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ETA Announces the Top 10 Payments ISVs and Top Payments Sales Professionals Award Winners

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Software Solutions Providers and Sales Professionals epitomizing the innovative, inclusive, and dynamic spirit of payments industry will be honored at TRANSACT.

WASHINGTON, Feb. 21, 2024 /PRNewswire/ — The Electronic Transaction Association (ETA) is excited to announce the recipients of the 2024 Top 10 Payments ISVs awards and Top Payments Sales Professionals — new this year. The awards honor companies and individuals committed to achieving excellence in the payments industry, including introducing groundbreaking products, adapting to evolving technologies, demonstrating in-depth commitment to customer success, and beyond.

“We saw so many nominations this year, highlighting the talent, bold ideas, and impact of countless members and organizations in our industry. These were extremely tough decisions, we are proud of the winners and nominees alike and cannot wait to celebrate your success at TRANSACT,” said Jodie Kelly, CEO of ETA.

Determined by the ETA Industry Affairs Awards and Recognition Committee, winners of the 2024 ETA Top 10 Payments ISVs awards will be recognized at TRANSACT and hosted in the ISV Village sponsored by MAPP Advisors. 2024 ETA Top 10 Payments ISVs winners are:

Applova, for changing the game for the restaurant industry with an innovative combination of AI-driven capabilities, personalized customer experiences, and comprehensive business tools.

Charge to Charge powered by ISVPay, for building a fully integrated unattended payments platform that closes the gap between the EV charging stations and the consumer with a solution that enables the EV charging OEM to offer payment enablement with their product offering.

Exact Payments for enabling SaaS companies to embed payments quickly in their offering, reducing development time and onboarding merchants faster while ensuring reliable settlement and funding, powerful fraud management, fully managed compliance, and complete data security.

Jobox for creating a one-stop shop for the home services industry complete with marketplace integration, including AI Dispatch capabilities, complemented by post-payment processing and wallet integration with brick-and-mortar stores.

MarketTime, for addressing the complex environment of processing payments to sales agencies and reps in the Gift, Toy, Home and related industries, saving time, saving money and reducing risk.

PaymentLOCK for changing the business model within the ISO community with an entirely SaaS-based model, allowing the ISO to manage their merchant’s entire payment architecture through highly secure military-grade encryption for in-store and online solutions from the same platform.

Paystand for giving businesses the ability to reconcile and pay each other using blockchain in only one banking day, reducing the time, cost, and administrative work.

QuoteMachine for redefining the payment process for SMB retailers, ensuring that transactions are not just secure and efficient but also strategically aligned with the sales journey and customer needs while also empowering salespersons to provide a custom solution from initial contact to final payment for high-ticket retail sales.

Revolv3 for optimizing the credit card approval process on the first pass and reducing customer churn by combining the rules of issuing and acquiring banks and payment processors with machine learning, ensuring the highest approval rates and effectively preventing false declines.

TouchBistro, for continuously investing in an all-in-one POS and restaurant management system that makes running a restaurant easier with solutions that help restauranteurs streamline and simplify their operations.

New in 2024 is the Top Sales Professionals Awards, which recognizes 50 top payment salespersons who have demonstrated commitment and passion for achieving excellence.

The 2024 winners of the new Top Payments Sales Professionals award are:

Dan Akivis, Cross River 

Rainer Avanisian, Wells Fargo

Binnur Avci, Worldpay

Rob Bast, Humboldt Merchant Services

Bryan Beattie, PSP Services

Joshua Bryant, Fortis

Conn Byrne, Payroc

Gina Cermenaro, Square

Jeremy Collins, MerchantE

Denise Collins, Rainforest

Myra Crowder, Worldpay

Mark Davis, US Alliance Group

Deb Dewar, Ingenico

Sean Douglas, Exact Payments

Arash Dounel, Archer Payments

Kevin Feagan, Everyware

Robert Fox, NMI

Joe Furlong, WorldPay

Jim Gabriel, J.P. Morgan Chase

Patrick Gallagher, Reliable Payments

Jaclyn Garcia, Talus Pay

Carlos García Huerta, American Express

Perryn Holtrop, PayNation

Amanda Hottel, J.P. Morgan Chase

Sarah Humphrey, Fitech by Deluxe

Eric Jacobsen, Elavon | US Bank

Jono Keedy, Stripe

Bart Kohler, ALLCARD USA

Helen Kruskamp, Spreedly

John Lee, Wells Fargo

Leila Li, Universal Processing

Ryan Malloy, North American Bancard

Kelly Mcmillan, American Express

Tim McWeeney, Ingenico Group

Troy Mechura, BlueSnap

Isabel Mifsud, Moneris

Sugeesan Naguleswaran, Moneris Payment Solutions

Wendy Nelson, NETbilling

Matt Ouellette, Apple

Lindsay Pajor, Paya, a Nuvei company

Jaron Rice, Magothy Payments

John Rozic, Moneris

Gene Schenberg, Valor Paytech

Dustin Siner, Payarc

William Stakes, Truist

Rich Swiderski, NMI

Marc Taylor, Wells Fargo

Ryan Thiede, Tilled

Ramon Toribio, Merchant Industry

Tuan Tran, Universal Processing

Register today to attend TRANSACT 2024, where payments meets business. Join the entire industry in Las Vegas for three days of innovation, connection, and endless opportunities for your business. Visit etatransact.com to learn more.

ABOUT ETA

The Electronic Transactions Association (ETA) is the world’s leading advocacy and trade association for the payments industry. Our members span the breadth of significant payments and fintech companies, from the largest incumbent players to the emerging disruptors in the U.S. and in more than a dozen countries around the world. ETA members make commerce possible by processing approximately $44 trillion annually in purchases and P2P payments worldwide and deploying payments innovation to merchants and consumers.www.electran.org

MEDIA CONTACT
Scott Talbott, ETA
stalbott@electran.org

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SOURCE Electronic Transactions Association (ETA)

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Who’s Working Remotely? Virtual Vocations Survey Highlights Evolving Jobseeker Demographics

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This survey underscores the diverse backgrounds and experiences of remote jobseekers, highlighting the growing demand for flexible work arrangements across various demographics.

TUCSON, Ariz., Dec. 27, 2024 /PRNewswire-PRWeb/ — With over 500 participants from the U.S. (69%) and international locations (31%), Virtual Vocations‘ 2024 demographics survey offers valuable insights into the evolving landscape of remote work. By comparing responses across these groups, the survey highlights shared experiences and unique challenges faced by jobseekers worldwide.

“Whether based in the U.S. or abroad, jobseekers are embracing remote roles to align their careers with their personal goals, and we’re proud to be a part of their journey.” –Laura Spawn, CEO and co-founder of Virtual Vocations

Although Virtual Vocations is a U.S.-based company, it supports international jobseekers through its fully remote job board and career resources, addressing the global demand for remote work opportunities. The company frequently receives inquiries from international members seeking to access fully remote roles, punctuating the worldwide appeal of flexible work arrangements.

“The 2024 demographics survey results reinforce what we’ve known for years—professionals around the world are seeking flexibility, balance, and opportunities to work from home,” said Virtual Vocations CEO Laura Spawn. “Whether based in the U.S. or abroad, jobseekers are embracing remote roles to align their careers with their personal goals, and we’re proud to be a part of their journey.”

Fully Remote Jobs Remain Most Desired

A significant 43% of U.S.-based jobseekers and 42% of international respondents named fully remote, no-travel jobs as their top preference. These roles, which allow employees to work entirely from home, offer flexibility, aligning with both personal and professional goals. Although occasional in-person requirements may arise, fully remote roles are favored over hybrid, partially remote, and “work from anywhere” options. These positions provide businesses with access to a broader talent pool and enable employees to prioritize workplace values and culture.

Top Industries for Remote Jobseekers

The survey also highlights four key industries attracting remote jobseekers worldwide. Information Technology (IT) stands out as the leading industry for remote roles, with significantly more job postings than any other field. Healthcare follows closely, benefiting from the growth of telehealth and remote medical roles. Customer service offers engaging opportunities for professionals interested in client interaction, while education presents a wide array of roles in online teaching, tutoring, and instructional design, fueled by the expansion of virtual learning.

Jobseekers’ Common Frustrations

Both U.S. and international jobseekers shared frustrations, particularly with online job scams. Jobseekers expressed dissatisfaction with the prevalence of scams, especially when searching for work-at-home positions. Despite relying on online job boards, only a quarter (23% of U.S. respondents and 24% of international respondents) use dedicated remote job boards, like Virtual Vocations, where job postings are thoroughly vetted to ensure they are free of scams. Additionally, many jobseekers expressed frustration with excessive job requirements and employers failing to provide feedback or “ghosting” applicants during the hiring process, with one-third of respondents from both groups reporting these issues.

Income Insecurity: A Global Concern

Income insecurity remains a pressing issue for both U.S. and international jobseekers, with many reporting their earnings as insufficient for comfortable living. Sixty-five percent of U.S. respondents and 77% of international respondents reported inadequate household incomes. Nearly half (48%) of U.S. jobseekers earn less than $60,000 annually, while 68% of international jobseekers earn under $30,000. To improve financial stability, many jobseekers have set income targets, with 30% of U.S. jobseekers aiming for $60,000–$89,999 and another 30% targeting at least $120,000. In contrast, international respondents generally require lower salaries, with 38% seeking $30,000–$59,999 and 32% aiming for $60,000–$89,999.

For a comprehensive analysis and additional insights, read the full demographics survey report here: https://www.virtualvocations.com/blog/annual-statistical-remote-work-reports/remote-work-demographics-survey-results-2024/

ABOUT VIRTUAL VOCATIONS
Founded in 2007 by CEO Laura Spawn and her brother, CTO Adam Stevenson, Virtual Vocations is a small company with a big mission: to connect jobseekers with legitimate remote job openings. To date, Virtual Vocations has helped more than four million jobseekers in their quests for flexible, remote work.

In addition to providing a database of current, hand-screened, and 100% remote job openings, Virtual Vocations offers jobseekers a number of tools to aid in their job searches, including exclusive career courses, downloadable jobseeker content, and career coaching and resume writing services. Virtual Vocations also releases several data-driven reports each year on current trends in remote work.

Virtual Vocations, Inc. is a private, family-owned, and 100% virtual company incorporated in Tucson, Arizona.

Media Contact

Kimberly Back, Virtual Vocations, Inc., 1 (800) 379-5092 x. 703, kim@virtualvocations.com, https://www.virtualvocations.com

View original content to download multimedia:https://www.prweb.com/releases/whos-working-remotely-virtual-vocations-survey-highlights-evolving-jobseeker-demographics-302339757.html

SOURCE Virtual Vocations, Inc.

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Judge Baker Children’s Center d/b/a The Baker Center for Children and Families Provides Notice of Data Security Incident

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BOSTON, Dec. 27, 2024 /PRNewswire/ — Judge Baker Children’s Center d/b/a The Baker Center for Children and Families (“The Baker Center”), a nationally recognized provider of services for children’s mental health, has learned of a data security incident that may have impacted certain personal and / or protected health information. On December 27, 2024, The Baker Center formally notified potentially affected individuals with available address information and provided resources to assist them.

On July 28, 2024, The Baker Center discovered unusual activity within its local digital storage environment. After taking immediate steps to ensure the environment was secure, The Baker Center enlisted independent cybersecurity experts to conduct an investigation to determine what happened and whether sensitive information may have been impacted. According to the investigation, an unauthorized actor gained access to The Baker Center’s systems between July 26 – 28, 2024 and may have downloaded certain files. Following a thorough review of the impacted files, on October 28, 2024, The Baker Center determined that certain individuals’ personal and/or protected health information was potentially impacted during the incident.

The information affected during this incident varies between individuals but may have involved the following: name, address, date of birth, Social Security number, driver’s license or other government identification number, financial account information, health insurance information, medical treatment or diagnosis information, and/or clinical information.

On December 27, 2024, The Baker Center mailed notification letters to potentially impacted individuals with verifiable address information. The letters include information about this incident and about steps that potentially impacted individuals can take to monitor and help protect their personal and protected health information. The Baker Center has established a toll-free call center to answer questions about the incident and to address related concerns. The call center can be reached at 844-920-8988, Monday through Friday from 9:00 AM to 9:00 PM Eastern time

The Baker Center takes the security and privacy of information in its possession very seriously and is taking steps to prevent a similar event from occurring in the future. The Baker Center deeply regrets any inconvenience or concern this incident may cause.

View original content:https://www.prnewswire.com/news-releases/judge-baker-childrens-center-dba-the-baker-center-for-children-and-families-provides-notice-of-data-security-incident-302339677.html

SOURCE The Baker Center for Children and Families

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outboundIQ Achieves Certified Implementation Partner (CIP) Status with Five9

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Delivering Optimized, Outbound-Focused Contact Center Solutions for Modern Businesses

LAUDERDALE LAKES, Fla., Dec. 27, 2024 /PRNewswire/ — outboundIQ www.outboundiq.com proudly announces its accreditation as a Five9 Certified Implementation Partner (CIP), a distinction that reflects its deep expertise in optimizing and streamlining outbound-focused contact center operations. With a team of seasoned Five9 veterans, expert programmers, and industry thought leaders, outboundIQ is uniquely equipped to help businesses of all sizes unlock the full potential of Five9’s Virtual Contact Center platform.

Optimized Solutions for Complex Contact Center Needs
outboundIQ specializes in providing expedited, outbound-focused contact center implementations, integrating advanced features such as inbound and outbound Voice, SMS, Chat, Email, Salesforce Integration, and other third-party app integrations. Clients can also leverage ongoing optimization engagements and monthly retainers for strategic consulting designed to support long-term, outreach-focused success.

“Who better to handle your domain configuration than the experts that understand the outbound contact center world. To be an outbound expert, you must know 3 things; how to configure the domain front end, how the architecture interprets that design, and how carriers respond to your dialing behavior as a result of the build. outboundIQ has the advantage of deeply understanding all 3 things. Our experts are seasoned professionals that will guide toward the best build for your business. You tell us about your business, your needs and your processes, and we will build you a domain fit for purpose. outboundIQ offers best in class Domain Optimization, Implementation and Consulting for customers of all sizes and complexity. Due to our methodology and proprietary automations, we are able to bring our customers’ projects to life within accelerated timeframes.”

Jessica Clay, VP Support and Services

“We launched our business in June and were fortunate to connect with the incredible team at outboundIQ early on. Navigating the world of outbound calling and building efficient prospecting systems isn’t easy, but the entire team at outboundIQ brought our vision to life seamlessly. They implemented our ideas quickly and executed them flawlessly. Since partnering with them, our contact rates have significantly improved, our conversions have increased, and our overall business is thriving. We’re deeply grateful for this collaboration and look forward to continuing our work together on future endeavors!”

– Tim, Lit Financial

“I genuinely don’t know enough ways to thank the entire outboundIQ team. I inherited a domain riddled with mistakes, tangled beyond belief, and I had essentially planned to scrap the whole thing and start over. That’s when this team, led by Jessica Clay’s brilliance, took over to understand exactly what I wanted to create and completely revitalized my domain. We are all beyond thankful as they continue to consult for us to this day and I see no reason to stop. Thank you, Jessica, Jason, Rudy, Bruno, Sandy and everyone who gets the pleasure of working with these domain geniuses!”

– Michael, Lifetime Home Remodeling

A Holistic Approach to Outbound Excellence
Creating a competitive, consumer-focused outreach program requires more than just advanced technology. As outboundIQ explains, a thriving contact center functions like a high-performing racing team:

The Car: Five9 Virtual Contact Center provides a cutting-edge technology foundation.The Driver: Strong Dialer Administrators who skillfully manage operations.The Pit Crew: IT/Support teams ensuring seamless functionality.The Spotters: Data Analytics and Reporting experts optimizing performance.The Fuel: High-quality data driving better outcomes.

outboundIQ’s professional services team brings these critical elements together, ensuring clients achieve best-in-class outbound operations that prioritize consumer experience while maintaining a competitive edge.

A Call to Collaboration
With its new CIP certification, outboundIQ invites businesses to explore select partnership opportunities and projects to reimagine their contact center operations. Whether through expedited implementations or ongoing strategic consulting, outboundIQ is committed to driving measurable results for its clients.

About outboundIQ
outboundIQ delivers optimized, outbound-focused contact center implementations, combining years of Five9 expertise with cutting-edge strategies to help businesses achieve exceptional outreach outcomes. As a Five9 Certified Implementation Partner, outboundIQ provides tailored solutions to meet the unique needs of modern organizations.

About Five9
Five9 is a digital enterprise’s leading cloud contact center and software provider. The Five9 Intelligent CX Platform is reliable, secure, compliant, and scalable, designed to create exceptional personalized customer experiences.
www.five9.com

Media contact: 
Sandy Tafur
Phone: 404-660-5314
mail: sandy@outboundiq.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/outboundiq-achieves-certified-implementation-partner-cip-status-with-five9-302339797.html

SOURCE outboundIQ

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