Technology

INOC Launches Advanced Ops 3.0 Platform at Metro Connect 2024, Showcasing Transformative AIOps and ITSM Capabilities for Network Operations

Published

10 months ago

February 26, 2024

INOC, an ITsavvy company and global leader in 24×7 Network Operations Center (NOC) services, proudly announced today the introduction of its Ops 3.0 platform at Metro Connect 2024. This platform marks a significant milestone in the evolution of NOC operations and service, delivering an unparalleled combination of automation, efficiency, and visibility into network operations.

NORTHBROOK, Ill., Feb. 26, 2024 /PRNewswire-PRWeb/ — INOC, an ITsavvy company and global leader in 24×7 Network Operations Center (NOC) services, proudly announced today the introduction of its Ops 3.0 platform at Metro Connect 2024. This platform marks a significant milestone in the evolution of NOC operations and service, delivering an unparalleled combination of automation, efficiency, and visibility into network operations.

Core Innovation: The AIOps Engine

Central to the Ops 3.0 platform is its cutting-edge AIOps engine, which employs machine learning and automation to dramatically enhance incident management within the NOC. Among other capabilities, this technology strategically prioritizes incidents by immediately evaluating the business impact and the severity of alarms, ensuring that critical issues receive immediate attention.

Integrated with INOC’s Configuration Management Database (CMDB), this AIOps engine correlates alarms and generates incident tickets while also identifying and automatically resolving transient incidents that do not require significant intervention. This advancement significantly streamlines operations by reducing the volume of tickets engineers must manually address. Tickets that do require attention are automatically associated with and enriched by relevant data from the CMDB, equipping engineers with comprehensive information to expedite resolution.

Through a diligent onboarding process that gathers critical data points to populate the CMDB and enable these efficiencies, INOC ensures that each client’s IT environment is accurately mapped within the platform, leading to dramatically more effective and informed NOC service delivery soon after going live.

In addition to better reacting to issues when they occur, the Ops 3.0 platform also anticipates them through advanced trend and pattern analysis. The platform uses historical and real-time data to identify potential issues, allowing engineers to address the early signs of problems before they materialize as incidents. This includes predicting traffic congestion, detecting unusual activity that may indicate a security threat, and identifying infrastructure components at risk of failure.

“With Ops 3.0, we’re leveraging our unique position in the NOC services industry to bring machine learning and automation directly into the NOC operations environment,” said INOC President, Prasad Ravi. “We can finally harness and act on the vast amount of data generated in today’s infrastructure environments, marrying this insight with automation to augment and even take over tasks traditionally managed by engineers. We’re already measuring the outcome in significantly faster and more proactive response rates—and thus, happier customers and end-users. We’re not talking about marginal improvements; we’re fundamentally changing how networks are monitored and managed, significantly reducing human effort in the process.”

Integration and Visibility Enhancements

The platform integrates with many widely used Network Monitoring Systems (NMSs) and IT Service Management (ITSM) tools. This integration enables clients to immediately inherit INOC’s advanced automation capabilities, facilitating a smoother transition of monitoring responsibilities and enhancing workflow automation without requiring clients to develop these capabilities independently.

The Structured NOC

Supporting the Ops 3.0 platform is INOC’s operational framework, the Structured NOC, which simplifies communication and strategically channels support activities to their appropriate tiers, thereby minimizing high-tier support activities by 60% to 90%. The framework integrates secure connectivity, advanced alarm analysis with autocorrelation for incident prioritization, critical incident response, advanced incident management for swift diagnosis and troubleshooting, and efficient support request handling through a service desk. It also includes client and customer communication for updates and escalations, supported by a client experience management team that oversees onboarding, change management, project management, and quality assurance.

Extending AI-enabled Capabilities: Conversational and Ticket-Assist AI

Furthering INOC and ITsavvy’s commitment to applying AI to enhance IT operations is a successful ongoing partnership with a major AI service provider to bring machine learning, particularly generative AI, into the help desk. This partnership has led to the deployment of an advanced chatbot capable of deflection and resolution assistance to reduce manual attention in addressing known issues. The chatbot, by leveraging a comprehensive knowledge base, offers end users immediate, actionable guidance for resolving break-fix issues and other support inquiries, significantly reducing help desk call volumes.

At the heart of this initiative is a dual-focus strategy: providing guidance for self-resolution and assisting human ticket agents with data-driven recommendations to expedite issue resolution. This approach not only enhances the end-user experience by offering quicker resolutions but also optimizes IT support workflows, leading to a notable 30% ticket deflection rate. Each interaction enhances the system’s understanding, allowing for more accurate and efficient resolutions over time. Such efficiency gains underscore the practical deployment of AI to streamline IT operations, reflecting a shift towards more proactive and predictive service models.

“Applying machine learning and automation extends beyond immediate problem-solving,” said ITsavvy’s CTO, Milind Shah. “It represents our larger vision of becoming an AI-enabled technology solutions provider. We’re not just improving operational efficiencies; we’re redefining the standards of IT service management and network operations to deliver superior IT services and set new benchmarks for the industry by embedding AI into our core practices.”

Demonstrating Real-World Impact

The Ops 3.0 platform has already achieved significant outcomes for INOC’s clients, including:

A 30% auto-resolution rate for a leading network OEM, reducing major escalations and streamlining the onboarding of over 800 customers.A reduction in NOC support onboarding time from 6 weeks to 1 week for AT&T Business, significantly decreasing site escalations.Enhancements in Adtran’s NOC service offering, leading to a 26% reduction in time-to-ticket and a 50% reduction in time-to-resolution.For Aqua Comms, updated runbooks and a professional services catalog adjustment resulted in a 20% reduction in ticket volume and a 5-minute SLO from alarm detection to ticket creation.SHI experienced a 10x decrease in average MTTR, underscoring the platform’s ability to alleviate support burdens and improve resolution times.

“Transitioning from our 2.0 to the 3.0 platform marks a pivotal moment for INOC and the broader digital infrastructure sector,” INOC’s Prasad Ravi said. “Previously, alerting clients about network issues required manual effort. Now, with our 3.0 platform, this, like other processes, is appropriately automated, significantly reducing human effort and improving the performance metrics that matter most. This leap forward is more than technological; it’s a testament to our commitment to excellence and innovation in network operations that have spanned over 20 years. We’re not just addressing today’s challenges; we’re also setting new standards for tomorrow, ensuring our clients lead in an era of rapid and accelerating technological advancement.”

For more information about the Ops 3.0 platform, go to https://www.inoc.com/noc-expertise/platform.

INOC combines state-of-the-art technology, including AIOps, with a highly resilient and redundant NOC infrastructure, proven processes, and expert technical staff to improve the availability and performance of customer infrastructure. To learn more about INOC, please visit https://www.inoc.com/.

About INOC

INOC is an ISO 27001:2013 certified 24×7 NOC and an award-winning global provider of NOC Lifecycle Solutions®, including NOC support, optimization, design, and build services for enterprises, communications service providers, and OEMs. INOC solutions significantly improve the support provided to partners’ and clients’ customers and end users.

INOC assesses internal NOC operations to improve efficiency and shorten response times and provides best practices consulting to optimize, design, and build NOC operations, frameworks, and procedures. Proactive 24×7 NOC support is provided with several options, including North America, EU, or APAC only or global integrated NOCs. INOC’s 24×7 staff provides a hands-on approach to incident resolution for technology infrastructure support.

About ITsavvy

ITsavvy provides integrated IT products and technology solutions in the United States. Combining a comprehensive value-added reseller business with industry-leading IT solutions, ITsavvy is a single-source, end-to-end IT partner that strives to continuously deliver peace of mind to its clients.

For media inquiries about this press release, please contact:

Liz Jones-Queensland, Communications Manager

ljones-queensland@itsavvy.com

Media Contact

Liz Jones-Queensland, ITsavvy, 1 855-ITsavvy, ljones-queensland@itsavvy.com, www.itsavvy.com

View original content:https://www.prweb.com/releases/inoc-launches-advanced-ops-3-0-platform-at-metro-connect-2024–showcasing-transformative-aiops-and-itsm-capabilities-for-network-operations-302071486.html

SOURCE ITsavvy

Technology

JinkoSolar Announces Results of 2024 Annual General Meeting

Published

31 minutes ago

December 27, 2024

SHANGRAO, China, Dec. 27, 2024 /PRNewswire/ — JinkoSolar Holding Co., Ltd. (“JinkoSolar” or the “Company”) (NYSE: JKS), one of the largest and most innovative solar module manufacturers in the world, today announced that all shareholders resolutions proposed at the Company’s 2024 annual general meeting held today were duly passed. Specifically, the Company’s shareholders passed the following resolutions approving:

The re-election of Mr. Xianhua Li as a director of the Company;The re-election of Mr. Steven Markscheid as a director of the Company;The ratification of the appointment of Mr. Gang Chu as an independent director of the Company and the re-election of him as an independent director of the Company;The ratification of the appointment of PricewaterhouseCoopers Zhong Tian LLP as auditors of the Company for the fiscal year of 2024;The authorization of the directors of the Company to determine the remuneration of the auditors of the Company; andThe authorization of each of the directors of the Company be authorized to take any and all action that might be necessary to effect the foregoing resolutions 1 to 5 as such director, in his or her absolute discretion, thinks fit.

About JinkoSolar Holding Co., Ltd.

JinkoSolar (NYSE: JKS) is one of the largest and most innovative solar module manufacturers in the world. JinkoSolar distributes its solar products and sells its solutions and services to a diversified international utility, commercial and residential customer base in China, the United States, Japan, Germany, the United Kingdom, Chile, South Africa, India, Mexico, Brazil, the United Arab Emirates, Italy, Spain, France, Belgium, Netherlands, Poland, Austria, Switzerland, Greece and other countries and regions.

JinkoSolar had over 10 productions facilities globally, over 20 overseas subsidiaries in Japan, South Korea, Vietnam, India, Turkey, Germany, Italy, Switzerland, the United States, Mexico, Brazil, Chile, Australia, Canada, Malaysia, the United Arab Emirates, Denmark, Indonesia, Nigeria and Saudi Arabia, and a global sales network with sales teams in China, the United States, Canada, Brazil, Chile, Mexico, Italy, Germany, Turkey, Spain, Japan, the United Arab Emirates, Netherlands, Vietnam and India, as of September 30, 2024. To find out more, please see: www.jinkosolar.com

For investor and media inquiries, please contact:

In China:

Ms. Stella Wang
JinkoSolar Holding Co., Ltd.
Tel: +86 21-5180-8777 ext.7806
Email: ir@jinkosolar.com

Mr. Rene Vanguestaine
Christensen
Tel: +86 178 1749 0483
Email: rene.vanguestaine@christensencomms.com

In the U.S.:

Ms. Linda Bergkamp
Christensen, Scottsdale, Arizona
Tel: +1-480-614-3004
Email: linda.bergkamp@christensencomms.com

View original content:https://www.prnewswire.com/news-releases/jinkosolar-announces-results-of-2024-annual-general-meeting-302339506.html

SOURCE JinkoSolar Holding Co., Ltd.

Technology

Inkan.link Debuts at CES 2025 with Revolutionary Anti-Fraud Solution as Business Email Compromise Reaches $5B Annual Loss

Published

31 minutes ago

December 27, 2024

LAS VEGAS, Dec. 27, 2024 /PRNewswire/ — In its first-ever CES appearance, European deeptech pioneer Inkan.link unveils Sealfie, a groundbreaking solution to combat the escalating Business Email Compromise (BEC) crisis that costs businesses $5 billion annually. Forget complex security protocols – Sealfie turns a simple selfie into an unbreakable chain of evidence. Multiple attestations work silently in the background while executives simply snap and approve. If it’s not this easy, question why.

“When criminals can perfectly imitate your CEO’s voice and writing style for less than $400, traditional fraud prevention becomes obsolete,” explains Nicolas Thomas, Inkan.link’s founder and 25-year enterprise technology veteran. “Sealfie’s approach is revolutionary in its simplicity – if your CEO won’t take a selfie to approve a major transaction, they’re probably an impostor.”

The strategic partnership between Inkan.link and https://ShareID.ai/, announced at CES, marks a new era in business transaction security. By combining our technologies, we’ve created a seamless verification ecosystem where multiple expert teams work silently in the background while users enjoy a remarkably simple experience. When suspicious activity occurs, IT professionals from both companies spring into action – no user training required, just instant expert protection.

The fraud landscape has fundamentally changed: WormGPT now enables criminals to create flawless CEO impersonations for $100/month, rendering traditional security checks useless. Sealfie (https://sealf.ie/en) meets this challenge with state of the art protection wrapped in consumer-grade simplicity.

Accessible globally through major app stores, our solution deploys instantly and scales effortlessly. Organizations can start protecting their transactions immediately with our €95/month per user subscription, while enterprise clients benefit from customized solutions that complement existing processes.

“Traditional security training tells users what they did wrong. We empower IT professionals to actually help users prevent fraud before it happens.”

Visit Inkan.link Booth Venetian Expo, Hall G – 60711 for:

Live demonstrations of Sealfie technologyEnterprise integration consultationsInvestement opportunityDiscover Sealfie and deepfake-proof your business finances

About Inkan.link

Inkan.link is a European deeptech pioneer that builds deepfake-proof digital services, with its first solution Sealfie protecting enterprises from Business Email Compromise epidemic. Nicolas Thomas and backed by the L3i Laboratory’s anti-fraud expertise, we’ve developed patented blockchain technology that makes legitimate transactions unquestionably authentic through multi-source verification.

Media Resources:

BEC Fraud Analysis: https://inkan.link/en/posts/blog-bec-5billions-annum-scam/

Case Studies: https://inkan.link/en/posts/blog-save-accountant-ryan/

UNO/ITU-T speech on AI for good: https://inkan.link/en/posts/news-itu-t-workshop-securing-ai/

VIPRE’s Email Threat Trends Report: Q3 2024: https://vipre.com/resources/q3-2024-email-threat-report/

BEC is the new weapon of choice https://www.darkreading.com/cloud-security/business-email-compromise-bec-impersonation-the-weapon-of-choice-of-cybercriminals

View original content to download multimedia:https://www.prnewswire.com/news-releases/inkanlink-debuts-at-ces-2025-with-revolutionary-anti-fraud-solution-as-business-email-compromise-reaches-5b-annual-loss-302338995.html

SOURCE Inkan.link

Technology

China Report ASEAN: Lighting Up Lives

Published

31 minutes ago

December 27, 2024

BEIJING, Dec. 27, 2024 /PRNewswire/ — A news report from China Report ASEAN:

Any time of the year, Hami, a city in northwest China’s Xinjiang Uygur Autonomous Region, is memorable for its unique food and stunning landscapes set against the majestic Tianshan Mountains. However, September’s significant temperature drops once the sharp rays of sunset beneath the Gobi Desert make Hami an even more fascinating seasonal destination.

The renowned sun-drenched scenery is ideal for renewable energy projects such as wind, solar, and hydrogen power. The region also hosts one of China’s two supercomputers, which requires significant energy.

A key city in Xinjiang, Hami has attracted substantial investment in renewable energy. Though not a typical tourist destination, Hami now symbolizes Xinjiang’s expanding new-energy sector. Its strategic position between the Gobi Desert and the Tianshan Mountains creates a natural wind corridor that produces consistent, high-speed winds perfect for turbines. Wind turbines and solar panels can be found all over Hami’s landscapes.

Hami has utilized its vast land and favorable wind conditions to develop large-scale wind and solar projects, contributing 10 GW to Xinjiang’s total 70 GW renewable energy capacity. On August 25, 2024, Hami’s Vice Mayor Li Jianyong highlighted the city’s role in China’s renewable energy efforts. “Hami is one of the best regions in China for wind and solar energy,” he declared.

Baili Wind Zone

In a treeless desert, the turbines of Baili Wind Zone look like a forest.

Baili Wind Zone, also known as the Hundred Mile Wind Zone, is a prominent project in Hami. The 231-square-kilometer project is the result of a wind-storage integration initiative introduced because 66.3 percent of Xinjiang’s wind resources are located in Hami. The project is expected to generate 3 billion kilowatt-hours of electricity annually, equivalent to the energy use of 900,000 tons of standard coal, reducing carbon dioxide emissions by about 2.8 million tons.

The Shisanjianfang wind-storage power station, located at the heart of Baili Wind Zone, is Xinjiang’s largest integrated wind-storage project. Developed by China State Shipbuilding Corporation Wind Power Development Co., Ltd. and Hami State Investment, it is a benchmark for high-quality new energy development and the first cross-city new energy project in Xinjiang.

SANY Wind Equipment Manufacturing

One of China’s largest companies, SANY is investing big in renewable energy.

SANY Renewable Energy’s Large Megawatt Intelligent Wind Equipment Manufacturing Industrial Park, located in Balikun County of Hami, is a major facility for producing large megawatt wind turbines and ultra-long blades. Spanning 675 acres and with nearly 1 billion yuan (US$141.73 million) invested, the park includes a factory and office building. As of July 2024, construction was complete, and trial production had begun.

The park produces onshore wind turbines over 10 MW and blades longer than 110 meters every year. It plans to manufacture 400 turbines and 1,200 blades annually to support the “Xinjiang Power to Chongqing” initiative. The park focuses on automation, intelligent manufacturing, and digital management, aiming to become SANY Renewable Energy’s leading “zero-carbon industrial park” known for quality, efficiency, cost-effectiveness, and environmentally friendly operations.

World’s First UHVDC Transmission Project

Hami is home to the world’s first ultra-high voltage direct current (UHVDC) transmission project, the ±800 kV Southern Hami-Zhengzhou UHVDC Transmission Project. This project, part of China’s strategy to transmit electricity from Xinjiang to central China, extends 2,192 kilometers from the Tianshan Converter Station in Xinjiang through Gansu Province, Ningxia Hui Autonomous Region, Shaanxi Province, Shanxi Province, and Henan Province, ending at the Zhongzhou Converter Station in Zhengzhou, provincial capital of Henan. With a rated voltage of ±800 kV, a DC of 5,000 A, and a transmission capacity of 8,000 MW, it delivers 50 billion kWh annually—equivalent to 23 million tons of coal—while funneling 100 billion yuan (US$14.17 billion) of investment to Xinjiang. Approved in May 2011, construction began in May 2012, and structures became operational on January 27, 2014. The Tianshan Converter Station features over 80 percent localized equipment including advanced Chinese-developed thyristors and transformers.

In 2023, Hami launched the Hami-Chongqing ±800 kV UHVDC Transmission Project for both its coal and renewable energy resources, with new energy accounting for 71.83 percent of the planned 14.2 million kilowatts. The project aims to boost Xinjiang’s power transmission capacity, support regional economic growth, and enhance national energy security.

The Tianshan Converter Station, located in Nanhu Township, Yizhou District, Hami City, covers 519.1 acres and is equipped with advanced technology. Xinjiang’s significant coal, solar, and wind energy resources make it a crucial energy hub.

Green Computing Power

Hami is also home to a museum showcasing China’s supercomputer and its applications. Placing the supercomputer in a major energy base like Hami made sense because it consumes so much energy. Given the high electricity demands of data centers, China is incorporating green energy into its computing infrastructure, with western regions leveraging renewable resources to build large data centers.

With 65.8 percent of its 25.98-million-kilowatt power capacity generated from renewables, Hami is an ideal green energy hub. The city’s coal chemical industry helps regulate peak new energy usage, reducing costs.

The Hami Integrated Computing Center, completed with a 97 million yuan (US$13.75 million) investment, features intelligent, supercomputing, and general computing capabilities. It includes eight intelligent computing servers, 80 supercomputing nodes, and 100 general computing servers to deliver about 150 PFLOPS of power. The center is now serving sectors like healthcare, wind power, and the metaverse and plans to explore quantum computing and further applications with institutions like the Chinese Academy of Sciences and Tsinghua University.

High Quality Development

A few other advanced technology industries in Hami provide support to the renewable energy sector while also delivering important products to the country.

With an investment of 4 billion yuan (US$567 million), Qingdian Silicon Industry Co., Ltd. produces monocrystalline silicon rods and slices, contributing to Hami’s development of a complete silicon photovoltaic industry chain. The company’s facilities will support the growing solar energy sector in Hami.

Xinjiang Xiangsheng New Materials Technology Co., Ltd. was the first in China to cover the entire titanium industry chain from ore extraction to final products. The company, with an annual production capacity of 20,000 tons, aims to become a global leader in titanium production and meet Hami’s ambition to become a major titanium industry hub.

Hami is advancing its hydrogen energy industry with significant investments in hydrogen production, storage, and refueling infrastructure. The city plans to deploy 500 hydrogen fuel vehicles and 15 refueling stations by the end of 2024 to become a leading base for hydrogen energy and transportation. Guanghui Energy Co., Ltd. is investing 150 million yuan (US$21 million) to develop a hydrogen production, storage, and refueling station. The project features a 6 MW wind and solar power setup and a 2-ton per day hydrogen station to support 10 hydrogen trucks transporting coal.

Hami is emerging as a major player in China’s renewable energy landscape. Leveraging its natural resources and strategic investments in wind, solar, and hydrogen technologies, the city is setting benchmarks for energy production and sustainability. As it continues to expand its renewable energy projects and infrastructure, Hami is not only contributing to China’s energy goals but also shaping the future of green technology.

View original content:https://www.prnewswire.com/apac/news-releases/china-report-asean-lighting-up-lives-302339509.html

SOURCE China Report ASEAN