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Sandvine Wins Light Reading Leading Lights Award for Customer Experience

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Awarded ‘Outstanding Use Case: Customer Experience’ for QoE work with Telenet

WATERLOO, ON, Sept. 27, 2023 /PRNewswire/ — Sandvine won the 2023 Light Reading Leading Lights Award for “Outstanding Use Case: Customer Experience” for its recent work with Telenet. This award is given to “a company that used its communications technology or network to deliver a superior experience to business, consumer, or government customers.”

This acknowledges the collaborative work between Sandvine Engineering and Telenet’s Operations to merge quality-of-experience (QoE) and quality-of-service (QoS) data to understand how customers’ expectations match actual customer experiences.

As detailed in the case study, Telenet combined Sandvine’s application analytics and QoE metrics with its own demographic data to build objective service quality scores for every end-user device, as well as subjective connectivity experience scores for every customer.

This combination of data sets helped Telenet determine how QoS indicators like throughput, latency, and errors impacted actual QoE, helping it to achieve more than 80% accuracy in determining real-time customer satisfaction. This information enabled Telenet to make accurate decisions about how to proactively address customer issues, as well as develop customized service offers.

About Telenet
As a provider of entertainment and telecommunication services in Belgium, Telenet Group is always looking for the perfect experience in the digital world for its customers. Under the brand name Telenet, the company focuses on offering digital television, high-speed Internet and fixed and mobile telephony services to residential customers in Flanders and Brussels.

Under the brand name BASE, it supplies mobile telephony in Belgium. The Telenet Business department serves the business market in Belgium and Luxembourg with connectivity, hosting and security solutions. More than 3,000 employees have one aim in mind: making living and working easier and more pleasant.

About Sandvine 
Sandvine’s App QoE portfolio helps customers analyze, optimize, and monetize application experiences using contextual machine learning-based insights and real-time actions. Market-leading classification of more than 95% of traffic across mobile and fixed networks by user, application, device, and location significantly enhances interactions between users and applications. For more information about delivering superior quality of experience with uniquely rich, real-time data that can drive performance and revenues, visit sandvine.com or follow Sandvine on LinkedInTwitter, and Facebook.

Media Contact: Susana Schwartz
sschwartz@sandvine.com

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SOURCE Sandvine

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Realizeit Earns ISO 27001 Certification, Demonstrating Commitment to Data Security and Operational Excellence

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CHICAGO, Dec. 20, 2024 /PRNewswire/ — Realizeit, provider of the leading adaptive learning system for business-critical training, is proud to announce it has earned ISO 27001 certification, the international standard for information security management systems. This certification underscores Realizeit’s dedication to ensuring the highest level of security, reliability, and trust for its clients, particularly in high-stakes, compliance-driven and high-risk industries.

ISO 27001 is the benchmark for organizations committed to protecting sensitive data and mitigating security risks. By achieving this certification, Realizeit strengthens its promise to deliver cutting-edge learning solutions while safeguarding client information against evolving threats.

“Securing ISO 27001 certification is a testament to our relentless commitment to our customers’ trust and operational safety,” said Manoj Kulkarni, CEO of Realizeit. “In today’s world, where precision and risk management are critical, especially in industries like healthcare, energy, and manufacturing, our clients can now be doubly assured that Realizeit not only empowers learning and performance but also operates with the highest standards of data security and integrity.”

The Information Security Management System (ISMS), in accordance with ISO/IEC 27001, applies to Realizeit’s operations related to the provision, management, and support of the Realizeit Adaptive Learning Platform.

The certification process included a rigorous assessment of Realizeit’s information security policies, risk management framework, and operational controls. It ensures that Realizeit’s platform aligns with the compliance needs of high-risk industries, solidifying its role as a trusted partner for organizations focused on operational safety and workforce efficacy.

Realizeit continues to lead the way in adaptive learning innovation, coupling cutting-edge technology with unwavering security standards to deliver impactful and verifiable training solutions.

For more information about Realizeit and its adaptive learning solutions, visit www.realizeitlearning.com.

About Realizeit

Realizeit is the adaptive learning system that delivers training that sticks through learning experiences that are engaging, applicable, and enduring.  We uniquely leverage expertise and experience in adaptive learning, AI, and instructional design to work with customers to design, modify, and build unique training and learning programs that easily and efficiently integrate into their existing learning ecosystem to maximize performance and reduce risk. With real-time, clear lines of sight into knowledge gaps and accurate verification of proficiencies, you’ll always know your people have the skills necessary to drive success.

Contact us if you need training that sticks.

Contact:
Ty Roberts
ty.roberts@realizeitlearning.com

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SOURCE Realizeit

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SPOC Grid Inverter Technologies Appoints Energy Leader Clayton Gibbons to Advance Onsite Power Vertical

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TRUSSVILLE, Ala., Dec. 20, 2024 /PRNewswire/ — SPOC Grid Inverter Technologies proudly announces Clayton Gibbons’ appointment as Head of the Onsite Power Segment. He will oversee all stationary applications within the GRID business. In this strategic position, Gibbons will drive the go-to-market direction, product development, sales execution, staffing, and service offerings to support SPOC’s ambitious growth in the onsite power market.

This new leadership role is integral to SPOC’s mission of advancing its presence in critical power systems, utility-owned power, off-road charging solutions, and microgrids. Gibbons will harness SPOC’s existing infrastructure and capabilities to meet the growing demands of modern energy applications.

“Clayton’s appointment aligns with SPOC’s focus on leadership in power innovation,” said Ted Wilke, President of SPOC. “His deep expertise and visionary approach to renewable energy and critical power systems address both national energy priorities and our long-term growth strategy. Clayton’s proven track record makes him the ideal leader to help us expand our utility-owned power, off-road charging, and microgrid technologies offerings.”

Gibbons’ Perspective on Joining SPOC
“I am honored to join SPOC Grid Inverter Technologies and lead the on-site power vertical during such a transformative time for the energy industry,” said Clayton Gibbons. “Throughout my career, I have focused on strategies that address the evolving demands of Industry 4.0, emphasizing sustainability and efficiency. SPOC’s commitment to tackling the challenges of the modern energy landscape aligns perfectly with my passion for driving innovation and delivering impactful power solutions. I look forward to collaborating with this incredible team to bring meaningful advancements to our customers.”

A Proven Leader in Energy Innovation
With over 18 years of experience in industrial automation and electrification, Gibbons has developed a reputation for delivering sustainable energy solutions. Most recently, as Head of Electrification & System Drives at Danfoss, he operationalized strategies to meet the challenges of Industry 4.0. His expertise has positioned him as a leader in driving efficiency and innovation. Gibbons holds a degree in industrial distribution with a minor in business administration from Texas A&M University.

To explore SPOC Grid Inverter Technologies and its innovative solutions, please visit spocgrid.com.

About SPOC: SPOC is a family of innovative companies reshaping how the world produces and uses energy. SPOC uses deep expertise in variable speed drive automation and inverter technologies and a culture that fosters innovative thinking at all company levels to expand the boundaries of what’s possible. SPOC Grid Inverter Technologies integrates multiple power technologies to create smart-grid systems in the mobile power, marine, and critical power industries.

For more information, contact:
Tina Willis, 205-322-1010 X 302

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SOURCE SPOC

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Tareen Development Partners Acquires Town Centre Plaza in Eagan and Will Rebrand as Eagan Medical Center

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EAGAN, Minn., Dec. 20, 2024 /PRNewswire/ — Tareen Development Partners is pleased to announce the acquisition of a medical office building, Town Centre Plaza, located at 1185 Town Centre Drive, Eagan, MN 55123. The property will be rebranded as Eagan Medical Center, marking a strategic step in enhancing healthcare services in the region and establishing the center as a premier destination for medical care in Minnesota.

Basir Tareen, owner of Tareen Development Partners, shared his vision for the acquisition: “We plan to rebrand the building as Eagan Medical Center and are working closely with a leading medical group to fully occupy the building.  With Minnesota’s largest independently-owned gastrointestinal and dermatology groups already on board, we aim to attract another large medical group to further expand services for patients and the community.” The new ownership group is also dedicated to enhancing the building and upgrading amenities for tenants.

In addition to Tareen Dermatology, the building hosts several distinguished tenants, including MNGI, Integrative Therapy Group, and Sparz Vein Clinic. This collaboration will foster a comprehensive healthcare ecosystem under the Eagan Medical Center brand, offering a wide range of medical specialties and services.

Dr. Mohiba Tareen of Tareen Dermatology expressed her enthusiasm for the project: “This office holds a special place for me as it was the home of my late dear friend Dr. Crutchfield and his wonderful practice — Crutchfield Dermatology.   We are honored to continue growing and addressing the healthcare needs of Eagan and the surrounding community.

For more information about Eagan Medical Center and Tareen Development Partners, please contact:

Natalie Borer
Natalie@tdpmn.com
612.559.4791

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SOURCE Tareen Development Partners

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