Technology

Laing O’Rourke Selects Introhive To Improve CRM Data And Deepen Client Relationships

Published

2 years ago

July 12, 2022

Introhive’s AI-powered platform delivers innovative CRM solutions to the engineering and construction sectors

FREDERICTON, NB, July 12, 2022 /PRNewswire/ — Introhive, the world’s fastest-growing B2B revenue acceleration and relationship intelligence platform, announced today that Laing O’Rourke, a renowned international engineering and construction company, has selected Introhive as part of its digital transformation journey to organize and manage its client data while providing actionable insights. Introhive is the world’s leading revenue acceleration platform, leveraging artificial intelligence (AI) to support sales and business development teams through automation, improved data quality, and AI-powered insights to grow revenue and protect relationships.

Laing O’Rourke has over 150 years of construction and engineering expertise. The company wanted an easy to adopt customer relationship management (CRM) system that would improve relationships with its customers by cleaning and organizing its current database.

“Customer relationships have always been highly valued at Laing O’Rourke. We needed a tool that would give us an improved holistic view of our clients to help strengthen strategic and thoughtful relationships,” explained Natalie Petty, Digital Product Owner, at Laing O’Rourke.

Laing O’Rourke worked with Introhive on a strategic rollout plan with multiple touchpoints of communication. Soon after deployment, Laing O’Rourke rolled out Introhive with their Client and Markets department. After understanding the value of the engagement and visibility of their client relationships, the company widened Introhive’s scope to include other stakeholder groups including partners within architecture, commercial, and supply chain. Thanks to Introhive, years of client data that lived in various systems were updated, accurate and housed in one accessible place for client management.

By organizing its data with Introhive, Laing O’Rourke was able to remove silos between various departments and divisions within the company and provide ongoing maintenance for customer data.

“Introhive helped drive adoption of our CRM. Colleagues that had been using a semi-purposeful system are now thirsty for all of the client data and intel Introhive provides. Word is spreading across departments and others are eager to get on board,” said Petty.

Introhive works with companies across architecture, engineering, legal, accounting, financial services, technology, and more. In 2020, Introhive’s platform captured 20 million+ contacts, mapped more than 60 million relationships, and supported 200,000+ customers across 90 countries.

“Companies with as much experience and data as Laing O’Rourke need the right tools to effectively and efficiently organize and manage its data and subsequently, customer relationships,” said Simon Steer-Jones, Business Development Director at Introhive.

“Laing O’Rourke trusted Introhive’s AI-powered technology and welcomed us to clean and streamline one of its most important revenue generating assets; its data. We are excited to work with Laing O’Rourke because of its innovation and excellence in the engineering and construction sectors,” said Steer-Jones.

For more information about Introhive, go here

About Laing O’Rourke

WE’RE LAING O’ROURKE, AND WE DELIVER CERTAINTY THROUGH THE POWER OF EXPERIENCE

Laing O’Rourke is an international engineering and construction company delivering state-of-the-art infrastructure and buildings projects for clients in the UK, Middle East and Australia.

Certainty, reliability, security – that’s what our client’s want. And, at Laing O’Rourke, we have over 150 years of experience delivering it.

Our highly-trained and committed people understand the challenges of modern construction, the stakeholders involved, and how to work collaboratively to manage the process and achieve our client’s aims.

We combine this expertise with purposeful technology, wielding innovations like engineering and AI to yield powerful results.

www.laingorourke.com @laing_orourke

About Introhive

Introhive is the fastest-growing AI-powered sales and relationship intelligence platform, with the single largest revenue acceleration deployment in the world. Trusted by some of the world’s most recognizable brands, including PwC, Clark Nexsen, Wilson Sonsini Goodrich & Rosati, Colliers International, and Plante Moran, the company has been recognized with 2019, 2020 and 2021 Deloitte Technology Fast 50™ Canada Awards, 2020 and 2021 Deloitte Fast 500™ North America Awards, 2020 and 2021 MarTech Breakthrough Awards, and is Great Place to Work® certified in Canada. Introhive’s AI-powered SaaS platform seeks to enable organizations to realize the full value of their relationships across the business and to leverage untapped data to drive revenues and increase productivity while simultaneously improving the customer experience. Introhive has grown to 350+ employees with 10 global office locations, supporting 250,000+ customers in over 90 different countries around the world.
more at www.introhive.ai

Media Inquiries:

Sabra Rubinstein
Marketing Programs Manager at Introhive
sabra.rubinstein@introhive.com

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SOURCE Introhive

Technology

INTOUCH INSIGHT ANNOUNCES Q3 2024 FINANCIAL RESULTS

Published

45 minutes ago

November 21, 2024

OTTAWA, ON, Nov. 21, 2024 /CNW/ – Intouch Insight Ltd, (“Intouch” or “the Company”) (TSXV: INX) (OTCQX: INXSF) a leader in customer experience measurement solutions, today announced financial results for the quarter ended September 30, 2024.

Key highlights for Q3 2024

Revenue increased 18% to $6,656,664 compared to $5,634,594 in Q3 2023.Recurring services revenue increased 23% to $5,761,966 from $4,678,154 the prior year Q3.Gross margin increased to 48.2% from 41.7% in Q2 2024 due to the shift in product mix.SaaS revenues grew 9% organically.Operating expenses have grown 7% compared to prior year’s Q3 as acquisition integration efforts continue.Adjusted EBITDA remained positive increasing to $575,889 compared to $296,515 in Q2, 2024 and $509,762 in prior year Q3.

“Our financials illustrate that Intouch is a growing, profitable and financially self-sufficient business. Sales and marketing efforts are building on our thought leadership and improving brand recognition, particularly in the key target market segments of Quick Serve Restaurants and Petro Convenience, as evidenced by recent mainstage speaking invitations for four industry events,” said Cameron Watt, President & Chief Executive Officer of the Company.

“This year will mark the second year in a row with revenues over $25 Million and we expect growth to continue well beyond this level into the future,” said Watt.

Consolidated Statements of Operations

Q3 2024

Q3 2023

Revenue

$ 6,656,664

$ 5,634,594

Cost of services

3,445,180

2,719,682

Gross margin

3,211,484

2,914,912

Total operating expenses

2,844,721

2,656,381

Income from operating activities

366,763

258,531

Non-operating (expenses) income

87,297

(83,076)

Income tax recovery (expense)

–

Net income (loss)

$ 454,060

$ 175,455

About Intouch Insight

Intouch Insight offers a complete portfolio of customer experience management (CEM) products and services that help global brands delight their customers, strengthen brand reputation and improve financial performance. Intouch helps clients collect and centralize data from multiple customer touch points, gives them actionable, real-time insights, and provides them with the tools to continuously improve customer experience. Founded in 1992, Intouch is trusted by over 300 of North America’s most-loved brands for their customer experience management, customer survey, mystery shopping, mobile forms, operational and compliance audits, geolocation data capture and event marketing automation solutions. For more information, visit intouchinsight.com.

Certain statements included in this news release contain forward looking statements that are made of the date hereof, which by their nature are necessarily subject to risks and uncertainties and other factors that may cause actual results, performance or achievements of the Company to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Such statements reflect the Company’s current views with respect to future events, including the acquisition, future revenues and references to the Company’s expansion and growth of the business and operations, and are based on information currently available to the Company and on hypotheses which it considers to be reasonable; however, management warns the reader that hypotheses relative to future events which are beyond the control of management could prove to be false, given that they are subject to certain risks and uncertainties. Please refer to the risks set forth in the Company’s most recent annual MD&A and the Company’s continuous disclosure documents that can be found on SEDAR at www.sedar.com. The Company does not intend, and disclaims any obligation, except as required by law, to update or revise any forward-looking statements whether as a result of new information, future events or otherwise.

Neither TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.

SOURCE Intouch Insight Ltd.

Technology

Beacon Healthcare Systems Expands Leadership Team with Addition of Ayman Mohamed as Chief Technology Officer

Published

45 minutes ago

November 21, 2024

HUNTINGTON BEACH, Calif., Nov. 21, 2024 /PRNewswire/ — Beacon Healthcare Systems, is pleased to announce the appointment of Ayman Mohamed as its new Chief Technology Officer, effective November 18, signaling a new direction in innovation and technology leadership. With over 20 years of senior leadership, strategic, and operational product management experience, Ayman brings a wealth of knowledge and expertise to the role.

Beacon Healthcare Systems Expands Leadership Team with Addition of Ayman Mohamed as Chief Technology Officer

Ayman Mohamed is a seasoned technology leader with a proven track record of launching innovative products in new and existing markets, generating significant revenue streams, and creating profitable enterprises. His passion for building high-quality products and commitment to servant leadership have earned him a reputation for building trust and fostering collaborative, high-performing teams.

Throughout his career, Ayman has demonstrated a deep understanding of software architecture and broad hands-on technical skills. He has successfully helped organizations succeed, with experience spanning startups and larger companies in the San Francisco Bay and Washington DC metro areas. In his new role at Beacon Healthcare Systems, Ayman will lead engineering and delivery teams, develop a product roadmap, and lead technology development, testing, and implementation efforts.

“We are thrilled to have Ayman join Beacon Healthcare Systems at this pivotal time. Our vision is to harness cutting-edge technologies to enhance our products, implementations, and continue to give our clients the level of quality they expect,” said Todd Petersen, CEO.

Ayman Mohamed’s previous roles include leadership positions at Amazon Web Services, American Well, Avizia, Intersections Inc, Zumetrics, Moasis Global, and Ultra Zoom Technologies. His strategic and operational skills, combined with his ability to thrive in dynamic environments and his bias for action, make him an invaluable asset to Beacon Healthcare Systems.

About Beacon Healthcare Systems. Beacon Healthcare Systems streamlines the business of healthcare through reliable innovative SaaS technology delivered by industry experts. With a focus on appeals and grievances, compliance, and analytics, Beacon HCS is the first place health plans turn when looking for a trusted, experienced partner that can help them reduce costs, grow revenue, and achieve their strategic goals. Founded in 2011, Beacon HCS is a privately held California-based company. Visit our website at www.beaconhcs.com

Media Contact: 9048744189 | Dkroog@beacon@beaconhcs.com

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SOURCE Beacon Healthcare Systems

Technology

NASA Awards Test Operations Contract

Published

45 minutes ago

November 21, 2024

WASHINGTON, Nov. 21, 2024 /PRNewswire/ — NASA has selected Sierra Lobo, Inc. of Fremont, Ohio, to provide for test operations, test support, and technical system maintenance activities at NASA’s Stennis Space Center near Bay St. Louis, Mississippi.

The NASA Stennis Test Operations Contract is fixed-price, level-of-effort contract that has a value of approximately $47 million. The performance period begins July 1, 2025, and extends three years, with a one-year base period and two one-year option periods.

The contract will provide test operations support for customers in the NASA Stennis test complex. It also will cover the operation and technical systems maintenance of the high-pressure industrial water, high-pressure gas, and cryogenic propellant storage support areas, as well as providing welding, fabrication, machining, and component processing capabilities.

NASA Stennis is the nation’s largest propulsion test site, with infrastructure to support projects ranging from component and subscale testing to large engine hot fires. Researchers from NASA, other government agencies, and private industry utilize NASA Stennis test facilities for technology and propulsion research and developmental projects.

For information about NASA and other agency programs, visit:

https://www.nasa.gov

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SOURCE NASA