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Lunchbox acquires Novadine to transform the entire guest experience for enterprise restaurants

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Novadine works with leading multi-chain restaurant brands including Firehouse Subs, Torchy’s Tacos, Taco Bueno, and Steak & Shake

NEW YORK, June 7, 2022 /PRNewswire/ — Lunchbox, the modern ordering system built to grow online revenue for restaurants today announced that it has entered into a definitive agreement to acquire NovaDine, an enterprise digital ordering provider for multi-unit restaurant chains. As Lunchbox accelerates geographic growth across the country, this is the first of many steps in the company’s plans to invest in new technologies for restaurants.

Together, Lunchbox and NovaDine will offer an alternative to the currently available enterprise solutions and enable restaurant operators to manage all digital guest experiences from a single operating system across the entire customer lifecycle. NovaDine currently works with multiple prominent restaurant chains including Firehouse Subs, Torchy’s Tacos, Taco Bueno, and Steak & Shake, to help power their online and mobile ordering, catering, and delivery and apps.

Operators that opt into NovaDine will have access to the following features:

Lunchbox Order Aggregation: Allows operators to consolidate all third-party marketplace orders with Doordash, Grubhub, EZcater, UberEats, Postmates, and Skip the Dishes and pulls all order information into a restaurant’s point of sale (POS) system. Menus are automatically kept up to date, including 86’d items and business hours.Group Ordering: Allows multiple people to easily order food together under the umbrella of a single order.POS Integration: Ties your POS, Online Ordering, and Mobile presence together into a single solution. Full POS Integration Hands-off menu export.Cross-Channel Order Throttling: Allows restaurant chains to limit the amount of orders it will be able to accept in a specified amount of time. This feature allows restaurant chains to set a limit (rule) on the maximum dollar-amount of orders they can effectively fulfill within an allotted time frame.Customer Engagement: Ability to integrate with any loyalty provider, currently integrated with Punchh and Paytronix.Comprehensive Delivery Support: Delivery as a Service integration with DoorDash and Uber Eats. In-house delivery support with delivery driver management. Define delivery map polygons or radius rules with adaptable order minimums and delivery fees.Catering Management: With call center capabilities and integration with NovaDine’s House Accounts module.

This is Lunchbox’s second acquisition – the first being its purchase of Spread, an online marketplace that connects restaurants with diners and offers delivery and take-out services without having to pay exorbitant commissions to third-party delivery services.

“Traditionally, restaurants have faced the enormous hurdle of having to choose between multiple different technology tools to run their businesses, understand their digital clients and scale operations. NovaDine has built an entire platform that enables the operator to manage all digital orders from a single operating system,” said Nabeel Alamgir, Chief Executive Officer at Lunchbox. “As we continue to expand our operations NovaDine will have a huge hand in taking us to the next phase of growth into enterprise markets.”

“Lunchbox’s incredible marketing and sales team will allow us to unlock the full potential of the products we offer to our customers”, said George Istfan, President at NovaDine. “We’re also really looking forward to adding a robust marketing component to the business and seeing the full potential of our platform come to life.”

About Lunchbox

Lunchbox is the modern ordering system for restaurants to grow their online revenue. Lunchbox enables restaurant chains to take control of their digital growth strategy through its suite of products specializing in app and web ordering, customer loyalty, marketing, and order aggregation to increase sales and strengthen guest engagement. To learn more, visit www.lunchbox.io.

About NovaDine

Founded in 2007, NovaDine provides enterprise-class POS integrated digital ordering solutions to multi-unit restaurant chains. NovaDine offers a number of unique features such as group ordering and curbside pickup. Its object-oriented design allows for quick and seamless integrations with new features. To learn more, visit https://novadine.com/.

Additional Resources:

NovaDine info page: www.lunchbox.io/novadineLunchbox and NovaDine blog post: www.lunchbox.io/learn/restaurant-software/novadine

Media Contact: press@lunchbox.io

View original content to download multimedia:https://www.prnewswire.com/news-releases/lunchbox-acquires-novadine-to-transform-the-entire-guest-experience-for-enterprise-restaurants-301562762.html

SOURCE Lunchbox

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Connecticut-Based Operational Solutions Software Provider Lands a Technology Contract for the Texas Department of Information Resources

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Veoci, a national leader in digitizing and optimizing government procedures, brings its substantial expertise to the Lone Star State.

NEW HAVEN, Conn., Nov. 21, 2024 /PRNewswire-PRWeb/ — This week, Connecticut-based company Veoci announced that it has been awarded a contract by the Texas Department of Information Resources (DIR) to offer technology to state and local governments through DIR’s Cooperative Contracts Program.

Adding our tools to DIR’s arsenal isn’t just a win for Veoci, but for government workers across Texas, one of America’s busiest states.

In receiving DIR contract #DIR-CPO-5533, Veoci, will make its services available to Texas’ state and local government bodies. As a result, community leaders there will have access to a no-code, cloud-based software platform empowering them to streamline emergency response, gain continuity in operations planning, manage critical events across multiple locations with agility, centralize inspection and incident reporting, and more.

“Adding our tools to DIR’s arsenal isn’t just a win for Veoci, but for government workers across Texas, one of America’s busiest states,” said Chris Ford, VP of Sales & Partnerships at Veoci. “Nationwide, we are a proven provider for cities, counties, state agencies, school systems, and healthcare institutions thanks to our always-on, customizable tools. Thanks to our DIR contract, even more organizations across the Lone Star State can easily access the operational benefits we provide.

With our ability to stand up centralized reporting and databases, improve situational awareness through real-time communications, and refine operations through after-action reporting and evaluations, we are one of the best tools DIR customers can adopt to enhance their emergency response capabilities.”

To learn more about Veoci’s partnership with DIR and how its operational software can improve your community, contact Mark Demski or visit www.veoci.com.

About Veoci

Veoci is a no-code, cloud platform for Crisis, Incident, and Emergency Management, Business Continuity and Resilience, Continuity of Operations Planning, Team Collaboration, and Daily Operations, designed to meet the decision-making and communication requirements of multiple teams at many locations. With stringent security, highest availability, and quickly scalable performance, Veoci is designed for institutions and organizations of every size and complexity.

Media Contact

Mark Demski, Veoci, 1 475-244-9629, mark.demski@veoci.com, www.veoci.com

View original content:https://www.prweb.com/releases/connecticut-based-operational-solutions-software-provider-lands-a-technology-contract-for-the-texas-department-of-information-resources-302313140.html

SOURCE Veoci

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Draper to Develop an Advanced, Multi-Organ, Microphysiological System Architecture

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Draper’s ETHOS program will create a scalable microphysiological system (MPS) architecture consisting of interacting advanced immune-competent micro-organ (liver, lung, kidney) models, which will be used to predict disease/injury response in the body and medical countermeasure response.

CAMBRIDGE, Mass., Nov. 21, 2024 /PRNewswire-PRWeb/ — The field of microphysiological systems has continued to evolve during the past 20 years, doing so in response to the tremendous challenges facing pharmaceutical development and national biodefense initiatives. This includes the high cost, lack of availability and limited human clinical relevance of animal models.

Draper looks forward to advancing these MPS-based capabilities for DTRA and their U.S. government partners in order to protect the warfighter against high-priority threats and accelerate our response to future threats.

Draper is responding to these national security challenges and announces the $34.1 million award of the Evaluation of Treatments using High-throughput Multi-Organ Systems (ETHOS) program.

The Defense Threat Reduction Agency (DTRA), Joint Science and Technology Office (JSTO), Vaccines/Therapeutics Division (CBM) is the government sponsor for this program.

DTRA’s Research and Development Directorate provides science, technology and capability development investments that maintain the U.S. military’s technological superiority in countering weapons of mass destruction and emerging threats, mitigate the risks of technical surprise and respond to the warfighters’ urgent technical requirements. (Sources: https://www.dtra.mil/About/Mission/Research-and-Development/, https://www.dtra.mil/Portals/125/Documents/CB/DTRA-JSTO_E-book_PDF.pdf)

The overall objectives of the ETHOS program are to create a scalable microphysiological system architecture that consists of interacting immune-competent micro-organ (lung, liver, kidney) models to predict the body’s disease response and test medical countermeasure (MCM) responses.

Draper’s advanced models will include parenchymal, vascular and innate immune components to capture a broad range of biological responses. The technical approach will be to create a new multi-organ platform to understand disease progression of high-priority BSL-3 agents and determine the safety and efficacy of MCM treatments.

“Draper looks forward to advancing these MPS-based capabilities for DTRA and their U.S. government partners in order to protect the warfighter against high-priority threats and accelerate our response to future threats,” said Roger Odegard, the Draper ETHOS program manager.

DTRA has recognized that significant research and development in the MPS technology area will improve the state-of-the-art capability to analyze the pathogenesis of disease and injuries that result from exposure to high-priority pathogens and toxins.

Additionally, next-generation MPS technologies and systems will be critical in the evaluation of efficacious and safe medical countermeasures (MCM) to combat these threats and allow the military to be equipped to meet its mission. This will include investigating and characterizing the mechanisms of infection/inflammation/tissue damage across relevant population demographics (e.g., military age, sex, co-morbidities and previous exposure) and under varying conditions (e.g., exposure levels, drug doses and time scales) for a variety of threats. These technology innovations represent a state-of-the-art tool for pharmaceutical solutions that has the potential to significantly accelerate the process of evaluating effective and safe MCMs for emerging, naturally or engineered threats.

This project has been funded in whole or in part with federal funds from the Department of Defense (DoD); The Defense Threat Reduction Agency (DTRA); Joint Science and Technology Office (JSTO), Vaccines/Therapeutics Division (CBM) through the Medical CBRN Defense Consortium (MCDC) Agreement No. MCDC2201-003.

Draper

Draper is an independent, nonprofit research and development company headquartered in Cambridge, Mass. with campuses located across the United States. The 2,300 employees of Draper tackle important national challenges with a promise of delivering successful and usable solutions. From military defense and space exploration to biotechnology, lives often depend on the solutions we provide. Our multidisciplinary teams of engineers and scientists work in a collaborative environment that inspires the cross fertilization of ideas necessary for true innovation. For more information about Draper, visit www.draper.com.

Media Contact

Scott Deitz, Draper, 1 336-908-7759, scott@sevenletter.com, Draper.com

View original content to download multimedia:https://www.prweb.com/releases/draper-to-develop-an-advanced-multi-organ-microphysiological-system-architecture-302313153.html

SOURCE Draper

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OhWaiter and Stellar Menus Announce a Strategic Merger to Form MilesCX, Revolutionizing Hospitality with AI-Driven Solutions

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OhWaiter and Stellar Menus have joined forces to create MilesCX, a groundbreaking company redefining hospitality with AI-driven solutions that enhance guest experiences, optimize operations, and boost revenue. With cutting-edge tools like AI-powered guest communications and dynamic menus, MilesCX is empowering prestigious properties to deliver seamless, personalized service and stay ahead in a competitive market.

LOS ANGELES, Nov. 21, 2024 /PRNewswire-PRWeb/ — OhWaiter and Stellar Menus, leading innovators in hospitality technology, have merged to form Miles Customer Experience (MilesCX), a company dedicated to transforming the hospitality industry through AI-driven solutions. By uniting Stellar Menus’ product expertise with OhWaiter’s strategic growth initiatives, MilesCX is poised to meet the evolving needs of hotels, private clubs, and golf courses.

“This merger unites innovation and expertise to deliver AI-driven solutions that transform guest experiences and drive growth,” said Steven Latasa-Nicks, CEO of MilesCX. “In today’s labor market, we help businesses exceed guest expectations, boost efficiency, and ease the burden on staff.”

MilesCX will deliver intelligent guest communications, business intelligence tools, dynamic menus, and AI-powered upselling, enabling hospitality leaders to enhance guest experiences, increase sales, and streamline operations.

“This merger allows us to combine our strengths and deliver a truly unique product that will redefine guest experiences in the hospitality industry,” said Steven Latasa-Nicks, CEO of MilesCX and Stellar Menus. “Our AI-driven platform will empower hotels and clubs to offer seamless, personalized service while optimizing their operations and reducing costs.”

Notable early adopters of the MilesCX platform include prestigious properties such as the Los Angeles Athletic Club (managed by Crescent Hotels & Resorts), The Chamberlain (operated by Springboard Hospitality), and Hotel Indigo (under StepStone Hospitality). These clients are leveraging AI-driven guest communications and personalized service to enhance satisfaction and streamline operations.

“With this merger, we’re not just expanding our product portfolio—we’re expanding the possibilities for our clients,” said Jonathan Chu, CEO of OhWaiter. “Our AI-powered solutions, combined with dynamic customer engagement tools, will help hospitality businesses increase revenue, reduce the cost of service delivery, and stay ahead of the competition.”

MilesCX will focus on proving market fit over the coming months, aiming to grow its client base and Annual Recurring Revenue (ARR). Leveraging the strengths of both companies, MilesCX is confident in its ability to capture new opportunities in the hospitality sector.

About MilesCX:

Miles Customer Experience (MilesCX) is a pioneering company at the forefront of AI-driven hospitality solutions. Formed through the merger of Stellar Menus and OhWaiter, MilesCX offers advanced tools that enhance guest communication, streamline operations, and boost sales through personalized, AI-powered recommendations. MilesCX is dedicated to empowering hospitality businesses, including hotels, clubs, and restaurants, to deliver exceptional service while optimizing efficiency and driving growth.

Media Contact

AJ Vernet, MilesCX, 1 213-898-2730, aj@milescx.com, https://milescx.com

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View original content:https://www.prweb.com/releases/ohwaiter-and-stellar-menus-announce-a-strategic-merger-to-form-milescx-revolutionizing-hospitality-with-ai-driven-solutions-302313129.html

SOURCE MilesCX

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