Clinically rigorous, human-first AI powers personalized, connected care across the entire mental health journey 

NEW YORK, April 24, 2025 /PRNewswire/ — Spring Health, the leading global mental health solution for employers and health plans, today unveiled its principled approach to artificial intelligence (AI)—establishing a new industry benchmark for how AI can ethically and effectively enhance mental healthcare.

Rooted in science and guided by empathy, Spring Health’s AI is seamlessly embedded across its fully integrated mental health and workplace wellness platform—including a purpose-built EHR, personalized member app, and real-time employer analytics. This unified system delivers more than just a connected experience—it drives the fastest recovery times in the industry and sets a new standard for ROI. All while preserving the trust, transparency, and human connection that define exceptional care.

“AI can transform mental healthcare—but only if it’s built with integrity, not hype,” said Gijo Mathew, Chief Product Officer at Spring Health. “Our AI is designed to be powerful and principled. It’s grounded in clinical evidence, ethically governed, and built to support the essential human elements of care.”

A Responsible, Real-World Approach to AI

Unlike generic or experimental AI offerings, Spring Health’s approach is based on nearly a decade of clinical insights and real-world outcomes. This foundation enables high-impact features like intelligent intake guidance, in-the-moment support, personalized care recommendations, and clinical decision support—all designed to improve outcomes and reduce friction across the care journey.

Built to Strengthen, Not Substitute

Spring Health’s AI is built to enhance—not replace—the work of therapists. It supports human care by streamlining intake, surfacing meaningful insights, and giving providers more time to focus on what matters most: deep, human connection.

Transparent, Ethical, and Accountable

Spring Health is guided by an AI Advisory Council—comprising highly specialized external experts in mental health, ethics, and technology, alongside visionary customers and leading clinicians—ensuring our AI is built to be ethical, inclusive, and deeply impactful in clinical care. Through its internal ethics reviews and clinical validation processes, Spring Health holds every AI use case to the highest global standards for fairness, safety, and effectiveness. All applications are fully consent-based, privacy-safe, and rigorously monitored.

In addition, Spring Health enforces a robust set of technical and clinical guardrails to ensure safety at every step:

Risk-aware design that prevents AI from making autonomous clinical decisionsHuman-in-the-loop systems that ensure oversight and allow clinicians to review or override AI-generated contentRigorous monitoring and feedback loops to continually assess model performance and equityStrict data access controls and a clear separation between model training data and sensitive clinical interactions

“Ethical AI isn’t a side initiative—it’s the backbone of our platform,” said Marissa Saunders, Director of AI and Machine Learning at Spring Health. “Our models are co-developed with clinicians, trained on real outcomes, and built to serve people in their most vulnerable moments—with transparency, empathy, and accountability at the core.”

Enabling a Smarter, More Equitable Mental Health System

Spring Health’s integrated technology stack enables frictionless, connected experiences across members, providers, and employers. Members receive timely, personalized support. Providers gain meaningful insights that strengthen therapeutic care. Employers get real-time, privacy-safe intelligence to guide investment in workforce wellbeing.

Recent results from Spring Health’s 2025 research participant study reinforce the impact of this responsible AI approach: 95% of users report satisfaction with the platform’s AI tools, 70% say they feel better after engaging with them, and there have been zero major safety concerns—due to timely escalation to live clinical support.

Spring Health is not just deploying AI—it’s redefining how it can and should work in mental health: clinically grounded, human-first, and built for trust at scale.

To explore Spring Health’s approach to responsible AI, visit springhealth.com/what-we-do/ai.

Media Contact
5WPR
springhealth@5wpr.com

About Spring Health

Spring Health is a complete global mental health solution for employers and health plans. By integrating products for members, providers, and customers, Spring Health uniquely delivers personalized care for every individual—ranging from digital tools and meditation to coaching, therapy, and medication—ensuring the right care at the right time. Certified by JAMA Network Open and the Validation Institute for demonstrating net savings for customers, Spring Health also equips global business leaders with intelligent technology, real-time insights, and clinical expertise to support diverse and evolving organizational needs.

Today, more than 20 million people worldwide have access to Spring Health. We’re trusted by leading employers, health plans and channel partners, including Adobe, Bumble, General Mills, Moda Health, Wellstar, and Guardian, to drive cultural impact at scale. For more information, please visit https://www.springhealth.com.

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SOURCE Spring Health

Human factors in the design process is an underestimated driver of business growth.

JERICHO, N.Y., April 24, 2025 /PRNewswire-PRWeb/ — Today, global consulting firm J.S. Held shared an important and informative article contributing to the literature on human factors research and user-centered design. In “Beyond Safety and Effectiveness: Business Reasons to Prioritize Human Factors in Medical Device Design“, Managing Scientist and human factors expert Joseph R. Pauszek, Ph.D., examines the value of human factors research and user-centered design from a business perspective.

Dr. Pauszek shares that the goal of this article is to “expand and defend the proposal that prioritizing human factors is both good for the user and good for business.” As explored in the article, the rationale remains strong even when only considering outcomes like time-to-market, design costs, product differentiation, corporate risk management, and access to capital. Moreover, Dr. Pauszek hopes the article will promote the view that human factors is much more than a regulatory box to check – it is a catalyst for innovative design and an underestimated driver of business growth.

Joseph (Joe) Pauszek, Ph.D., has extensive experience utilizing physiological measures, such as pupillometry via eye tracking, to shed light on the underlying cognitive states of individuals in real time. Dr. Pauszek has cultivated specialized experience in healthcare research and in the evaluation of medical devices that range in complexity from autoinjectors to robotic surgery systems. This proficiency spans all stages of the medical device lifecycle, from early-stage formative research to formal human factors engineering and usability engineering (HFE/UE) submissions to satisfy regulatory requirements. He serves as a Reviewer for PLOS ONE and Psychological Research and is a member of the Human Factors and Ergonomics Society.

A curated collection of experts together form the Human Factors & User Experience practice at J.S. Held. These visionaries understand the intricacies of their fields and have conducted, and overseen user experience research at companies like Google, Microsoft, Amazon, and Siemens. Their combined academic and industry credentials are notable and distinguish the J.S. Held team among human factors and user experience experts.

J.S. Held’s expertise in human factors, product safety, and user experience is proactive, focused on the product development process, and reactive, providing forensic human factors and product failure analysis to support investigations and dispute advisory. In-house experts advise clients throughout the product lifecycle, from ideation and interaction design through validation and postmarket surveillance, which distinctly qualifies our experts to assess subject allegations and render expert opinions based on scientific evidence and firsthand experience. The expertise of the J.S. Held Human Factors & User Experience team results in client work that is not just theoretical but grounded in real-world experience and innovation.

To support the work of experts, J.S. Held owns and operates User Research Laboratories in New York City, New York, Phoenix, Arizona, Redmond, Washington, and Denver, Colorado, and utilizes advanced technology and specialized capabilities, such as optometry, motion capture, eye tracking, physiological data recording, and balance measurement to collect scientific measures and evaluate a wide range of topics.

J.S. Held clients benefit from expertise across the enterprise, as the Human Factors & User Experience team works with toxicologists and industrial hygienists on product liability cases, with accident reconstructionists on vehicular accidents, with mechanical and electrical engineers on product liability cases, with nurses and MDs on medical device and pharma litigation, with the intellectual property (IP) team on product marketing and IP theft cases, and across these and other areas of expertise advising companies throughout the product lifecycle.

About J.S. Held

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.

Verdantix, in their Green Quadrant: Enterprise Risk Management Consulting Services (2025) report, benchmarks 15 of the most prominent enterprise risk management (ERM) advisors, identifying global consulting firm J.S. Held among the leading companies based on capabilities and momentum

More than 1,500 professionals serve organizations across six continents, including, 84% of the Global 200 Law Firms, 75% of the Forbes Top 20 Insurance Companies (90% of the NAIC top 50 Property & Casualty Insurers), and 71% of the Fortune 100 Companies.

J.S. Held, its affiliates and subsidiaries are not certified public accounting firm(s) and do not provide audit, attest, or any other public accounting services. J.S. Held, its affiliates and subsidiaries are not law firms and do not provide legal advice. Securities offered through PM Securities, LLC, d/b/a Phoenix IB, a part of J.S. Held, member FINRA/ SIPC, or Ocean Tomo Investment Group, LLC, a part of J.S. Held, member FINRA/ SIPC. All rights reserved.

Media Contact

Kristi L. Stathis, J.S. Held, +1 786 833 4864, Kristi.Stathis@jsheld.com, JSHeld.com

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SOURCE J.S. Held

SANTA CLARA, Calif., April 24, 2025 /PRNewswire/ — Tuya Inc. (“Tuya” or the “Company”) (NYSE: TUYA; HKEX: 2391), a global leading AI cloud platform service provider, today announced that it has filed its annual report on Form 20-F for the fiscal year ended December 31, 2024 with the Securities and Exchange Commission (the “SEC”) on April 24, 2025, U.S. Eastern Time. The annual report can be accessed on the Company’s investor relations website at ir.tuya.com and on the SEC’s website at www.sec.gov. The Company will also provide a hard copy of its annual report on Form 20-F for the fiscal year ended December 31, 2024 including the complete audited financial statements, free of charge, to its shareholders and American Depositary Share holders upon written request.

The Company also announced today that it has released its Environmental, Social and Governance (“ESG”) Report to highlight the Company’s ESG strategies, accomplishments, and progress towards its sustainability goals. To view the report in full, please visit: ir.tuya.com.

About Tuya Inc.

Tuya Inc. (NYSE: TUYA; HKEX: 2391) is a global leading AI cloud platform service provider with a mission to build an AIoT developer ecosystem and enable everything to be smart. Tuya has pioneered a purpose-built AI cloud platform with cloud and generative AI capabilities that delivers a full suite of offerings, including Platform-as-a-Service, or PaaS, Software-as-a-Service, or SaaS, and smart solutions for developers of smart device, commercial applications, and industries. Through its AIoT developer platform, Tuya has activated a vibrant global developer community of brands, OEMs, AI agents, system integrators and independent software vendors to collectively strive for smart solutions ecosystem embodying the principles of green and low-carbon, security, high efficiency, agility, and openness.

Investor Relations Contact

Tuya Inc.
Investor Relations
E-mail: ir@tuya.com

The Blueshirt Group
Gary Dvorchak, CFA
Phone: +1 (323) 240-5796
Email: gary@blueshirtgroup.co

HL Stategy
Haiyan LI-LABBE
Email: hl@hl-strategy.com

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SOURCE Tuya Inc.