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Relay’s TeamTranslate™ removes language barriers for frontline teams and helps ease labor shortages

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Breakthrough AI functionality allows real-time language translation via talk or text for teams using Relay

RALEIGH, N.C., May 23, 2024 /PRNewswire/ — Since launching in 2020, Relay® has enabled face-to-face language translation, allowing frontline teams to mitigate language barriers for their guests, patients, or teammates at the touch of a button. Today, the cloud-connected communications & safety platform – well known for its modern radio alternative and employee safety solutions – announced a pioneering approach to translating live voice and text communication for entire teams, located anywhere, across 25+ languages, all in real-time. Relay’s new patent-pending feature, called TeamTranslate, enables entire teams to select their preferred language so all messages they send or receive are automatically translated to the language each individual is most comfortable communicating in.

According to the 2023 US Census, nearly 30 million people in the US have limited English proficiency. Polls conducted by Relay show that over 80% of frontline businesses have non-native English speakers on staff. Clear and consistent communication is critical to the success of any business, but language barriers create big challenges for frontline businesses. Language barriers drive separation between teams, which hurts productivity and increases the risk of errors or even safety incidents. Hiring managers are forced to limit candidates to those who speak the same language as existing employees – shrinking an already constrained labor pool. Some businesses resort to hiring dedicated interpreters where clear communication is critical. More often though, leaders and team members suffer without a solution, resulting in frustration, isolation, and negative impacts because distributed teams are unable to communicate with one another throughout their workday.

“TeamTranslate is an innovation that frontline teams can get value from immediately, with almost no changes to their workflows. With TeamTranslate, you could have a team of five people, who speak five different languages and are even distributed across five different geographic locations, all seamlessly communicating in real time with no additional training. All they need to do is use Relay,” said Relay CEO Chris Chuang. “TeamTranslate is also a prime example of how we leverage AI to create breakthrough products. Of course, translation technology is not new. What is new is how simple, fast, and scalable TeamTranslate is. TeamTranslate works for your entire team, whether that’s five people or five hundred, and translates the thousands of messages they might send across many channels, all in real-time. It’s rapidly gaining adoption because it ‘just works’, whereas other solutions in the past have been too clunky, costly, or ineffective. At Relay, our mission is to unleash productivity with transformative technology that is easy to use and simple to manage — we don’t believe innovation should come with a trade-off of introducing complexity into an operation.”

TeamTranslate is already being adopted across the Relay customer base in healthcare, hospitality, security and facilities management. A luxury hotel in Greenville, SC was part of the pilot program for TeamTranslate, given that many of its staff members are non-English speakers. “[TeamTranslate] is very useful for housekeeping given the fact that 90% of the staff [speaks Spanish]. It is a feature that we all depend on and would highly recommend.” said the Executive housekeeper, Grand Bohemian. Not only does TeamTranslate make teams more effective, but it also shows staff that the business is investing in their well-being, by putting tools in their hands that make them more comfortable and engaged – which will ultimately opens the door to less turnover and more career progression.

Relay’s TeamTranslate is not only a powerful solution to a widespread challenge in frontline work – it is seamless for teams to leverage. After selecting their preferred language, staff can simply use Relay’s push-to-talk capability to communicate with all other team members. When a team member receives a message, it will be automatically translated into their preferred language, no matter if they are speaking to 1 or 100 other people. The TeamTranslate feature works on Relay+ devices, which replace traditional two-way radios, but also on the Relay app for iOS and Andriod and the web-based dashboard, where it translates both voice-based and text-based communications in real-time. TeamTranslate can be configured with over 25 languages today and the list of available languages is expected to grow continuously over time.

About Relay:
Relay is a cloud-based technology platform that helps frontline teams improve communications, increase employee safety, and improve their operations. Relay helps frontline teams digitally transform their operations with the modern tools they need to be successful and the actionable real-time data they need to track performance and improve their operations. Software has not yet transformed the frontline world, and Relay is on a mission to change that. For more information, visit www.relaypro.com.

View original content to download multimedia:https://www.prnewswire.com/news-releases/relays-teamtranslate-removes-language-barriers-for-frontline-teams-and-helps-ease-labor-shortages-302154573.html

SOURCE Relay Inc.

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Dana-Farber Cancer Institute Partners with Clinical.ly to Enhance Regulatory Operations with eReg Solutions

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NEW YORK, Sept. 19, 2024 /PRNewswire/ — The Dana-Farber Cancer Institute, a world leader in cancer treatment and research, chose Clinical.ly’s (www.clinical.ly) Research Suite™ to streamline regulatory operations, marking a significant step toward more efficient and compliant clinical trial management. Dana-Farber joins a growing number of research organizations that leverage Clinical.ly’s innovative solutions to streamline clinical trial processes. Clinical.ly’s eReg platform offers a comprehensive, paperless solution that centralizes regulatory workflows, ensuring compliance and transparency across clinical trials.

“We are thrilled to support Dana-Farber’s clinical research operations,” said Henry Kravchenko, Clinical.ly’s CEO.

This partnership continues Clinical.ly’s success in providing best-in-class enterprise tools for conducting clinical research. “We are thrilled to support Dana-Farber’s clinical research operations,” said Henry Kravchenko, Clinical.ly’s CEO. “Our eReg platform and wider set of features in Clinical.ly Research Suite™ will empower that renowned organization, and we all look forward to supporting their teams.”

About Clinical.ly Research Suite™ 

Clinical.ly Research Suite™ is a comprehensive solution that eliminates traditional, paper-based processes. By automating and centralizing essential workflows in the Clinical.ly Research Suite™, organizations achieve huge efficiency improvements, greater trial oversight, document management, and regulatory compliance. The Clinical.ly Research Suite™ includes:

eReg: A best-in-class electronic regulatory bindereSource: An intuitive & feature-rich, paperless data capture solution that streamlines data collection from trial participantseConsent: A fully digital solution for capturing informed consent, improving participant engagement and site complianceClinicallySign: 21 CFR Part 11 compliant eSignature functionalityClinicallyPay: A secure and instantaneous participant stipend payment and reimbursement solution

About Dana-Farber Cancer Institute

Founded in 1947, Dana-Farber Cancer Institute is committed to providing adults and children with the best treatment available today while developing tomorrow’s cures through cutting-edge research. Based in Boston, Dana-Farber is a teaching affiliate of Harvard Medical School and ranks consistently as one of the top cancer hospitals in the world.

About Clinical.ly

Clinical.ly provides differentiated, cloud-native technology solutions to the clinical research industry, enabling research organizations to conduct studies with greater efficiency and ease. Clinical.ly is dedicated to developing technology that eliminates tedious manual labor, allowing clinical research professionals to focus on patient care.

View original content to download multimedia:https://www.prnewswire.com/news-releases/dana-farber-cancer-institute-partners-with-clinically-to-enhance-regulatory-operations-with-ereg-solutions-302253690.html

SOURCE Clinical.ly

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Fall Into Creativity with the Monport Laser Fall Sale

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NEW YORK, Sept. 19, 2024 /PRNewswire/ — Experience laser innovation this Fall with Monport Laser, an industry frontrunner in laser engraving and cutting technology, with an exclusive Fall Sale offering incredible discounts and free accessories on a wide range of high-performance laser engraving machines. From September 19th to September 30th, customers can take advantage of this limited-time opportunity to elevate their laser engraving businesses with cutting-edge laser innovation at unbeatable prices.

Monport Laser has been dedicated to providing innovative and reliable laser machines that empower businesses and individuals to achieve their goals. With a focus on quality, precision, and customer satisfaction, Monport Laser has established itself as a trusted leader in the industry. Their commitment to excellence is evident in every laser they produce, ensuring exceptional performance, reliability, and value.

Embrace the Power of CO2 Laser Technology with Exclusive Offers

Monport Laser will offer two free accessories with selected CO2 laser machines during the Monport Fall sale. These versatile lasers are ideal for various applications, including engraving, cutting, and marking wood, acrylic, leather, and more. By taking advantage of this Fall sale, laser engraving businesses can enhance their productivity and expand their creative possibilities.

Experience Unmatched Value with Fiber Laser Discounts

Monport Laser offers substantial discounts of up to $4200 and 3 free accessories on selected models for those seeking the precision and speed of fiber laser technology. Fiber lasers are renowned for their ability to process metals with exceptional efficiency and accuracy, making them indispensable for metal fabrication, manufacturing, and jewelry production. Additionally, customers purchasing fiber lasers during the Fall sale will receive three free accessories, further sweetening the deal.

Elevate Your Desktop Laser Experience with a Free Water Chiller

Monport Laser is committed to providing comprehensive solutions for businesses of all sizes. As part of the Fall sale, customers who purchase the 40W Desktop laser will receive a Free Water Chiller Cw3000. This essential accessory ensures optimal cooling and performance, prolonging the lifespan of the laser and guaranteeing consistent results.

Discover Additional Savings on a Wide Range of Accessories

Monport Laser offers an additional 20% discount on selected accessories to complete your laser setup. From lenses and nozzles to rotary tables and smoke extraction systems, customers can find everything they need to maximize the potential of their laser machines.

Unleash Your Creativity and Productivity

Monport Laser’s Fall sale is the perfect opportunity to invest in laser technology that empowers your business or fuels your creative passions. With exceptional discounts and free accessories, you can acquire the ideal laser solution to meet your needs and budget.

Whether you’re an entrepreneur, artist, or manufacturer, Monport Laser’s advanced laser machines offer unparalleled precision, versatility, and reliability. Take advantage of this limited-time Fall sale and unlock your projects’ full potential for laser innovation.

About Monport Laser

Monport Laser is a global leader in designing, manufacturing, and distributing high-quality laser machines and accessories. With a commitment to innovation and customer satisfaction, Monport Laser provides cutting-edge solutions for various industries, including manufacturing, engraving, marking, and more.

For more information, visit monportlaser.com and follow them on social media for the latest updates.

Website: https://www.monportlaser.com/

 

 

 

View original content:https://www.prnewswire.com/news-releases/fall-into-creativity-with-the-monport-laser-fall-sale-302253699.html

SOURCE Monport Laser

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MEDIA ADVISORY – Minister Wilkinson to Make a Critical Minerals Infrastructure Announcement

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VANCOUVER, BC, Sept. 19, 2024 /CNW/ – The Honourable Jonathan Wilkinson, Minister of Energy and Natural Resources, and Ranj Pillai, the Premier of Yukon, will make a funding announcement in support of critical minerals infrastructure projects. A media availability will follow.

Date: September 20, 2024

Time: 10:30 a.m. PT

All accredited media are asked to pre-register by emailing media@nrcan-rncan.gc.ca. A dial-in line is available for media and will be provided upon registration.

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SOURCE Natural Resources Canada

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