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IDEXX Launches Vello™, an Innovative Pet Owner Engagement Software Solution, Streamlining How Practices and Clients Connect

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Initial Vello Users Show an Average 19% Reduction in No-Show Rate, Enabling More Clinical Visits

WESTBROOK, Maine, Feb. 15, 2024 /CNW/ — IDEXX Laboratories, Inc. (NASDAQ: IDXX), a global leader in pet healthcare innovation, announces the launch of Vello, a software solution that seamlessly connects veterinary practices and clients through modern, digital tools. As the only pet owner engagement solution purpose-built for IDEXX practice management software, Vello enables veterinary practices using ezyVet®, Neo®, and Cornerstone® software to communicate efficiently with pet owners in a single, easy-to-use system. With software-supported engagement across the life stages of a pet, pet owners become informed partners in care—supporting better health outcomes. IDEXX’s Vello solution will be available as a new subscription service for ezyVet, Neo, and Cornerstone software in the U.S. in March 2024 and Canada in Q2.

Veterinary professionals frequently cite client communication as one of the top challenges in achieving a more efficient practice,1 and 85% of practices indicate that poor integrations are a contributing factor to inefficiencies.2 Existing communication workflows are cumbersome, requiring frequent switching between phone calls, emails, and messaging solutions. Now, Vello software allows practices to engage with pet owners pre- and post-visit through an intuitive solution purpose-built for their practice management software. 

“Practice productivity continues to be a top priority for veterinary clinics, and we are dedicated to delivering cloud-based software that creates efficiencies,” said Jay Mazelsky, President and Chief Executive Officer of IDEXX. “With the Vello solution, practices can streamline workflows by managing pet owner communications within their existing practice management software, fostering stronger client relationships and improving care for pets.”

The Vello solution includes a robust multi-year roadmap, with the following key features available at launch:

Automated appointment reminders and confirmations that reduce no-shows and save valuable time for teams.Health service reminders that inform pet owners of upcoming or past-due services, such as vaccinations or annual wellness visits.Online scheduling that enables pet owners to conveniently request appointments directly from health service reminders or through the Vello software.Pet owner mobile experience that eliminates the need for an application download, providing full digital access to pet health records, appointment information, prescription history, test results, and more, all from a mobile web browser.Two-way texting that enables immediate connection with pet owners, automatically updating the patient record and communication log without character count limitations or extra fees.Pre-appointment instructions that drive both visit and diagnostic compliance, including fecal or urine sample reminders, drop-off and pickup times, and recommended blood work.

“Vello automates the way we engage with clients, eliminating duplicative administrative work, which has saved our team hours weekly and has significantly reduced no-shows and cancellations,” said Dr. Kendall Snyder, Animal Care Clinic, North Canton, Ohio. “Since starting with Vello on ezyVet, my staff feels like they’re partnering with the client so we can provide the best care possible for all of our patients—and our clients are loving the Vello experience too, from easy communication tools to having their pet’s records just a click away.”

For more information, please visit the Vello page, or visit the IDEXX Veterinary Software booth (#1021) at the WVC Annual Conference, taking place February 18-21, 2024, in Las Vegas, Nevada.

About IDEXX
IDEXX is a global leader in pet healthcare innovation. Our diagnostic and software products and services create clarity in the complex, constantly evolving world of veterinary medicine. We support longer, fuller lives for pets by delivering insights and solutions that help the veterinary community around the world make confident decisions—to advance medical care, improve efficiency, and build thriving practices. Our innovations also help ensure the safety of milk and water across the world and maintain the health and well-being of people and livestock. IDEXX Laboratories, Inc. is a member of the S&P 500® Index. Headquartered in Maine, IDEXX employs nearly 11,000 people and offers solutions and products to customers in more than 175 countries and territories. For more information about IDEXX, visit: www.idexx.com.

Note Regarding Forward-Looking Statements
This news release contains or may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements can be identified by the use of words such as “expects,” “may,” “anticipates,” “intends,” “would,” “will,” “plans,” “believes,” “estimates,” “should,” “project,” and similar words and expressions. These forward-looking statements are intended to provide our current expectations or forecasts of future events; are based on current estimates, projections, beliefs, and assumptions; and are not guarantees of future performance. Actual events or results may differ materially from those described in the forward-looking statements. These statements are subject to risks, uncertainties, assumptions, and other important factors. Readers are cautioned not to put undue reliance on such forward-looking statements because actual results may vary materially from those expressed or implied. The reports filed by IDEXX pursuant to United States securities laws contain discussions of some of these risks and uncertainties. IDEXX assumes no obligation to, and expressly disclaims any obligation to, update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise. Readers are advised to review IDEXX’s filings with the United States Securities and Exchange Commission (which are available from the SEC’s EDGAR database at sec.gov and via IDEXX’s website at idexx.com).

1 Today’s Veterinary Practice, IDEXX UX Research, March 2021
2 Finding the Time: Empowering Veterinary Teams to Get the Most Out of Every Day, IDEXX publication: https://pages.idexx.com/practice-productivity_en-us

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SOURCE IDEXX Laboratories, Inc.

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FranklinWH Announces General Availability of Whole Home Energy Management System Featuring 15 kWh aPower 2 Battery and 15-Year Warranty

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SAN JOSE, Calif., Jan. 2, 2025 /PRNewswire/ — FranklinWH Energy Storage Inc. (FranklinWH), a leader in whole-home energy management, today announced the general availability of its next-generation whole home energy management solutions, including the aPower 2, a lithium iron phosphate (LFP) home battery featuring an impressive 15 kWh capacity and 10 kW continuous output power, as well as its enhanced aGate, an intelligent management device that supports home loads by integrating energy sources and FranklinWH batteries, and the user-friendly FranklinWH App.

“We are proud to begin delivering our next-generation whole-home energy management system to homeowners at such a critical time,” said Gary Lam, Co-Founder and CEO of FranklinWH. “In addition to a seamless connection with PV inverters, these upgrades demonstrate our commitment to constant improvement and providing consumers with peace of mind amid rapidly growing energy demand and extreme weather events.”

FranklinWH’s whole home system is available via its growing installer network, composed of more than 2,000 installation companies located across the U.S., including Puerto Rico. Domestic Content compliant versions of the aPower 2 are expected to be available to customers in Q2, 2025.

New enhancements to the FranklinWH whole home solution were made to further meet homeowner needs. Along with an increased warranty of 15 years or 60 MWh throughput, FranklinWH’s upgraded system provides even greater reliability and return on investment for homeowners. Whole home backup can be achieved, in most cases, with a single aPower 2 due to its robust 15 kWh capacity, 10 kW discharge rate, 8 kW charge rate, and support for up to 5-ton AC units. For larger applications, the aPower 2 can be stacked up to 225 kWh or 15 aPowers per aGate. Enhanced black start capabilities and a more efficient low-power mode make the system the ideal solution in backup power situations – ensuring power is available when a homeowner needs it most.

FranklinWH’s solutions can endure almost any climate and, by using fan-less convection with whisper-quiet operation, it is significantly quieter than industry-standard fan cooled batteries. The FranklinWH App has been enhanced with revamped visuals, a smart voice assistant for hands-free commands, enhanced energy data analysis, and more customized scheduling options so homeowners can take further control over their energy usage.

To learn more about how FranklinWH is empowering consumers to take control of their energy management solutions and gain whole home energy freedom, visit www.franklinwh.com.

About FranklinWH

FranklinWH Energy Storage is the manufacturer of the FranklinWH system. FranklinWH is a research-driven company focused on next-generation residential energy management and storage solutions. Headquartered in the San Francisco Bay Area, FranklinWH’s team has decades of experience in energy systems, from design, through manufacturing, to sales and installation. FranklinWH is AVL-listed with multiple financial institutions. Learn more about how homeowners can achieve energy freedom at franklinwh.com.

FranklinWH Media Contacts:
PAN Communications for FranklinWH
Franklinwh@pancomm.com 

View original content to download multimedia:https://www.prnewswire.com/news-releases/franklinwh-announces-general-availability-of-whole-home-energy-management-system-featuring-15-kwh-apower-2-battery-and-15-year-warranty-302341043.html

SOURCE FranklinWH Energy Storage Inc.

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XAgent Sets Sights on Revolutionizing Intelligent Bidding

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XAgent has a clear vision and mission – to emerge as the world’s foremost provider of intelligent bidding solutions, spearheading innovation in AI agents to automate and optimize the bidding process within both international public and corporate procurement sectors.

SAN JOSE, Calif., Jan. 2, 2025 /PRNewswire-PRWeb/ — XAgent: Sets Sights on Revolutionizing Intelligent Bidding

Helen Huang CEO: The international public procurement market, which stood at $12 – 13 trillion in 2022. Meanwhile, the international corporate procurement market, valued at $30 trillion in 2022, is expected to hit $40 trillion by 2027.

In a bid to transform the international bidding arena, XAgent AI Inc., a Delaware-registered and Silicon Valley-headquartered company, is making waves with its innovative intelligent bidding solutions. The company was founded by Helen Huang and backed financially by Frank Zheng, both Canadians.

XAgent has a clear vision and mission – to emerge as the world’s foremost provider of intelligent bidding solutions, spearheading innovation in AI agents to automate and optimize the bidding process within both international public and corporate procurement sectors.

The market opportunity is vast. The international public procurement market, which stood at $12 – 13 trillion in 2022, is forecasted to balloon to $16 – 19 trillion by 2027, driven by infrastructure development, public service expansion, and technological advancements. Meanwhile, the international corporate procurement market, valued at $30 trillion in 2022, is expected to hit $40 trillion by 2027, propelled by globalization, supply chain complexity, and business expansion.

However, businesses currently grapple with multiple challenges in the bidding space, including a lack of international bidding expertise, data fragmentation, inconsistent strategies, and limited historical insights. These issues lead to inefficiencies and missed opportunities in a market worth trillions.

XAgent’s solution is an automated intelligent bidding platform based on AI Agent, LLM and big data technologies. It features a Vertical LLM in Procurement, which utilizes language models fine-tuned for procurement to enhance the understanding and generation of bidding-related content. The Multi-Agent System in Bidding simulates multiple agents to manage different aspects of the process, improving coordination and decision-making. Additionally, the Big Data In Procurement aggregates and analyzes extensive data to offer actionable insights for bid preparation and strategy formulation.

One of the key product advantages of XAgent lies in its high level of customization. The platform can be tailored to meet the specific needs and requirements of different businesses, regardless of their size or industry. This allows companies to have a bidding solution that fits their unique operational models and procurement strategies, maximizing the effectiveness of their bidding efforts.

The system also offers real-time analytics and reporting capabilities. Users can access up-to-date information on market trends, competitor analysis, and bid performance, enabling them to make informed decisions promptly. This real-time data empowers businesses to adjust their bidding strategies on the fly, increasing their chances of success in a highly competitive market.

Moreover, XAgent’s platform is designed with user-friendliness in mind. Its intuitive interface makes it accessible even to those with limited technical knowledge. This ease of use ensures that businesses can quickly adopt and integrate the solution into their existing workflows, minimizing disruption and maximizing productivity.

The company has already achieved significant milestones. It has successfully developed and implemented the Multi-Agent System in Bidding, boosting bid efficiency and accuracy. It has also established a comprehensive Big Data In Procurement infrastructure, collecting and processing daily tender information.

Now, XAgent is looking to raise $10 million. The funds will be used to bolster its Procurement Big Data capabilities by expanding data, refining algorithms, and enhancing scalability. The investment will also enable the employment of refined language models for better bidding content understanding and generation, strengthening its position in the Vertical LLM for Procurement.

XAgent holds several competitive edges. It is certified by esteemed international organizations such as UNGM, World AI Organization, World Blockchain Organization, and World Federation of Free Trade Zones, guaranteeing compliance and credibility. It operates the Largest Procurement Big Data System, with 55,000 daily entries, providing a fertile ground for data analysis and strategy formulation. The company also has exclusive rights to the Vertical LLM in Procurement, offering unique semantic understanding and generation for bidding. Moreover, it pioneered the First Multi-Agent System in Bidding, setting industry benchmarks and showcasing its technological leadership.

Looking ahead, with the injection of capital and continuous innovation, XAgent anticipates rapid market penetration, a surge in customer acquisition, and substantial revenue growth. The company aims to ultimately reshape the global intelligent bidding landscape and emerge as a dominant force in the industry.

Media Contact

Frank Zheng, XAgent AI Inc., 1 7789028620, frank.zheng@xagent.biz, https://www.xagent.biz

View original content to download multimedia:https://www.prweb.com/releases/xagent-sets-sights-on-revolutionizing-intelligent-bidding-302340679.html

SOURCE XAgent AI Inc.

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Incheon Shines Bright at CES 2025: 13 Innovation Awards won by Incheon Startups

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INCHEON, South Korea, Jan. 2, 2025 /PRNewswire/ — Incheon Free Economic Zone (IFEZ) proudly announced that 12 innovative startups based in Incheon have been honored with a total of 13 CES 2025 Innovation Awards.

This impressive accomplishment marks a significant milestone for IFEZ, highlighting the creative and entrepreneurial spirit thriving within Incheon but also solidifies its position as a burgeoning hub of global tech innovation.

The CES Innovation Awards® program is an annual competition that recognizes outstanding design and engineering in consumer technology products. It recognizes honorees in various product categories. The 2025 awards program received a record-breaking number of submissions, over 3400.

Twelve companies supported by the IFEZ have received Innovation Awards. Incheon-based startups were named across eight categories: artificial intelligence (AI), digital health, and smart cities. Notably, Viva Innovation, which developed an AI-powered polyp detection solution, received recognition in both the AI and Human Security categories.

2025 Honorees include:
Verses – A music-tech startup that develops user-driven music experience services.

ILias AI – A digital sniffer dog drug detection scanner utilizing olfactory AI technology.

emCT Co., Ltd.- Operates a firefighting remote-control service called BDApp, which immediately notifies users on their smartphones of the location and details of facilities affected by a fire.

Nuvilab – A South Korean startup specializing in AI-driven nutrition care solutions for food services. 

NExT.AI – SaaS services that optimize costs, time, and manpower in the logistics, manufacturing, and construction industries.

UNIUNI – An accessible restroom solution that provides tailored AI safety, efficiency, and quality.

VIVA INNOVATION – Creates personalized, data-driven healthcare technology that guides the medical check-up journey.

10kM.ai – Korea’s first generative AI company selected for the Deep-Tech TIPS program, which has developed an enterprise video solution that transforms corporate video creation and distribution.

Gbrain – Is the first domestic invasive electrode manufacturer to create flexible, non-invasive thin-film electrodes for high-resolution brainwave acquisition.

Curinginnos lnc.- A tennis partner robot system integrating information and communication technologies such as A.I. and computer vision to move and compete as a real tennis player.

Tesollo Inc.’s – Their DG-3F05 is an advanced robotic hand designed to emulate human dexterity closely by leveraging sophisticated grasping algorithms.

IPIN Labs – BPIN is an AI-powered Smart Factory Asset Management platform designed to significantly enhance operational efficiency and on-site safety by providing real-time tracking of assets, including equipment and personnel. 

To learn about our CES Innovation Honorees, go to:
https://www.ces2025-ifez.com/innovationawards

We are currently scheduling interviews with the 2025 CES Honorees. Please don’t hesitate to contact us to schedule a one-on-one meeting.

About INCHEON-IFEZ
Incheon has become a global business hub boasting an ideal international business environment. It includes Incheon International Airport, the rapidly growing Incheon Port, world-class foreign universities located in the Songdo Global Campus, and an international business and bio-hub. The INCHEON-IFEZ is where everything from bio to logistics, medical care, education, and high-tech industries can be enjoyed.

https://www.ces2025-ifez.com

Questions?
Don Southerton, CES 2025 Incheon-IFEZ
Dsoutherton@bridgingculture.com
+1 310-866-3777

Click here for more details about our booth at: https://ces25.mapyourshow.com/8_0/exhibitor/exhibitor-details.cfm?exhid=0014V00003lfctdQAA

 

View original content:https://www.prnewswire.com/news-releases/incheon-shines-bright-at-ces-2025-13-innovation-awards-won-by-incheon-startups-302341081.html

SOURCE Incheon Free Economic Zone Authority (IFEZ)

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