloan Kettering Cancer Center in the US, will be included. The objective of the implementation project at Odense’s radiotherapy center is to analyze the advantages of different auto-planning approaches and to clinically apply the approach that is best suited for each tumor site.

Henrik Robenhagen Jensen, Chief Physicist, Odense University Hospital: “Odense University Hospital has long been dedicated to enhancing the quality of treatment planning, with a strong research focus on improving outcomes for cancer patients through state-of-the-art radiotherapy technologies. We are excited to begin our collaboration with RaySearch, which we see as a significant step forward. This partnership holds great promise for advancing automated treatment planning, with a clear emphasis on quality, efficiency, and the optimal use of clinical resources.”

Johan Löf, founder and CEO, RaySearch: “We have long been committed to increasing the degree of automation in RayStation. We are therefore particularly pleased that Odense University Hospital has chosen RayStation primarily based on this functionality. I am convinced that we will meet the center’s requirements for automation and look forward to their feedback and a fruitful cooperation.”

The order value is DKK 10.5 million (approximately SEK 15.4 million), excluding service contract, of which the majority will be recognized as revenue in the first quarter of 2025.

* Subject to regulatory clearance in some markets.

For more information, please contact:

Johan Löf, founder and CEO, RaySearch Laboratories AB (publ)
Telephone: +46 (0) 8 510 530 00
johan.lof@raysearchlabs.com 

Learn more about us on:

LinkedIn

YouTube

This information was brought to you by Cision http://news.cision.com

https://news.cision.com/raysearch-laboratories/r/odense-university-hospital-selects-raystation,c4139767

The following files are available for download:

View original content:https://www.prnewswire.com/news-releases/odense-university-hospital-selects-raystation-302438186.html

SOURCE RaySearch Laboratories

Continue Reading

Technology

DeepRoute.ai and Volcano Engine Partner to Accelerate AI-Driven Vehicle Innovation

Published

on

By

SHANGHAI, April 25, 2025 /PRNewswire/ — DeepRoute.ai, a pioneer in developing and deploying end-to-end smart driving solutions, today announced a partnership with Volcano Engine, a cloud and AI service platform, during Auto Shanghai 2025.

The two companies will collaborate to accelerate the development of AI vehicles by integrating advanced large language models, smart driving systems, and cloud computing infrastructure. As part of the partnership, Volcano Engine will provide high-performance computing support to DeepRoute.ai, boosting training efficiency for the Vision-Language-Action (VLA) model evolution.

“Computing power, data, and algorithms are the three engines behind VLA’s evolution,” said Maxwell Zhou, CEO of DeepRoute.ai. “With enhanced compute from Volcano Engine and our closed-loop data system, we are accelerating iteration. Algorithm innovation remains our core strength.”

Designed for versatility, DeepRoute.ai VLA model supports both camera-only solution and LiDAR-camera fusion configurations, compatible with various automotive computing platforms. Multiple AI vehicle models integrated with DeepRoute.ai’s VLA model are set to release in 2025.

Liwei Yang, General Manager of Volcano Engine Automotive and Head of the Institute of Intelligent Mobility and Embodied AI, also expressed his confidence in the collaboration and strong anticipation for DeepRoute.ai’s VLA model to enter the market soon.

This advanced system excels in long-context understanding, analyzing driving scenarios over extended time frames of up to dozen seconds. It provides step-by-step explanations of its decision-making process, offering insights into its surroundings, predictions and planned actions. By enhancing both performance and transparency, the VLA model fosters greater trust in smart driving technology.

“To reach full autonomy, AI systems must evolve like human intelligence — from generalists to specialists,” Zhou added. “VLA is the generalist foundation of smart driving and stands as one of the most promising paths toward fully autonomous driving.”

At Auto Shanghai 2025, DeepRoute.ai is showcasing its latest smart driving advancements, the VLA model and RoadAGI strategy at exhibition booth 8BD012. CEO Maxwell Zhou is also attending the panel on the stage, sharing insights into the company’s vision for expanding AI-driven mobility.

About DeepRoute.ai

DeepRoute.ai is an artificial intelligence company dedicated to the research, development and application of smart driving solutions. Being the first to develop production-ready smart driving solutions and a pioneer in deploying end-to-end architecture, DeepRotue.ai aims to create artificial general intelligence in robotics through mass-produced passenger vehicles.

DeepRoute.ai is headquartered in Shenzhen, with offices in Beijing and Fremont, California. For more information, visit deeproute.ai, follow DeepRoute.ai on LinkedIn, and X, and subscribe to DeepRoute.ai on YouTube.

View original content to download multimedia:https://www.prnewswire.com/news-releases/deeprouteai-and-volcano-engine-partner-to-accelerate-ai-driven-vehicle-innovation-302438204.html

SOURCE DeepRoute.ai

Continue Reading

Technology

Earth Day 2025: POWERCHINA Powers the Planet by Advancing Global Water Sustainability, Environmental Protection, and Livelihoods

Published

on

By

BEIJING, April 25, 2025 /PRNewswire/ — Power Construction Corporation of China (“POWERCHINA” or “the Company”) is helping to power the planet this Earth Day 2025, themed Our Power, Our Planet™. The Company has advanced sustainable development goals and clean resource supply through global water resource projects. From the world’s largest reverse osmosis desalination plant in the Middle East to water conservation initiatives in Angola and Benin that improve livelihoods, POWERCHINA is taking action to support global water security and environmental protection.

The Taweelah Desalination Plant, located along the Arabian Gulf coastline about 50 kilometers northeast of Abu Dhabi City, is the world’s largest reverse osmosis desalination project. Producing 900,000 tons (200 million gallons) of fresh water daily, it supplies nearly two million residents, easing water shortages in the UAE. The project plays a crucial role in supporting local economic and social development while standing as a model for China-UAE cooperation.POWERCHINA has actively supported the UAE Water Security Strategy 2036, which aims to ensure a sustainable water supply in both normal and emergency conditions.

In early March, the groundbreaking ceremony was held for thePOWERCHINA-built 400-hectare Ouinhi Irrigation Project in Benin, a key initiative aimed at improving agricultural productivity. The project includes land leveling, road repairs, water supply pipelines, irrigation and drainage networks, pump stations, reservoirs, and agricultural equipment storage. This project marks a major step forward in Benin’s agricultural development, addressing water shortages during the dry season and boosting drought resistance and crop yields. It will also enhance agricultural infrastructure, creating better production conditions for local farmers and improving their livelihoods.Benin’s Minister of Agriculture, Livestock and Fisheries, Gaston Cossi Doussouhoui, emphasized at the ceremony that the Wessi Irrigation Project will significantly increase the country’s irrigation capacity, mitigate the effects of the dry season, and foster sustainable agricultural growth. The mayor of Quinhi, Jonas Babatoundé HOUESSOU noted that the irrigation system will improve crop yields, enhance the lives of farmers, and contribute to increased food production and economic development.

In early March, POWERCHINA and Angola’s Ministry of Water Resources and Energy inked several agreements aimed at drought relief initiatives in Huila Province. Concentrating on enhancing water infrastructure, ensuring water supply, and rehabilitating reservoirs, these projects notably encompass the construction of an earth-rock fill dam with a storage capacity of 89 million cubic meters, a water treatment facility capable of processing 40,000 cubic meters per day, as well as the installation of water pipelines and pumping stations. Since entering Angola, POWERCHINA has helped improve local livelihoods and drive sustainable growth, strengthening its leadership in water and infrastructure while reaffirming its role as a trusted long-term partner in the country’s development journey.

As the world focuses on Earth Day 2025, POWERCHINA is turning its commitment into action, bringing the event’s theme to life through sustainable water resource projects. By linking a greener future with global livelihoods, the Company is contributing innovative solutions and fostering international cooperation to help build a more sustainable and equitable world.

Video – https://mma.prnewswire.com/media/2669689/2c480e65fec4ebc7676a9f9d6973a461.mp4

View original content:https://www.prnewswire.co.uk/news-releases/earth-day-2025-powerchina-powers-the-planet-by-advancing-global-water-sustainability-environmental-protection-and-livelihoods-302438217.html

Continue Reading

Trending