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Relay’s TeamTranslate™ removes language barriers for frontline teams and helps ease labor shortages

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8 months ago

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Breakthrough AI functionality allows real-time language translation via talk or text for teams using Relay

RALEIGH, N.C., May 23, 2024 /PRNewswire/ — Since launching in 2020, Relay® has enabled face-to-face language translation, allowing frontline teams to mitigate language barriers for their guests, patients, or teammates at the touch of a button. Today, the cloud-connected communications & safety platform – well known for its modern radio alternative and employee safety solutions – announced a pioneering approach to translating live voice and text communication for entire teams, located anywhere, across 25+ languages, all in real-time. Relay’s new patent-pending feature, called TeamTranslate, enables entire teams to select their preferred language so all messages they send or receive are automatically translated to the language each individual is most comfortable communicating in.

According to the 2023 US Census, nearly 30 million people in the US have limited English proficiency. Polls conducted by Relay show that over 80% of frontline businesses have non-native English speakers on staff. Clear and consistent communication is critical to the success of any business, but language barriers create big challenges for frontline businesses. Language barriers drive separation between teams, which hurts productivity and increases the risk of errors or even safety incidents. Hiring managers are forced to limit candidates to those who speak the same language as existing employees – shrinking an already constrained labor pool. Some businesses resort to hiring dedicated interpreters where clear communication is critical. More often though, leaders and team members suffer without a solution, resulting in frustration, isolation, and negative impacts because distributed teams are unable to communicate with one another throughout their workday.

“TeamTranslate is an innovation that frontline teams can get value from immediately, with almost no changes to their workflows. With TeamTranslate, you could have a team of five people, who speak five different languages and are even distributed across five different geographic locations, all seamlessly communicating in real time with no additional training. All they need to do is use Relay,” said Relay CEO Chris Chuang. “TeamTranslate is also a prime example of how we leverage AI to create breakthrough products. Of course, translation technology is not new. What is new is how simple, fast, and scalable TeamTranslate is. TeamTranslate works for your entire team, whether that’s five people or five hundred, and translates the thousands of messages they might send across many channels, all in real-time. It’s rapidly gaining adoption because it ‘just works’, whereas other solutions in the past have been too clunky, costly, or ineffective. At Relay, our mission is to unleash productivity with transformative technology that is easy to use and simple to manage — we don’t believe innovation should come with a trade-off of introducing complexity into an operation.”

TeamTranslate is already being adopted across the Relay customer base in healthcare, hospitality, security and facilities management. A luxury hotel in Greenville, SC was part of the pilot program for TeamTranslate, given that many of its staff members are non-English speakers. “[TeamTranslate] is very useful for housekeeping given the fact that 90% of the staff [speaks Spanish]. It is a feature that we all depend on and would highly recommend.” said the Executive housekeeper, Grand Bohemian. Not only does TeamTranslate make teams more effective, but it also shows staff that the business is investing in their well-being, by putting tools in their hands that make them more comfortable and engaged – which will ultimately opens the door to less turnover and more career progression.

Relay’s TeamTranslate is not only a powerful solution to a widespread challenge in frontline work – it is seamless for teams to leverage. After selecting their preferred language, staff can simply use Relay’s push-to-talk capability to communicate with all other team members. When a team member receives a message, it will be automatically translated into their preferred language, no matter if they are speaking to 1 or 100 other people. The TeamTranslate feature works on Relay+ devices, which replace traditional two-way radios, but also on the Relay app for iOS and Andriod and the web-based dashboard, where it translates both voice-based and text-based communications in real-time. TeamTranslate can be configured with over 25 languages today and the list of available languages is expected to grow continuously over time.

About Relay:
Relay is a cloud-based technology platform that helps frontline teams improve communications, increase employee safety, and improve their operations. Relay helps frontline teams digitally transform their operations with the modern tools they need to be successful and the actionable real-time data they need to track performance and improve their operations. Software has not yet transformed the frontline world, and Relay is on a mission to change that. For more information, visit www.relaypro.com.

View original content to download multimedia:https://www.prnewswire.com/news-releases/relays-teamtranslate-removes-language-barriers-for-frontline-teams-and-helps-ease-labor-shortages-302154573.html

SOURCE Relay Inc.

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CHASM Exclusively Licenses AgeNT® Express Transparent Conductive Film to Mativ for Heated Glass Solutions

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9 minutes ago

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January 9, 2025

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CANTON, Mass., Jan. 9, 2025 /PRNewswire/ — Chasm Advanced Materials, Inc. (CHASM) and Mativ Holdings (Mativ), manufacturer of Argotec interlayer films for high-performance glazing, have announced an exclusive licensing agreement. CHASM’s AgeNT® Silver Nanowire (AgNW) and Carbon Nanotube (CNT) hybrid performance film technology will be licensed to Mativ for transparent heating solutions in advanced glass and window applications across architectural, military, and transportation segments.

This licensing agreement marks another milestone in the long-standing collaboration between Mativ and CHASM, aiming to accelerate the commercialization of a portfolio of AgeNT® Express films.

David Arthur, CEO and co-founder of CHASM, highlighted the significance of this partnership. “Licensing our AgeNT® Express technology to Mativ marks a major milestone for both companies,” said Arthur. “With CHASM’s leadership in CNT technology and flexible electronics, and Mativ’s expertise in roll-to-roll (R2R) precision coating and vast market reach in glazing applications, this collaboration is a powerful step toward CHASM’s expansion into global non-automotive glazing markets.”

“This agreement marks a significant milestone in the continued growth of Mativ within innovative and emerging markets,” states Mativ President and CEO Julie Schertell. “By becoming a licensee of Chasm’s groundbreaking AgNW and CNT technology, we reaffirm our position as leaders in material science innovation. Together, we are unlocking new potential in advanced film applications across top industrial sectors.”

About CHASM
CHASM’s mission is to develop and manufacture advanced carbon nano materials, leveraging its innovative product platforms to create a safer, more connected and sustainable world. The company’s patented nanotube manufacturing platform combined with its unique ability to integrate CNTs into product solutions is unleashing the power of nanotechnology.

Innovations powered by CHASM include universal transparent heaters for safer driving and a broad range of non-automotive applications, transparent antennas for smarter cities, conductive additives for EV batteries, and cement additives for greener (lower carbon footprint) concrete. 

CHASM is building the world’s largest multiwall CNT reactor (1,500 metric tons annual capacity) in Norman, Oklahoma, to produce NTeC® products to support battery and cement applications.

AgeNT, NTeC, CHASM, and the CHASM logo are trademarks of CHASM Advanced Materials, Inc.

About Mativ
Mativ Holdings, Inc. is a global leader in specialty materials, solving our customers’ most complex challenges by engineering bold, innovative solutions that connect, protect and purify our world. Headquartered in Alpharetta, Georgia, we manufacture on three continents and generate sales in over 100 countries through our family of business-to-business and consumer product brands. The company’s two operating segments, Filtration & Advanced Materials and Sustainable & Adhesive Solutions, target premium applications across diversified and growing categories. Our broad portfolio of technologies combines polymers, fibers and resins to optimize the performance of our customers’ products across multiple stages of the value chain. Our leading positions are a testament to our best-in-class global manufacturing, supply chain and materials science capabilities. We drive innovation and enhance performance, finding potential in the impossible. To learn more, visit mativ.com.

To learn more about Argotec glass interlayer films, visit argotec.com.

View original content to download multimedia:https://www.prnewswire.com/news-releases/chasm-exclusively-licenses-agent-express-transparent-conductive-film-to-mativ-for-heated-glass-solutions-302346673.html

SOURCE CHASM Advanced Materials

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Hettich Achieves Remarkable Success with Innovative Quora Ads Campaign

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9 minutes ago

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January 9, 2025

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MUMBAI, India, Jan. 9, 2025 /PRNewswire/ — Hettich, a leading manufacturer of innovative furniture fittings, built-in appliances, and door hardware solutions, has achieved outstanding results through a recent advertising campaign on Quora. The campaign aimed to enhance brand awareness and engagement among homeowners, interior designers/architects, and OEMs/builders, by showcasing Hettich’s cutting-edge products in a unique and compelling way.

Hettich’s campaign leveraged Quora’s targeted advertising solutions to reach specific demographics interested in home improvement and design. By focusing on audiences actively seeking quality and innovative solutions, the campaign effectively resonated with potential customers.

The Hettich campaign resulted in impressive metrics, including a view-through rate of 44.55% and 18,598 clicks from over 1 million views. With 2,357,070 impressions, Hettich significantly expanded its reach, fostering awareness and interest in its furniture fittings, built-in appliances, and door hardware.

Hettich crafted visually stunning and emotionally engaging content that spotlighted the unique features of its products through captivating storytelling and immersive video formats. The campaign vividly illustrated the transformative power of Hettich’s innovative solutions, seamlessly turning everyday moments into extraordinary experiences within living spaces. “We believe in the magic of storytelling to break through the advertising clutter,” said Aditya Jalgaonkar, AGM-Marketing, Hettich India. “This campaign reflects our commitment to creating meaningful, high-quality content that connects with our audience in a profound way.”

“At Quora, we are dedicated to helping brands tell their stories effectively and meaningfully,” said Gurmit Singh, General Manager at Quora APAC and MEA. “Hettich’s campaign is a perfect example of how targeted advertising can drive engagement and connect brands with their audiences. We’re thrilled to see the impact of our platform on Hettich’s marketing efforts.”

The success of Hettich’s campaign showcases the effectiveness of utilizing Quora’s targeted advertising capabilities. This partnership illustrates how brands can engage potential customers and create lasting connections through innovative marketing strategies.

About Quora

Quora is a platform that has 100 million monthly unique visitors in India, where people come to share knowledge and insights. By connecting brands with engaged audiences through targeted advertising, Quora helps businesses tell their stories effectively and meaningfully.

Photo: https://mma.prnewswire.com/media/2593402/Hettich_Quora_Ads.jpg
Logo: https://mma.prnewswire.com/media/2443578/Quora_Logo.jpg

 

View original content to download multimedia:https://www.prnewswire.com/in/news-releases/hettich-achieves-remarkable-success-with-innovative-quora-ads-campaign-302345570.html

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NX Taiwan Offers Work Experience to China University of Technology Students

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10 minutes ago

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January 9, 2025

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TOKYO, Jan. 9, 2025 /PRNewswire/ — Nippon Express (Taiwan) Co., Ltd. (hereinafter “NX Taiwan”), a group company of NIPPON EXPRESS HOLDINGS, INC., conducted a two-day work experience program for students from the China University of Technology (hereinafter “CUTe”) on Saturday, November 30, and Sunday, December 1.

NX Logo: https://kyodonewsprwire.jp/img/202412252272-O3-CT0nRnRv 

Photos

Group photo of participants: https://cdn.kyodonewsprwire.jp/prwfile/release/M103866/202412252272/_prw_PI1fl_AD0GB6Wy.jpg 

Warehouse work experience: https://cdn.kyodonewsprwire.jp/prwfile/release/M103866/202412252272/_prw_PI2fl_FTH84m7K.png 

The work experience program is part of the NX Group’s efforts to actively communicate with local communities and engage in community-based social contribution activities, recognizing its social and public mission as a logistics company.

Eighty students enrolled in CUTe’s Department of Marketing and Logistics took part in the program at NX Taiwan’s NEXT1 warehouse in Taoyuan City, where they received briefings from NEXT1 staff on basic logistics knowledge, safety, and warehouse operations. Through a combination of classroom lectures and hands-on experience, the students learned in depth about how warehouse operations are carried out.

The participants found the program a valuable opportunity to expand their practical knowledge and understanding of the logistics industry, with one commenting: “This experience has given me a deeper understanding of warehouse management and logistics, and strengthened my desire to work in the logistics industry, where I can contribute to society in the future.”

The NX Group will continue to actively engage in social contribution activities on a global scale to help develop human resources who can play active roles in the logistics industry.

About the NX Group: https://kyodonewsprwire.jp/attach/202412252272-O1-tne94err.pdf 

NX Group official website: https://www.nipponexpress.com/ 

NX Group’s official LinkedIn account:
https://www.linkedin.com/company/nippon-express-group/ 

View original content:https://www.prnewswire.com/apac/news-releases/nx-taiwan-offers-work-experience-to-china-university-of-technology-students-302346527.html

SOURCE NIPPON EXPRESS HOLDINGS, INC.

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