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transcosmos starts operations in India. Showcasing its know-how it has developed in Japan and abroad

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Showcasing its know-how it has developed in Japan and abroad, transcosmos aims to become a CX company that offers new customer experience

TOKYO, March 7, 2024 /PRNewswire-PRWeb/ — transcosmos inc. is delighted to announce that the company has established transcosmos India Private Limited (Headquarters: Bengaluru, the state of Karnataka, India; Managing Director & COO: Susumu Kaieda; transcosmos India), a wholly-owned subsidiary in India. In March 2024, transcosmos opened Bengaluru Center, the first operations center in India. Located in Bengaluru with 300 workstations, the center began offering services for the India domestic market in the same month.

transcosmos will increase its brand awareness among both local Indian companies and global entities by driving initiatives to make attractive workplaces and people development programs, and carry forward digital solutions development projects specifically localized for the India market.

The Indian economy continues to outperform, projected to remain the fastest-growing major economy from 2022 to 2024, the only country sustaining growth at above 6% in the world. In particular, India’s customer experience (CX) market is accelerating growth, expected to grow from $6.5 billion to $7.8 billion in the next five years (Source: India Development Update – press release, October 3, 2023, THE WORLD BANK*). transcosmos has decided to enter the India market with belief that CX strategy will become more critical than ever in India’s domestic market, given its rise to a consumption powerhouse backed by significant expansion in domestic demand.

https://www.worldbank.org/en/news/press-release/2023/10/03/india-s-growth-to-remain-resilient-despite-global-challenges

Leveraging its proven know-how built in Japan, transcosmos has been expanding its business to China, South Korea, ASEAN, and Europe and the United States. Today, the company delivers its diverse services including CX, e-commerce, and business process outsourcing (BPO), with a focus on contact center and digital marketing services across 26 countries and regions overseas. Its overseas business continued to expand, with its sales ratio exceeding 25% of the company’s consolidated sales. Now, transcosmos will showcase expertise built in its overseas business operations and offer high-quality services to expand its business in the India market.

As a step to build its business base in the market, transcosmos will propose its CX services designed for the India market to clients the company is serving in Japan, China, South Korea and ASEAN. In parallel, the company will increase its brand awareness among both local Indian companies and global entities by driving initiatives to make attractive workplaces and people development programs. At the same time, transcosmos will also carry forward digital solutions development projects specifically localized for the India market.

■About transcosmos India
Company name: transcosmos India Private Limited
Date of foundation: October 17, 2023
Operation start date: March 1, 2024
Address: 43 Residency Rd, Bengaluru, 560025, Karnataka, India
Representative: Director & CEO Eijiro Yamashita
                          Managing Director & COO Susumu Kaieda
Business: CX services and other related businesses

■Bengaluru Center (for illustration purposes only)

There are as many as 22 official languages in India as well as a number of local languages with tens of millions of native speakers. Building on its know-how the company has developed primarily in Asian countries, transcosmos will build an India business structure to become a CX company that offers new customer experience in a variety of languages. Ultimately, transcosmos aims to enter into areas where those languages are used while helping India solve social challenges the market faces, always working together with clients.

transcosmos is a trademark or registered trademark of transcosmos inc. in Japan and other countries.Other company names and product or service names used here are trademarks or registered trademarks of respective companies.

About transcosmos inc.
transcosmos launched its operations in 1966. Since then, we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers services that support clients’ business processes focusing on both sales expansion and cost optimization through our 181 bases across 35 countries/regions with a focus on Asia, while continuously pursuing Operational Excellence. Furthermore, following the expansion of e-commerce market on the global scale, transcosmos provides a comprehensive One-Stop Global E-Commerce Services to deliver our clients’ excellent products and services to consumers in 46 countries/regions around the globe. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever-changing business environment. Visit us here https://www.trans-cosmos.co.jp/english/

Media Contact

transcosmos inc., transcosmos inc., +81-3-6709-2251, pressroom@trans-cosmos.co.jp, https://www.trans-cosmos.co.jp/english/

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Comviva Appoints Bhagwati Shetty as CHRO to Drive Global Talent and Culture Transformation

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Bhagwati steps into the role of CHRO with a focused agenda of strengthening the people strategy to support the company’s ambitious growth plans.

NEW DELHI, April 7, 2025 /PRNewswire/ — Comviva, a global leader in AI-driven digital solutions and intelligent platforms, today announced the appointment of Bhagwati Shetty as the Chief Human Resources Officer. This appointment is a strategic step in Comviva’s transformation journey as it strengthens its position as an agile and performance driven organization.

As Comviva accelerates its Comviva 2.0 vision, with expanded investments in developed markets like Europe and North America, Bhagwati’s diverse experience and leadership will be instrumental in aligning the people strategy with the company’s growth ambitions, enhancing workforce capabilities, and ensuring a future-ready organization which can scale at speed.

With over 16 years of rich experience across Manufacturing, Technology, Telecom, and Financial Services sectors, Bhagwati is a purpose-driven, highly adaptable thought leader recognized for her expertise in people leadership, her ability to create synergies and drive culture transformation.

Commenting on her appointment, Bhagwati Shetty, said, “I am honored to be part of Comviva’s global transformation journey. At the core of every organization’s success are its people, and I am committed to fostering an inclusive, high-performance culture that empowers our employees to thrive. By driving meaningful change, we aim to create an environment where talent flourishes and innovation thrives—delivering credible impact for our people, customers, and the organization. I look forward to embracing new challenges and contributing to Comviva’s continued growth as a people-first company.”

Rajesh Chandiramani, CEO, Comviva, said, “We welcome Bhagwati into this new role and we are confident that her expertise in cultural and HR transformation will be instrumental in cultivating a dynamic, people-centric work environment, driving Comviva’s vision on a global scale. As we move into the journey to become an AI-first company at an organizational level, we look forward to her expertise to help us in this transition. Her exceptional leadership abilities, seamless alignment with our organizational culture, and extensive industry experience position her as a valuable addition to the Comviva family.”

Prior to joining Comviva, Bhagwati held leadership roles at Mahindra Group and created significant impact across the Group companies with her work around ‘Diversity Equity & Inclusion (DEI)’. She has played a pivotal role in building future leaders, promoting a growth mindset, and fostering an inclusive culture. Prior to this, she has held strategic roles across organizations such as Vodafone India Limited, Wipro Ltd and Cummins India.

About Comviva Technologies Ltd.

Comviva empowers organizations to achieve transformative growth by delivering measurable business impact. Our innovative portfolio of AI-driven digital solutions and intelligent platforms enhances simplicity, agility, and speed, enabling businesses to meet evolving market demands effectively.

From maximizing customer lifetime value to enabling large-scale digital transformation, Comviva partners with global leaders in the Communications and Financial industries to solve complex challenges and prepare for the future. With solutions deployed by over 130 Communication Service Providers and Financial Institutions across 100+ countries, Comviva has brought the benefits of digital innovation and mobility to billions worldwide.

As a subsidiary of Tech Mahindra and a proud member of the Mahindra Group, Comviva is committed to driving growth, efficiency, and transformation for tomorrow.

For more information, visit us at www.comviva.com

Contact Details:
Sundeep Mehta
DGM, Corporate Communications
Email: Sundeep.mehta@comviva.com
Contact no.: +91()9910030732

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Fremantle Selects Prime Focus Technologies and Amazon Web Services to Build its Global Content Supply Chain

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LOS ANGELES, April 7, 2025 /CNW/ — Fremantle today announced it has selected Prime Focus Technologies (PFT) and Amazon Web Services (AWS) to build a future-proof, scalable, global content supply chain platform that adapts to the evolving demands of the industry.

The platform will seamlessly unify Fremantle’s operations across markets, provide real-time visibility into content workflows, and enable faster time-to-market and commercialization of assets to drive Fremantle’s digital transformation. The platform, which is being built on AWS, will use the latest cloud technologies, and will benefit from the scalability, security, and flexibility enabled by cloud computing. Fremantle will also use PFT’s flagship solution, CLEAR® Smart MAM, as part of the platform, which is also built on AWS. CLEAR®’s agentic AI capabilities will help Fremantle enrich content with contextual metadata, streamline workflows, and enhance efficiencies across its content operations.

Jens Richter, CEO Commercial and International, Fremantle said: “A robust content supply chain that will cater to the dynamic business requirements of monetizing content is paramount, and we look forward to working with PFT and AWS to see what we can achieve together. This collaboration will provide us with the agility, visibility, speed and scalability required across Commercial and International, Digital and Global channels to streamline our media supply chain and digital processes.”

Ramki Sankaranarayanan, Founder and Global CEO of Prime Focus Technologies said: “Our offering is designed to meet the most demanding needs of global content studios like Fremantle. We’re thrilled to partner with them on this transformative journey and enable their vision of a modern, AI-powered supply chain that fuels creativity and revenue.”

Andy Stephenson, Head of Broadcast, Media, and Sport, UK, at AWS said: “We are proud to support Fremantle on its digital transformation journey. By harnessing technologies like cloud computing and AI, Fremantle will be able to drive innovation across its business, scale quickly, easily, and securely, and extract new value from its content.”

The project will be overseen by Thalia Crone, Global Head of Media Supply Chain Operations, Fremantle. Fremantle’s Commercial and International division is responsible for maximizing the commercial value of Fremantle content. From selling content to international broadcasters and platforms, selling Fremantle formats, publishing content to digital platforms, and setting up and managing all Fremantle direct-to-consumer channels.

About Fremantle 
Fremantle is a leading global creator, producer and distributor of some of the world’s most successful content across Entertainment, Drama & Film, and Documentaries.   

Amplifying local stories on a global scale, Fremantle produces and delivers premium, multi-genre IP across the 27 territories it operates in. Fremantle is a proudly independent group of content creators, and home to some of the biggest entertainment formats, compelling international dramas, award-winning films and high-quality documentaries.  

From Got Talent to Sullivan’s Crossing, Family Feud to Poor Things, Fellow Travelers to Queens, Too Hot To Handle to Big Mood, Maxton Hall to Idols, and Queer to The Zelensky Story, our focus is simple – Fremantle creates and delivers irresistible entertainment.      

Fremantle also represents world-leading digital and branded entertainment, with more than 550 million fans and 360 billion views for its standout content across all platforms. Fremantle’s Global Channels unit consists of more than 20 FAST channels worldwide, including Buzzr, Rig TV, and Baywatch.  

Fremantle is part of RTL Group, a global leader across broadcast, streaming, content and digital, itself a division of the international media, services, and education company Bertelsmann.      

For more information, please visit www.fremantle.com, follow Fremantle on Twitter @FremantleHQ and Instagram @fremantle or visit Fremantle’s LinkedIn page. 

Media Enquiries:
Catherine New: catherine.new@fremantle.com | +447386655932

About Prime Focus Technologies
Prime Focus Technologies (PFT) is the creator of CLEAR®. It offers streaming platforms, studios, and broadcasters AI technology and media services powered by the cloud that help them enable creativity, efficiency, and, most importantly, revenue generation. PFT works with major companies like Channel 4, ITV, Sinclair Broadcast Group, A&E Networks, Warner Bros. Discovery, Paramount, Crunchyroll, Insight TV, JioStar, BCCI, Tegna, Amazon MGM Studios, and more.

For more information, visit: www.primefocustechnologies.com

Press Contact

T Shobhana
Senior Vice President and Global Head of Marketing
Prime Focus Technologies
Los Angeles, CA
t.shobhana@primefocus.com

 

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SOURCE Prime Focus Technologies

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WeBank Technology Services Launches Value Exchange Infrastructure to Boost Hong Kong’s Web3 Ecosystem

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HONG KONG, April 7, 2025 /PRNewswire/ — At the Hong Kong Web3 Festival 2025, Henry Ma, Executive Vice President and Chief Information Officer of WeBank, as well as Director of WeBank Technology Services, unveiled a blockchain-based inter-institutional “value exchange infrastructure” solution aimed at supporting the prosperity of Hong Kong’s Web3 ecosystem. As Hong Kong actively integrate Web3 into its traditional financial system, this solution, with a balance among efficiency, security, and compliance, strives to accelerate the implementation of innovative and regulated use cases such as stablecoins and real-world asset tokenization (RWA).

In recent years, Hong Kong has introduced a series of policies to guide the compliant development of Web3 and to attract global fintech institutions to actively engage in the Hong Kong Web3 ecosystem. As institutional trading models continue to evolve, the expanding market scale has begun to expose limitations in the current Web3 trading framework, making it increasingly difficult to meet the diverse needs of value exchange between institutions.

Ma analyzed the pain points of four existing models: (1) A single Layer 1 blockchain cannot support virtual assets other than its native cryptocurrency. (2) Over-the-counter (OTC) trading heavily relies on the credibility of counterparties. (3) Decentralized exchanges require assets wrapped from multiple chains onto a single chain, which reduces asset liquidity. (4) Centralized exchanges require users to relinquish control of their private keys, while user experience has to compromise with the complex trading processes.

Is there a feasible solution that balances the needs for efficiency, security, and compliance? Ma suggested the necessity of a common infrastructure to support the access of different types of assets, ensure transaction and asset security through an “atomic swap[1]” mechanism, and establish access protocols to ensure that both parties involved in transactions are compliant, licensed institutions within a regulated framework.

To implement this vision, blockchain technology serves as the backbone. Ma advocates that by returning to the core principles of blockchain technology, we can fully leverage its role as a trust machine and build a secure and reliable infrastructure for value exchange.

At the conference, WeBank Technology Services officially launched POTOS (Portal of the Orient Symposium for Web3), a blockchain infrastructure designed for Hong Kong’s Web3 ecosystem. At its initial stage, POTOS focuses on a “value exchange infrastructure” solution that provides three layers of assurance for institutional value exchange: (1) a high-performance underlying chain is built to connect different types of assets. (2) Trusted cross-chain protocols and smart contracts are introduced to enable atomic exchanges of assets across multiple chains between institutions. (3) Technologies such as multi-group structures and zero-knowledge proofs are integrated to create “value exchange group,” ensuring transaction security and regulatory compliance.

“We hope that this value exchange evolution, driven by the ‘trust machine,’ can truly solidify the foundation of trust for the advancement of Hong Kong’s Web3 ecosystem,” said Ma. He emphasized that WeBank Technology Services, a wholly-owned subsidiary of WeBank in Hong Kong, will continue to leverage WeBank’s extensive experience in the blockchain sector to support Hong Kong in upgrading its value exchange infrastructure. This effort aims to attract more institutions to position Hong Kong as a hub for compliant and innovative Web3 practices.

The technical foundation of POTOS comes from the FISCO BCOS blockchain platform, an open-source initiative led by WeBank. POTOS inherits its financial-grade performance and openness that define its core capabilities. Since its full open-sourcing in 2017, the platform has demonstrated a single-chain processing capacity of up to 200,000 TPS while supporting horizontal scalability. It has been successfully applied in over 500 digital transformation projects, including the “Shenzhen-Hong Kong Cross-border Data Verification Platform,” establishing an open-source community that includes more than 5,000 institutions and over 100,000 individuals. FISCO BCOS has become a de facto standard for blockchain technology.

About WeBank Technology Services

Launched in Hong Kong in June 2024, WeBank Technology Services sets out to leverage WeBank’s cutting-edge fintech capabilities and digital finance best practice to deliver a variety of superior digital finance and digital infrastructure solutions to digital banks, financial institutions, government agencies, and industry partners worldwide. In October 2024, WeBank Technology Services joined the Hong Kong Monetary Authority’s Ensemble framework working group, offering blockchain technology support to drive innovation and development in Hong Kong’s tokenization market.

About WeBank

Launched in 2014, WeBank Co., Ltd. (“WeBank”) is the first digital bank in China. WeBank provides convenient financial services to micro-, small- and medium-sized enterprises (MSMEs) and the public, and continuously improves the quality of services in response to customers’ specific needs. WeBank has served over 420 million retail customers and 5.8 million enterprises. As a digital bank, WeBank focuses on innovation and technology, and leads the industry in core technologies such as artificial intelligence (AI), blockchain, cloud computing, and big data.

[1] Atomic Swap is an asset exchange mechanism based on blockchain technology. It ensures that cross-chain asset exchanges are completed simultaneously, akin to a face-to-face cash-and-goods exchange, effectively eliminating the risk of counterparty default.

 

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SOURCE WeBank Technology Services

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